Out water heater experienced a breakdown that needed to be replaced. The two women that took our…read morecall did everything to help arrange through their people at the office for someone to come and replace our water heater. The man that came out was outstanding. He gave us an estimate, very reasonable. We accepted the water heater experienced we needed. He installed it and cleaned up everything. We have been customers since last year. Initially we subscribed to their club or whatever they call it. The service was always great, and this episode just enhanced our appreciation for their work.

F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

Our AC system stopped cooling properly, and Josh L. from Integrity Air came out to diagnose and…read morerepair the issue. He was professional, knowledgeable, and took the time to explain exactly what was going on with the system. Instead of trying to upsell unnecessary repairs, he focused on identifying the problem and getting everything working correctly. Josh arrived on time, was courteous throughout the visit, and made sure the system was running properly before leaving. It's hard to find technicians who are both honest and skilled, and Josh definitely fits that description. If you're looking for a trustworthy HVAC company, I highly recommend Integrity Air and especially Josh L. Thanks again for the great service and getting our AC back up and running!

Cannot be trusted for your actual repairs- and will then avoid you. Very unprofessional when…read moredealing with customer service. Situation: The company came out to my home on May 11th. The technician was here for some time until he "found the issue", but before he did, he tried to sell us on a new unit, stating it was recommended because our unit was not going to last much longer. Our home is only 13 years old, so we proceeded only to do the suggested repairs: a small leak which he taped up and added some freon, which cost $1,600. Exactly two weeks later our AC stopped working again. It was the same issues of the house not cooling, so I knew it had to be the same issue. They sent Adam out the same day. After analyzing the unit he stated, verbatim, that the previous tech "was not honest with us and performed a repair that basically didn't do anything to fix the issue". He even said it was like "filling up a tire with air that has a bunch of nails in it". Mind you, he also stated the first technician no longer works for them. Adam stated the leak was actually much bigger and not what the first tech had even touched. He said however, that our "only" solution was a new unit that would cost $16-18k. This whole process took about 10 minutes at the most, which made the first visit even more bizarre as the first tech was here for a couple of hours and was in and out of the attic, house, etc. At this point we were honest and let Adam know we were thinking about it and going to get a second opinion. We had a senior HVAC tech (who also specializes in commercial HVAC) come out a few days later. He told us a new unit is NOT necessary and FIXED our issue. He also stated that our unit looks good for another 15 years and was actually in great condition. My husband has been trying to get a refund and after 3 weeks, we are still being given the runaround, are being avoided, and have not been refunded. He requested the refund based on the fact that not only did they misdiagnose the issue the first time- but a second time, as again, we were told it was not repairable. My husband has talked to 4 different people all who say the same thing or offer a new "supervisor" to talk to. Yet we never get a call back and my husband just continues to contact them instead. 6/23 he called, and was then called back by Richard from a blocked number. He was very unprofessional and was telling my husband: "things don't work that way" and that they "have to meet in the middle" and that whatever my husband was stating was "here-say". This company not only falsely analyzed the issue once, but twice, as two different techs were not honest on two separate occasions. That, and I would have been conned out of $16-18k. Not to mention I've had to pay for proper repairs, now costing me more than double regardless. My AC is now working great with no issues after having another party repair it. I have pictures, video, and receipts of everything that was performed by my new tech to ensure that my machine was repairable despite what the company had said. I plan on taking the company to small claims court immediately, as no one has cared to resolve the issue and they refuse to have the owner call us. Had I seen a couple of other people here have had this issue also- I would have never used them! It's a shame we almost fell victim to a sales scheme.

Definitely recommend these guys. I contacted everyone local with a lot of reviews and all other…read morecontractors wanted to just sell. The service I requested exceeded expectations. I knew my unit needed to likely be replaced but, I was not positive. Jason came out checked out the leaks on my 16 year old unit. Saw it had been previously repaired half baked by the previous home owner or realtor. He provided reasonable prices and replacement options. He also fixed the flow of my A/C system into a room that was super hot during peak summer time. The team was kind professional and welcoming. I'm a super paranoid individual that doesn't allow anyone into my home without someone vouching for them. But when I met Jason his demeanor came off as your helpful neighbor that just happens to know HVAC. The rest of his team was super respectful and kept the area clean they worked which I was not going to ask as I think it's unreasonable but the did it on their own. They relocated a unit and my home now officially feels like my home. Clean installs in the attic and outside. Thank you Jason and Accu team! Yall are my new HVAC guys to annoy. definitely recommend this team.

James sent out Alan out to service my AC and added few other things. They always do great work. I…read morewould not use any one else.

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

Matthew arrived within the time frame specified, asked detailed questions and paid close attention…read moreto my responses. He inspected my furnace, and cleaned up my AC unit. I signed up for inspections every 6 months and now am all set to face the Temecula summer heat.

Phil from Amber Air came out to give us a quote and was incredibly honest and professional. He…read moredidn't hesitate to address and resolve the issue right away, which truly speaks to his integrity. That level of honesty is rare these days and is the number one reason this company deserves five stars. Thank you, Phil, and the entire Amber Air team. You are truly reputable, and we will absolutely continue to use this company. Highly recommended and very referable!

I've used them for years and my friend use them yearly. Josh was just here at the house during the…read moreyearly check up on the heater in the air conditioner. They are professional and honest and great to work with.

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

Technician came out on time and within minites found a dangerous fire hazard that was caused by a…read morejerry rigging repair from a different company. AC required a 70 capacitor but only had 5 from previous technician. James repaired all of the wiring restoring the functionality to the AC. Tomorrow they'll come back to repair the wall portion thats melted. So far 5 / 5 stars. Thanks for saving my house from a dangerous fire hazard!

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and…read moreAir and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them.

After a new roof, solar and subpanel were installed there were a couple of corrective items called…read moreout by inspection, not Underlines fault just corrective..Marie (Project Mgr/Coordinator) was on top of getting everything corrected in a timely manner, Instrumental in the hands on corrections was Fredy, who performed the corrective actions in a timely and professional manner each with expertise requiring the knowledge and execution of multiple crafts. Kudos, a Job WELL Done.. Also Great Work by James and Paco(?)... Rating between 4 and 5...SO 5 (FIVE)

My SolarEdge inverter not communicating after power outage. Michael from UEC came out and fixed my…read moreproblem in 20 min. Excellent service, arrived on time, courteous and very knowledgeable.

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.