I have used MNSI'S services for over 20 years and each and every time they overly impress me with…read moretheir service, employees and expertise! Today, my internet and phones were taken out by a fallen tree, due to a nasty storm. It was all repaired within a couple hours and here I sit online, completely blown away by how fast it got repaired! This is local service at its best and if you are looking for a provider, THIS IS THE ONE! They won't disappoint! Thank you one and all!!!

Customer service is top notch !! Each time I have called, the technician has been incredibly…read morehelpful, never rushes through the call and solves my issue. Most recently, Nathan assisted me and once again was impressed with their service !

Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.

So after I posted the, WoW did reach out and offer to waive the $25 fee so I appreciated that…read more Would give WoW another chance if we moved or switched again.

Wow has been doing service on my street all day, Mind you I am not a customer and after today I…read morewill NEVER be a customer. No one came to my door, No one bother to ask me about needing to inter my PRIVATE property. One of their service techs just walks right down my driveway and into my backyard. I stopped him from going further into my yard and told him he is trespassing and that he needed to leave and he does not have my permission to be on my property. HE tried to explain why he was there and I told him that wasn't my concern and that he needed MY permission to be on MY PRIVATE property. He said he would wait for the police and that they would say it's okay. The hell they will. I wasn't told they would need access, Wasn't shown a work order, NOTHING! I called the company and talked to their Service Tech. I explained what happen and this Rude and Very unprofessional person said "What do you want me to do about it". My response, "I don't know, try training your techs about knocking on peoples door to let them know what's going on, or is that too much to ask for". I then asked why didn't anyone come to my house and let us know. All I got was "okay". I asked for a supervisor. Was told he needs a reason for me asking. Ummm? Really? I then asked 3 more times and was told "no". I told him fine and told him flat out. IF ANY of your techs walks onto my property again without my consent then I would press charges and call the BBB and Comers. This company is a Joke. If they do this again there will be consequences to their actions.

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

We had them for a very long time. Services were mediocre at best but at least it was cheap at first…read morebut every year price went up. Overpaid for equipment that they then asked for when we stopped service which made no sense. Do not recommend. 2 stars because it worked Most times but wasn't quick

Very polite and informative. Answered all my questions regarding the purchase of a new phone.read more

Over 10 years ago, I used at&t for my home internet. I was totally dissatisfied. I may have to…read morerethink my opinion. There's a crew in front of my house right now putting in at&t fiber. The crew chief is a guy named Darius. They have been extremely courteous and respectful of my property even though the easement allows them to pretty much do whatever they need to do. If this is the "new" at&t attitude, I will consider changing. WOW did the same thing using the same easement, and could care less about my property. I will NEVER use them for that reason!! If you don't respect my property, you sure as hell would not "appreciate" my business

I've been with AT&T for over a year now my Internet went out over 24 hours ago! Now I'm sitting…read morehere with no Internet until Saturday afternoon.! Can cannot believe they can't get somebody out here sooner to take care of this.! Think I'm gonna be changing back to Xfinity!!!