Recently had some service work done . Technician was on time and professional . They have been…read moretaking care of my alarm services for over 20 years and have always done GREAT !! Thanks Ken and staff !! Kenneth Horbett

This is our second house with a shield alarm system. The sales, office and install teams are very…read moreresponsive to all our questions and needs. It is a real comfort to have this security system in our home, knowing the way SHIELDS is on top of their game 24/7! I would and do recommend this company to all I know! Thanks again, for the help today!! Dennis and Jane M.

Came through and put up commercial Cameras in our gym!…read more Holding up and going strong! Hes fast. Efficient and the cameras are great quality! Def recommend if you need a job done right!

So I bought a house very recently, and the house already had few cameras, which were not…read morefunctional. I called several places and everybody was telling me they have to put whole new system and take out the old cameras. And the amount everyone was asking was beyond my budget. Then I called this company. I told them my situation,got an appointment and got it checked by them. they gave me a quote which was less than half what other people were asking for. They used all of the old cameras and also installed new cameras to the places where there was no cameras. so in one word they're very reliable. and they were very professional.

My side door broke and I couldn't get in through the door. None if us knew why. Neil came very…read morequickly, was very nice and gave a fair price. Would definitely use them again and recommend them to others!

Jason was professional, polite, and more than willing to hunt down the info needed to recreate and…read moreprogram an OEM key fob for my 2025 Subaru. I couldn't be more satisfied and will refer him to anyone needing a locksmith. Having said all that...he also gave the best price quote.

My system currently has a malfunction and every week a false alarm occurs. That is ok, it will be…read morerepaired. The issue is the way the alert department operates. One week they called three times, then the police. The next time they called me once, then called the police. Within minutes I called back and each time their phone tree put me on hold for several minutes. Never happened this way before being merged with the Pye-Barker. Waiting to find out the details in real time is problematic. Apparently after talking with them, their position is once they call the police, I become a low priority call and shuttled to hold. While I wonder what happened and if I have to rush home! Really not good for the person being called about an emergency. I am now looking at other companies.

Since they were bought out by a larger company they have been horrible. You have to go through a…read moredirectory to get to speak to a person. The one I spoke to today have no idea what she was talking about I couldn't even understand her. My carbon monoxide detector was beeping and there was a triangle indicating a problem. I asked her if there was a serious concern she said she didn't know. She said a technician would call me in an hour still waiting. Switching to a new company. Don't bother service the service it's horrible. Been a customer for over 10 years and the decline is very visible

I dealt with a Josh for a First Alert request service at (716)308-9170. This individual was…read moreextremely rude and unprofessional. Called me at unusual hours and when called back he texted me saying to stick to his business hours. Schedule twice and called 15 minutes prior to cancel both times.

From the owner: Doyle Security, family owned and operated since 1919, is steeped in a long tradition of service and…read moreprotection for its clients. From our founder John A. Doyle, who proudly served and protected Rochesterians, to the myriad of individuals, businesses, and health industry providers we safeguard today, the Doyle name guarantees serious safety for your life. We offer the highest level of customized security solutions backed up by the most complete client support system available anywhere. We provide commercial, residential and medical alarm systems, CCTV, access control and Safe & Lock services and products. In addition, we own and operate a Five Diamond certified, U.L. Listed Doyle Emergency Response Center in upstate New York. Our fully staffed, 24/7/365 Doyle Emergency Response Center always has your security covered, so you know you are never alone. One of an elite group of response centers nationwide to earn a U.L. listing, our Doyle Emergency Response Center employees live up to the most meticulous government certification standards for life security response. Our eyes always open, our lights always on, so we're always there.

Very professional service, installed everything discussed, very good quality system installed. Very…read morehappy with entire process and camera system is top notch. Love it, would recommend to anyone wishing to upgrade or install security systems or cameras

From the owner: As a security integration business, we prioritize a customized approach to security integration,…read moreensuring that every aspect of a client’s security needs are addressed with the utmost care and attention to detail. One key aspect that sets us apart is our emphasis on cutting-edge technology. We are committed to staying at the forefront of technological advancements in the security industry, constantly evaluating and integrating the latest innovations into our solutions which allows us to provide our clients with state-of-the-art security systems that offer enhanced protection and efficiency. We take pride in fostering strong partnerships with our clients and we believe in building long-term relationships based on trust, transparency, and open communication. By understanding our clients’ unique challenges and goals, we can develop and implement security strategies that align with their specific requirements. Additionally, our commitment to ongoing support and maintenance distinguishes us from others in the industry. We don’t just install our systems and walk away; we provide continuous support to ensure that our clients’ security infrastructure remains effective and up-to-date. Our proactive maintenance approach helps prevent potential issues and ensures that our clients’ security systems operate at peak performance.

I've frequented this company a number of times, not only for keys, but also new locks for my home…read more They are always professional, friendly, & do a superb job. I feel they are a dependable, honest company, they've been a kenmore business for many years.

Could not complain more about this company. They are horrible. Made duplicate keys for my car…read more Told them make amd model amd year. Car unlocks amd starts, keys stuck in it now. They want to blame the ignition even though there were 0 problems untill I used their duplicate key. On call Danny transfered me to auto and auto hung up on me. Danny refuses to answer his phone. My car will be stolen by monday. Buffalo Lock amd Key confirmed you did your job wrong amd fixed my ignition amd made correct duplicates. Yikes expect you to reimburse me on Monday or i will take you to court. ​