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    Dippin Donuts

    3.3 (6 reviews)
    InexpensiveDonuts, Coffee & Tea
    Closed 5:00 am - 5:00 pm
    Updated 2 months ago

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    Espresso Love - Turkey wrap in gluten free wrap

    Espresso Love

    (180 reviews)

    $$

    I've been coming to this spot since 2020, and every experience has been exceptional from the…read morecustomer service to the food. This visit (8/17/25) was EXTREMELY different. First, it started with my smoothie order. I wanted a mango smoothie and I was told only berrilicious was available. Moments later, my friend had a mango smoothie. Very interesting that she was able to get one and I wasn't. That was a lapse in actually checking first, since he didn't know. Then, I ordered a sweet potato, black bean burger. When I started to consume the burger, I noticed that it was very burnt on the outside and undercooked on the inside not a desirable bite and it was bland. I requested another sandwich because it's a high chance it'll come out the same way, I'd rather have a tuna salad on a roll. The server then asked my name for the order (2) more times. Then, said she needed to talk to her manager about changing it. She speaks to her manager in Spanish and not talking good about me. Assuming that I don't understand Spanish as a Black woman or American. After five minutes she handed me a hot sandwich. I asked what it was, she said it's the tuna sandwich you asked for (which also had burnt toast). I responded I don't want it like this and you didn't take my order. You said you needed to speak to your manager. She cuts me off and says well what do you want? At this point a refund because your customer service is horrible. I know this is not the norm because the way the workers were looking at her and apologized to me, I knew this was out of character for this establishment. Within two minutes, another manager handled it the way it should have been, an apology for a burnt burger and an immediate action to remedy the situation (refund). That is the only reason I will return, but the server and the manager speaking bad about a customer in Spanish, is a poor look for this place. If it happens again, I will know better, and have a lot more to say because I won't be disrespected, but I will return for now.

    Cute cafe. Service was good. The hummus wrap was overpriced but was fresh and tasted good. Chai was…read moreunsweetened and tasted good. Love the outdoor patio.

    Dippin Donuts - donuts - Updated May 2026

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