This is a great location and I was able to get some really good help and advice here. In fact they…read moreso that my equipment was old, and they upgraded me on the spot. I'm only giving 4 stars because it is so hard to park in the area, and the wait can be for 30 minutes or so if there's a crowd

Xfinity has the worst custom services I have experienced! We purchased an Apple watch for our son…read morethrough Xfinity with an independent phone line, but he cannot make calls or receive calls. My husband and I called the customer services, but only reached AI. We each spent more than an hour and went nowhere with the AI! Extremely frustrating! Just want to talk to a real person and get the problem solved!

Over 10 years ago, I used at&t for my home internet. I was totally dissatisfied. I may have to…read morerethink my opinion. There's a crew in front of my house right now putting in at&t fiber. The crew chief is a guy named Darius. They have been extremely courteous and respectful of my property even though the easement allows them to pretty much do whatever they need to do. If this is the "new" at&t attitude, I will consider changing. WOW did the same thing using the same easement, and could care less about my property. I will NEVER use them for that reason!! If you don't respect my property, you sure as hell would not "appreciate" my business

I've been with AT&T for over a year now my Internet went out over 24 hours ago! Now I'm sitting…read morehere with no Internet until Saturday afternoon.! Can cannot believe they can't get somebody out here sooner to take care of this.! Think I'm gonna be changing back to Xfinity!!!

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

I have a 2015 Pioneer Elite receiver that since new would intermittently lose the display. It…read moresimply would go out, all black face. It would be on for months at a time, and go out for months at a time. I took it in under warranty, the display was working when they got it, so they sent it right back. Tried again around 2019 with a Pioneer service center in Lansing, had the same result. Asked them to hold on to it, turned on, to see if the display would go out. It didn't, they told me to come and get it. Cost me $175 for basically nothing. Now, the display had not worked since last Christmas. I decided to take one last chance on repairing it by taking it to Craig's. I liked mostly what I read in the reviews, even though they were NOT close by. I dropped it off on a Saturday, explained the problem, they plugged it in and saw the problem also. By Tuesday they called me back after doing a diagnostic on it and explained the problem. They told me what parts they would need, how much it would cost, and if I agreed, that it would be ready in a week. I agreed to their price, thought it was reasonable and in line with what I was willing to pay, and it was indeed ready within a week. They showed me that the display now worked, and for the first time in eleven years, my receiver is now fully functional. It is a very good receiver, have no qualms about it. Everything else on it works fine. So I am pleased as punch to have it back. I recommend Craig's. Treated me well, did everything they promised at what I thought was a reasonable price. I would go back. (Even though they are 50 miles away from me.)

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

Horrible experience - it took three months to get the dish installed at my condo. You call and…read morethey place you on hold, then hang up on you. The installers come out and argue with you about the dish placement - sorry, but the condo association makes that call. I'm not at liberty to place the dish at your convenience. Then the receiver crapped out three days later and it takes a week for them to ship a new one out. To summarize - completely unprofessional customer service, lazy installers and defective equipment. I wouldn't give them any stars if that was possible...

I have been a dish customer for around 30 years. I pay the bills via bank online service…read more Apparently, a recent payment was lost in the mail. I did get an invoice with the previous unpaid payment in there, which I paid in full. In a couple days after, the service was discontinued without a notice of the date it will be interrupted, without any call or notice of the specific date of the discontinue of service. I called and was charged $15 to continue the service for a couple more days until they got the new payment. They did not believe me that the payment was on the way; and that is after 30 years of paying without complaining of their increased fees. They treat their customers terribly.

Installer late and giving excuses instead of service. Promised to be here between 10 am 12 pm, it…read moreis now 1:30 pm no technician. This is no way to start a business relationship!

From the owner: We have extended business hours. You can email us and tell us the service you want and we’ll…read morecontact you and put your order in even after business hours.

I had requested that TV services be terminated in June 2022. I returned all of the cable equipment…read more(receivers/DVR) related to the TV service. The company started a new billing cycle on 1-8-2023 and informed me of the charges on 12-12-2023. They included a $78 fee for cable TV services and a $21 charge for TV broadcast fees. I told them that all of the equipment was returned so there should be no TV related charges. They insisted that because they offer TV streaming over the Internet that the charges were legitimate and that they must be paid in full. I refuse to pay for services/rentals/fees that were not rendered and they would not take any action to resolve. Clearly this is criminal in nature. You cannot bill someone knowingly that a service was not rendered and use a hypothetical reason that one "could" use their services over the Internet while refusing to remove the charges. This type of activity is really fit for a RICO (Racketeer Influenced and Corrupt Organizations Act) lawsuit. I have filed a complaint with the Michigan Attorney General. The idea that they could force TV services without equipment to watch TV is absurd. The excuse that one "could" stream their content is absurd and they do not even care.

Charter would not let me change the password to my own email account without having my husband's…read morepermission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue. Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

Microwave stopped working, so I decided I would break it open. Started doing some research and…read morelooked like it was most probably was a door switch. Found this website and they had the part. I paid extra to have the shipping expedited to 2 day and the total was less than half of what a local appliance part store quoted me. Part arrived on time and microwave is working perfectly. So, now I guess I can fix microwaves. Cool.

I would have NEVER placed an order for equipment if their site POSTED that an item may be on back…read moreorder status......I ordered 2 items i needed for a customer job that is 2 weeks out on my schedule. I figured 13 days before would give me plenty of time to arrive. NOPE....5 minutes AFTER the order was placed and i paid for it and shipping, i get some BS automated email ASKING me if 3 to 4 weeks back order is OK....and that i need to reply to let them know.....REALLY wtf......then i get the same email the next day AFTER i reply to the first saying NO its NOT OK...what a F'N bunch of BULL CRAP....i tried calling...some BS number with an instant recording....OF COURSE....so i left word with their automated email that i want a full refund...what a F'N joke....My time and my customers time is valuable. i guess this company doesn't care about their customers as much as i care about mine.....i ordered the SAME product from China......It'll be here in 5 days.....Stand clear of this solid signal craps how.....