After filing a request for my Internet I got a call about 30 minutes later from the sweetest lady…read moreever , Mirna. She took the time to help me out and to get me the best internet coverage possible she didn't rush me and allowed me to go at my own pace. Thank you to Mirna , for giving me the best experience possible !

Trash quality of service, trash customer service, trash value. A disgrace and scam of a company…read more Needs a total overhaul and no I'm not talking about renaming the company again. The only customers they receive are people who are new to town or FORCED because they are the only available ISP.

Gilbert was great to work with and very quick to get our TV remounted! He was quick to come out the…read moresame week and he was able to come after hours to not affect business. The TV looks great as well!

He mounted a TV for me in my bedroom. He was super quick and accommodating. Very detailed in his…read morework. Made sure everything was perfectly centered and leveled.

I'll give them two stars, just because the technicians who came out to my house on two separate…read moreoccasions were pretty cool, and fast. Basically the missing three stars amounts to horrible Internet service, especially not getting the real speed that I had paid for, as well as the incident which occurred today. So today I came to return my cable box(SL200 HD Receiver), plus the remote. I had called ahead with the automated number to see if there was anything else that I needed to return to them, modem or router, as I couldn't remember if I had rented them or bought them(I bought theirs, but I should've bought my own from the get go). Get there with the two things the person on the phone said that I owed them, the remote, and the Receiver, and turns out I owe them something they never gave me, two somethings actually. I magically owed them a DigitaLink box and its remote, even though the apartment complex I had moved into was on its list of apartments that didn't need the box. The complex I had moved into prior to this one required it, but I moved out of it before Suddenlink put its "foot down" on the rule. The excuse of the person at the desk, was that I must have had an older tv and that's why the technician had "given" me one, even though my setup didn't require one and I had never been given one. Basically, Suddenlink changed me an extra $55.00 for something they never gave me that I never needed to have, not to mention how they kept charging me for two months after I moved out of the first apartment and kept harassing me for the equipment that they claimed I had taken, even though I was using it in my new apartment.

Worst ISP ever, terrible customer service, quality, and value. There's not one good thing to ever…read moresay about this company.

Everything It never works. The worst internet provider I…read morehave ever had . They say they will come out and fix it? But they never come,

Worst internet provider ever. if I could give 0 stars I would. We are forced to use them in the…read moreapartment complex that we live in. The WiFi on my cellphone is better most of the time. Not worth the money at all.

We switched to Frontier 3 months ago. Was told we could dial back our service if we left town, but…read moreit would just be enough to keep our alarm system running. Nope not true. Yes, they have a vacation mode. It shuts everything down it's 5 dollars a month. Which to me is reasonable. But, we were lied to. I should have just kept my old service. Thank goodness I didn't change my phone over.

Our internet keeps dropping but you can't actually get support unless you add their My Premium Tech…read morePro to your account as a monthly add on. Otherwise you can just use their AI support that doesn't actually help or work. In other words, if your internet stops, as ours often does, then you just have to wait or pay them even more money in hopes that they provide you the services you purchase.

A frontier lineman came into our yard to move all the cable and other internet lines from an old…read moreutility pole to a new utility pole the city had installed. I returned home and approached him and said "I would prefer if you access the pole from....when he RUDELY interrupted me and cut me off with this info when all I wanted to do was let him know that where he had his ladder was an unsafe area as we have bunnies who dig burrows in that area and there are "air pockets" or "spaces" underground that we can't see. I didn't want him to get hurt as he was high on that ladder. Things got ugly with him trying to "mansplain" his rights, blatant disrespect, and bad attitude so I let him know that he was a class-A jerk and went inside. His little ego was hurt so bad he would get even with me and decide to INTENTIALLY SABATOGE optimum cable lines. He left them not hooked up property and disconnected. They left our cable line to our home hanging so low I could touch it and another line dragging across our back fence. So now my internet is out and I have to go through the trouble of contacting my provider and setting up an appointment for repairs. I will NEVER use frontier because of this crappy experience.

Frontier is only concerned with charging you. I would highly recommend searching for a different…read moreprovider. They will charge you regardless if your internet is working or not. They will attempt to keep you from cancelling by offering "on hold" which comes with a hidden fee not stated on the phone or any record sent to you. A restocking fee of $50, for real! A restocking fee how idiotic is that cash grab? Absolute garbage. Frontier makes sure to not let anyone else have the title of the worst provider as their customer service is head and shoulders the most deceptive and useless. Save yourself the headache and look for someone else. If you have no other choice, I feel sorry for you. Frankly, after experiencing them, I'd say it would be more favorable to be trapped in a room with a mountain lion for five minutes than spend five minutes on the phone with them.

Absolutely horrible service and horrible installation technician! Came out and installed one TV …read more.. said DirectTV sucked and instead put us on ATT TV. Did not install two other TVs and said would be right back and hasn't shown up in over a week. Called customer service and they were not helpful, told us we had the wrong kind of smart TV and would be charged for additional boxes for two more TVs .... what a scam! We had ATT service before in another town years ago with same TVS and all worked fine. Not anymore...ATT service and installation really sucks!

From the owner: AT&T is an Internet service provider in College Station with broadband Internet services to connect…read moreyour home to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

"Service" here is non-existent. I have never had such condescending and dismissive treatment. In…read moreone instance I needed technical help but was told they were there only to sell products and that I was wasting their time. Two days ago I went in to buy one of the new iPhones. I understand that they are back-ordered or delayed for whatever reason. The "sales" person told me I was better off going to Best Buy. Gee. I thought you were here to sell phones. I was offered no other help or even given the opportunity to learn more about the new iPhones. I got the message. The people at this store for whatever reason do not want me in their store or desire to keep me as a customer. I went down the road to T Mobile, and the difference in customer service was night and day. You just lost a decades long customer who has not only bought your now defunct home security system but also subscribes to DirectTV. My money is obviously not important to you, so I will be spending it with a company that actually appreciates its customers.

DO NOT use this AT&T store. They made changes that doubled my bill , would not answer any of my…read morequestions and I spend hours on phone with AT&T getting their errors straightened out.