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    Dip-N-Dive

    4.4 (14 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Review Highlights - Dip-N-Dive

    Thankfully no problems arose, but I came out of the class feeling that I could manage to safety if needed.

    Mentioned in 4 reviews

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    Discover Diving

    Discover Diving

    4.6
    (14 reviews)
    8.0 mi

    I am a 60 year old woman who wanted to experience something new on my cruise. I have never…read moresnorkeled, so I made a call to Discover Diving and I was pleasantly surprised with my conversation with Marion. She gave me a time to visit the store to discuss and educate me with options. This little store is buzzing with activity, but Marion made sure she gave me plenty of options to choose from. She was NOT pushy, which to me makes a good salesperson. As we discussed pros and cons, I made my decision to go with dry snorkel. Next, I asked if there was a place to learn how to use the equipment. She told me to meet her at a local pool to go thru instruction. She was patient as we went step by step on many different methods and I was water logged and a prune by the time we finished. Thanks to Marion for a great pre cruise experience that will allow me to explore the beauty that lives below the ocean surface. I'm even more excited now.

    Similar to most dive shops the owner (Darryl, thankfully to sell shop and retiring soon),…read moremistakenly works under the premise he is in the scuba diving business. He is NOT. He is in the customer service business which happens to be a dive shop. ZERO concept of customer service. ZERO follow through on any promises made. I have visited the shop three times since moving here in July 2025. Each time Darryl makes promises about setting up courses, scheduling this and that, "calling me within two weeks." NEVER happened. Not a single time. During one visit he told me he would call within two weeks, but "if I forget, call and remind me." WHAT? Me call to remind a business owner that he neglected to call as promised -- so I can give him my time and money? No. It does NOT work that way. Be true to your word. Have common respect and courtesy for CUSTOMERS who pay the bills -- or go ahead and retire and get out of the business. I form productive working relationships with business that actually do what they say they will do. The last thing I need is another flaky, unreliable dive shop (or dive partner)! l'll search for, and affiliate with, another dive operator and avoid wasting more of my time at Discover Diving.

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    Discover Diving
    Discover Diving
    Discover Diving

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    Phoenix Scuba & Water Sports

    Phoenix Scuba & Water Sports

    3.7
    (3 reviews)
    9.8 mi

    Phoenix SCUBA of Buffalo's new shop on South Park Ave is awesome. Their larger retail space, a…read morededicated training area, and an expanded service department is next level from the old Ridge Road location, where they have been doing business for the last 22 years. They can now display a wide range of quality diving equipment and have factory-trained service technicians on staff for all the brands they carry. I also like the easy in-and-out service for air fills. Owners Carole and Tony Anderson have been prominent figures in the Western New York underwater community for decades. Tony Anderson has taught SCUBA in WNY for over 50 years and has participated in discovery teams for several wrecks in Lake Erie and Tobermory, Canada. He is an instructor trainer for Scuba Schools International and Divers Alert Network. Carole Anderson has been diving for 26 years and a Scuba Schools International instructor for 23 years. She is also a Divers Alert Network instructor and is currently in her 8th year as the dive safety officer for the Aquarium of Niagara. Her knowledge combined with a little tough love keeps all of her students alive.

    I rarely write reviews, but I felt compelled to share my experience with Phoenix Scuba to hopefully…read morehelp others make an informed decision. We enrolled in a scuba course with the intention of learning in a safe, professional, and supportive environment. Unfortunately, what I encountered was the opposite. Communication was poor from the start -- schedules were unclear, and I often had to follow up multiple times just to get basic information. During training, I witnessed a level of disorganization and lack of professionalism that raised real concerns about safety and adherence to industry standards. Instructors seemed overwhelmed or disinterested, and basic expectations for structure and clarity simply weren't met. I've submitted a formal complaint to SSI (Scuba Schools International), and they are currently investigating the matter under their Quality Management System. While SSI has limited authority over how individual training centers operate beyond official standards, I appreciated their willingness to take the concerns seriously. I believe scuba training is something that should be handled with the utmost professionalism and care -- and unfortunately, Phoenix Scuba did not deliver on that. There are many great dive shops out there -- I would recommend looking elsewhere.

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    Phoenix Scuba & Water Sports
    Phoenix Scuba & Water Sports
    Phoenix Scuba & Water Sports

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    Maid Of The Mist

    Maid Of The Mist

    4.6
    (618 reviews)
    14.8 mi

    Really great experience. I recommend this. We were able to hide from the spray a little bit on the…read morelower deck, which is nice sometimes if you're just there for the view. Just like every other attraction in the city, you're helped from start to finish by moody teenagers who couldn't care less about anything job-related. Staff attitude has a big effect on the overall experience here.

    While in Buffalo, I knew a quick trip to Niagara Falls was a must…read more We chose Maid of the Mist and it was first time bringing my child to see Niagara Falls. To see the magic of the Falls from the eyes of a child is amazing. I think this is my fifth time to Niagara Falls and it didn't get old. There is something new I see each time. The employees were kind and did a great job providing directions and keeping the line moving. We had no wait to board the ship. We were told 600 people could fit at one time. It was cool to find out the ship was fully electric and didn't have harmful emissions. The ride was very informative and we learned fun facts about the Falls. We definitely got wet but it felt good in the otherwise 85 degree weather. The ride is only about 20 minutes and totally worth it. Afterwards there were plenty of shopping and restaurants nearby within walking distance so we didn't have to move our vehicle. Definitely recommend this family friendly experience. It was cool seeing many generations represented.

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    Our e-boats are powered by Niagara Falls!
    Our e-boats are powered by Niagara Falls!
    My ticket and the rule.
    My ticket and the rule.
    Get on board for an electric experience

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    Get on board for an electric experience
    Niagara City Cruises

    Niagara City Cruises

    4.6
    (513 reviews)
    15.1 mi

    We booked a tour the night before for the following morning. It was easy to book online, and with…read moreconverting the price to USD we felt like it was a great price for the ticket. It was super easy to locate the meeting point for the boat. As soon as we walked past the main downtown area we saw the blue arches showing Niagara City Cruises. Online there was a disclaimer that even though you are booking a specific time you may need to wait past then to get onto the boat. We arrived at 10:20 for our 10:30 cruise and were promptly beginning out walk down towards the boat at 10:31. When you get to the meeting point for the boat you join a queue that then goes into the lift that will take you down to the boat. There are 2 lifts running at the same time so this process went quickly. Once we made it off of the lift we followed the signage for the departing boat. Before we joined the next queue to get onto the boat employees were handing out ponchos that were included in the ticket price. At this point there was a stand selling snacks and drinks. We did not take advantage of this at this time, so I cannot comment on the quality of the food. We conrinued to head towards the next queue which would lead us onto the boat. We had the option of riding on the top of the boat or the bottom, and we chose the top. It was quiet crowded up there but it did seem like no matter where you stood you had a view-and you were going to get soaked. We were absolutely drenched. They take you right to the bottom of the falls. It was an amazing experience that I am so glad that we did! After our trip I watched the later boats going to the falls and I was shocked at how close the boat actually takes you. At some point the most from the falls was so thick I couldn't see. It felt like we were in a rain storm and we were all cracking up and how crazy it was. This tour is 20 minutes which seems like the perfect amount of time to get drenched. We saw both falls, and no matter what side of the boat you are on you are going to have a great experience. Getting off of the boat was quick and easy. They offer recycling for the used ponchos. When you continue on you will run into the food and drink stands as well as ample seating and restrooms where you can regroup before continuing on. They do take your photo before you get onto the boat, and you have the option to buy it for $50 CAD. This include 2 8x10 prints and a digital download. They do add fun backgrounds to the photos, and they do look like there was some kind of editing done to make the image look a little finer. Converted to USD I thought it was a good price for a great souvenir. I will be hanging the photo in my house! We had very little interaction with the employees, which I feel was a result of them operating efficiently. We didn't have any hold-ups from the time we arrived to when we exited. At the end you queue for the lift to take you back up to the original booth for Niagara City Cruises. From there you can simply keep walking and enjoy the view of the falls from the trail. Quick, efficient, and no frills for a fair price.

    Great experience with Niagara City Cruises!! Me and 2 friends booked ourselves for a late afternoon…read moreboat ride on a Friday. Everything was smooth and clear between finding where to line up and getting on the boat. It wasn't too busy so there was plenty of room on the boat! Honestly so fun. They give out ponchos of course which helps some with the water but definitely plan to get pretty wet anyways. The boat ride lasted about 20 minutes and you get right up in the falls and feel like you're being down poured on. It was awesome. Our shirts and shoes got decently wet but it wasn't like sopping wet. They also have a great gift shop coming out of here. Definitely would recommend booking a falls cruise through them!

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    American falls
    American falls
    Waiting area
    Waiting area
    Smiles all around

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    Smiles all around
    5 Star Niagara Falls Tours

    5 Star Niagara Falls Tours

    3.2
    (173 reviews)
    14.8 mi

    Tour date was 6/15. Steve was fantastic, great energy, had a lot of history to share on the falls,…read moreand did a great job keeping the group together. I really like how the folks who organized the tour make it a point to talk to all the folks in the group to try and get to know where everyone is from and a little about the family. It felt personable and not like you're another body on their tour but that they genuinely want to know where their "guests " are from; not just another customer. I would recommend their tour to anyone looking to do one. Maid of the mist was the coolest experience! What a view of all the falls. Would recommend a camera with a handle of some sort. Horseshoe falls was windy and wet! I was worried about dropping my phone. A lot of people start pushing to get to the railing of the ship. Not everyone on the boat is from your tour group. We got on the boat and stood by the side rail of the boat to get the view. My son and I were standing there by ourselves and people start filling in. As you get close to the falls people push you out of the way to try and squeeze in to get their photo. We were literally pushed out of the way. Hence the reason I was worried about dropping my phone. Cave of the winds also an experience but not what I was expecting. Maybe I didn't do my research but, I thought it was something different. The staircase down to the falls was pretty cool, you really get a glimpse of how powerful the falls are. You're right up there next to the American fall, it was very wet and windy. I got a little nervous, if you drop anything, it's gone. Hard to take pictures with hurricane force winds and the amount of water coming at you. Definitely suggest a camera with some sort of a handle or something. Saw a certificate in a gift shop that said I survived the hurricane winds of cave of the winds...had I have known it was going to be what it was I might have chosen not to do this part of the tour. But at the same time it was a pretty cool experience. I have no regrets doing it, just wasn't expecting to get blasted and soaked by the falls!

    If I could give a zero, I would!…read more I had the same experience as another customer with this company! When I presented my tickets, I was told that my tickets would not be honored and I would need to purchase new ones! The worst part is that the tickets I purchased by this scam company were $25 more! I paid this trash company almost twice as much! I booked them through Viator and Viator needs to do a better job of vetting their contractors. I have contacted my credit card company, disputing the charge! Do not use this company, at least for Niagara Falls Maid of the Mist boat ride.....go through Maid of the Midst directly!!!! Total disappointment with this company!

    Photos
    5 Star Niagara Falls Tours
    5 Star Niagara Falls Tours
    5 Star Niagara Falls Tours

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    Dip-N-Dive - diving - Updated August 2026

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