I called Shaw Electric (I chose them based on the reviews I found online, 5 stars should guarantee great service, or so I thought.) because I was having an electrical problem, my duct system is live. Additionally, the electrician was also scheduled to install a two GCFI outlets and other miscellaneous things. When the technician (Jeff) arrived at 8:22 AM, (as documented by my Ring) he began looking for the problem with my duct system. After 4 hours it became apparent that he would not be able to diagnose the problem so I directed him to move on to the list of other things I needed done. However, he hadn't read the work order so he did not come prepared. He did not have any GCFI outlets to install; I had to run to the store and purchase them. He left that day at 1:20 PM. The next morning he was scheduled to come back at 8:15 AM to install and LED panel but didn't show up until 8:50. When he finished installing the panel he presented me with a bill that was one full hour greater than the time he was at my house. When I questioned him he stated, "well, I can charge you more if you'd like to complain." I believe that he was trying to intimidate me. I also believe that he saw that I am young and thought he could take advantage of me due to my age. I may be young to be a homeowner but discriminating against me simply because of my age is outrageous. I contacted the business to discuss the discrepancy in my bill and the outcome (never fixed the problem I called for) and they have given me the run around, I am still waiting for a call back and some resolution. I would not recommend using Shaw Electric, their blatant age discrimination is inexcusable! I will be following this review up with an email and/or phone call to the Better Business Bureau in hopes that Shaw Electric will be stopped from participating in age discrimination. read more