Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

Needed to replace my 40-yr old Central A/C. Came out on a Sunday and gave me a fair quote and then…read morewas here the next day to install. Being handicap and 80 yrs old I couldn't go to basement to see how it looked completed. My Son however went down the next day and saw a flashing Red Light on cold air return. I looked it up online and found there may be an error, so I called Roys and came out the next day. It was explained the light was like a heartbeat to let you know it was working. So everything is ok, they even brought out some Free furnace filters to last for a year. All in All I'm pleased with Service.....

We called O'Donnell's at 1:30pm it's now 3pm and they've been here, fixed the issue (pressure…read moreswitch), ensured everything was working, and have gone. We could not be happier with the excellent service from start to finish! Thank you!

I asked for an AC unit replacement in a condo. After three request s they finally gave me the…read morebrand unit info: Model #: BG-123RO2 Brand: Comfort Aire This unit costs $829.00 at Lowes. They charged $1200.00 They also charged $400 for installation (install time is one hour)

We called for a quote for a new furnace and air conditioner. Our furnace was still working, but it…read morewas 31 years old. Their proposal was reasonable, and they could do the job in a week. The installation was completed on the agreed to day, and the furnace works fine. There was a minor problem with the fan continuing to run when the furnace was off, but they returned the same day and fixed it.

We just had Steve's install a new hot water heater and I could not be happier. Since it is only a…read morefew days until Thanksgiving I did not know how soon the job could be done. I called from work on Monday and was asked what time I would be home and five minutes after I arrived they were pulling in my driveway. They did the job within two hours and my hot water is running. Every time I have called them they have bailed me out. I find their service is great. When anyone tells me they are to expensive I tell them SERVICE, SERVICE, SERVICE. Thank you Steve and if I need your service again I will be calling. Oh and have a great Thanksgiving.

In stressful times these are the people you need. They provide the roadmap to return your home to…read morewhat it was. They are polite, hardworking and considerate. They deliver on their promises. Tom is a great coordinator with his crew.

When my elderly Mother's hot water tank went the drain next to it was plugged and then the sump…read morepump apparently was on the fritz too. She had recently injured her knee and couldn't go into the basement, so didn't realize this had happened until she didn't have hot water. Well, I get there to find her entire basement with a few inches of water. I had to call a plumber to fix the drain and her insurance company gave me a list of companies they pay directly for a clean up claim. I had called several companies before Sullivan's and they were busy due to recent flooding in the area. Ken was nice, understanding and was able to squeeze us into his already overflowing schedule. Within days his crew came to clean all the wet items out of her basement, sanitize and then set up the dehumidifiers and fans. I cannot say enough about how this put my mind at ease. I was so worried about mold and my Mother's health. Thank you for your help after such a stressful event. The actual cost wasn't terrible either!

Rude and unprofessional. 20 mins after my scheduled appointment after I reached out to them, I was…read moreadvised they re-routed my Plummer. When asked on an ETA Chris the receptionist was extremely rude and said I have no clue. When I asked to speak with Management regarding policy on re-routing appointments she hung up on me. She then called me back 5 minutes later to cancel my appointment and advised me "go find someone else to do the work". Have not been able to reach out to management or owners regarding terrible customer service from Chris. Would never ever recommend to anyone!!

do not return phone calls, was given excuse their employess do not want to crawl under a mobile…read morehome to put heat tape on the pipes, also given the excuess my mobile home was sinking into the ground rotten way to treat people

January 2024, we contracted with them to do three rooms...2 with in ceiling lighting and 1 with a…read moreceiling fan/light combo. All required electrical drops. All done within one day with fantastic results. January 2025, we had them install 2 outlets - one of which was above a fireplace which made accessing the source very difficult. These folks are the consummate pros and are highly recommended!

Company fails to disclose what service call includes, falsified the amount of time, and refused to…read moregive receipt.

I recently bought an old house that is in dire need of attention. I had a list of unrelated issues…read morethat all needed the attention of a professional. Before the electrician (John) came to my house, Selena made sure we had an accurate specifications list complete with faceplate colors and such. My only regret was not going out and getting John a sandwich at midday because he worked in earnest all day without a break. In addition to making sure everything was up to code, he educated me about the wiring of my house. I'm grateful for the knowledge! Thank you John! I wouldn't hesitate to recommend CVM!

HOMEOWNERS BEWARE: IF YOU HIRE THIS COMPANY MAKE SURE YOU HAVE SOMEONE DOUBLE CHECK THEIR WORK TO…read moreMAKE SURE THEY ARE FILING THE CORRECT BUILDING PERMIT. This company was called by our Solar Panel Company because in the City of Buffalo we needed to have an licensed electrician to do the inspection of electrical. They caused us a big delay in the final inspection because they did not file the right permit for our Solar Panels. The day they were to come and do the final inspection they were suppose to be here between 9:30-11 and CVM called us and made the appt. At 1pm they still were not at our house. I made 3 phone calls to CVM to let them know their contractors were not on site and they were late and all I was told by the lady who answered the phone was she was sorry and couldn't get in touch with anyone because they were out in the field and was contracted by the City of Buffalo. Now I start calling the City of Buffalo Inspections and Electrical Dept and after spending 90 minutes of cussing people out and leaving voice mails, I finally got in touch with someone who found the error that they did and was able to send someone from the City of Buffalo out to my house to do the final inspection. What CVM did was filed a repair permit instead of a installation permit and that is why a few of the people that I spoke with at the City could not find our permit. Keep in mind while all this was going on my husband who works overnights and had ben up since 4pm the night before had to stay up and wait for the City Inspector to show up because no one from CVM showed up or called to apologize.

Excellent service from quote to install. Of the 4 businesses I contacted for replacing my garage…read moredoor, Ortner's had the best price and warranty. 10 years on parts and lifetime rust through! Dave was extremely knowledgeable on their products and Jim did a great job on the install. Highly recommend this business!

I would not recommend this business, first of all their responsiveness is horrible have to call…read moremany times to get someone to come out, the install was poor quality, six months later I'm having all kind of issues with my doors and I can't even get a response from them to come back and fix, half the equipment is either burnt out or not working and already needs to be replaced. They do not stand by their work nor warranty. I had to call another company to come and fix everything