Times on maps are inaccurate. I got there a bit before closing because according to the maps they…read morehave 40 minutes before closing. They would not talk to me and ignored me. I tried to tell them the maps time was wrong and they said there was nothing they could do.

Extremely expensive, some of the techs are decent but others are unprofessional. They will lie to…read moreyou when you call about equipment rental, what it costs and what it entails. Impossible to get a straight answer from anyone who works there. Oh and it goes down every single day. Speeds are no where close to what you pay for. Not to mention you have to pay for the most expensive package to get out of the pitiful data caps. Do not waste your money

Their service is horrible and the hidden cost are crazy. I would never recommend this service to…read moreanyone. Even trying to cancel service I had to call for two days and sit on hold for 41minutes and 17 seconds. Very frustrating!

Price for monthly service was 50 percent higher than promised. Calls to them treated like an…read moreinconvenience rather than customer service. Streaming is fast and doesn't disconnect, that's the one good thing. But others offer the same with better interaction with the public.

HORRIBLE CUSTOMER SERVICE! RUN AS FAST AS YOU CAN!! My 85 year old mother has been without…read moreinternet and TV for going on 4 days. Tech came out after 3 days and said the issue was created by another department within Mediacom. It was a known issue in apartment buildings. Other seniors in my mom's building were without internet, tv and phone. God help them if a senior without a phone has a medical emergency! They said they could not classify it as an outage which would get someone out sooner. It is a "maintenance" order and will be out in 48 hours. The public is not allowed to talk to the department that classifies whether it is an outage or not. The public is not allowed to speak to the maintenance department. Terrible company!