I just want to say that my mom is here and she's been here for a few months and we have been lucky…read morethat there is a great CNA that is so good to my mom her name is Amy Rodrigues I've watched her and she's so good with everyone wish more cna like het

After years of my Dad being here, I am pleased to say they are caring, friendly and helpful. The…read morestaff is kind and really seem to love what they do. Sure there are more modern facilities but after working as a CNA for more that a decade, in many, many facilities; this place is quite amazing. Thank you for all you do Catholic memorial!

I write this as someone familiar with the entire Clifton Campus. Let me state that the assisted…read moreliving facility next door where my father resides is exceptional. I have never had one complaint. However, I am extremely disappointed with the Clifton Rehab facility. This facility is a safe and secure facility where people can get decent care, but they don't take criticism very well. The staff is mostly per diems, so the caregivers differ from day to day and have no baseline frame of reference. I also think they focus on filling beds instead of what is best for the patient. My father had been a patient there over the summer to receive physical therapy, and while the medical reports indicated he needed all sorts of assistance and probably would not be able to return to assisted living, it was simply not true. He was actually quite able bodied, but when they can get you to pay for beds in both facilities, why not? I was then pressured by Izze Lawton, to switch my father from his managed group health insurance in to Medicare, because it would guarantee him 90 days of care. While it appeared to be well-meaning, friends warned me the facility was looking for a blank check. Fast forward to now, where my father needs another short term rehab stay. I was not thrilled with this facility, but it's safe and convenient, so I agreed to another stay at this facility, where apparently we are banned due to my having expressed my honest concerns. They literally rescinded the bed offer after speaking with me. Shame on Clifton and the ownership for denying long-term residents of the assisted living facility access to the whole Clifton "family" campus. It's truly disgusting behavior and showcases the heartlessness of the management of the rehab.

poor care, my mother's oxygen tank would be empty, she had a large bed sore on her back! And I was…read morethere morning noon and night! Money before care.. 1997

My Aunt has been to several nursing facilities over the last couple of years due to falls in the…read morecommunity. She now calls Sarah Brayton home. The experience here has been by far the best. The staff are so friendly, helpful and caring. The emotional support from Social Services and the Business Office has made the transition from short term rehab to long term care smoother than expected. Thank you for all you do! Renee D.

My mother was transported here after a major surgery. She had to stay here for 21 days. It's…read moreliterally been 3 days & she is begging to be discharged. My mom was left in her own feces for TWO days. They also forgot to give her dinner TWO nights in a row. By day 3 she had to remind them to feed her & by the time she got the food was ice cold. Stay away from this place if you want quality care for your loved ones. This is so unacceptable on so many levels.

Wow! I don't know why the previous two ratings were as negative as they were, but nothing could be…read morefurther from the truth. I have had a number of relatives and a great many of my assisted living residents there at Somerset Ridge, and frankly, they are always at the very top of my reference list should someone ask. Very rarely does a patient move along to long-term care when they rehab here. In most cases, they return home with ancillary therapies. Both the admin and the direct care staff are top of the line, easy to interact with, and place their patients' welfare first. I cannot say that for very many of the other rehab facilities, but Somerset Ridge is most assuredly at the apex of their field.

My grandson is a patient at this facility and I've had to complain on a regular basis for proper…read morecare. Not special care just proper care. When you ring the buzzer for help it takes forever for anyone to respond. You go out to the desk the buzzer is ringing and most times one is on the personal cell phone, another is just sitting there looking at the computer and another just there with no concern of the call button ringing. If it's an emergency than you're out of luck cuz no one cares. Such a sad situation for the most vulnerable.

Place is a joke!!! I put a family member in this facility and because of them being short staffed…read moreall the time she had horrible care. They called me one afternoon saying she got out of the facility and ended up at stop and shop and didn't know how she got there and her alarm monitor bracelet wasn't working. She could barely walk and it was 90 degrees that day I guess someone visiting a resident gave her a ride there. Then she feel and broke her hip slipping on her own urine and died shortly after her hip surgery. Now it has been 4 months and I paid for the last month she was there in full and she died on the 6 th of May they owe me a good amount of money and will not send me my check. I have contacted them 4 times and sent an email they tell me corporate has to issue me a check but still nothing! This facility should not be in buisness they need to be shut down!!!

This is the worse nursing facility. My Mom was there for 2 years, she was on 24 hour watch because…read moreshe was a fall risk. Because they don't pay their workers what they deserve, they cannot keep good help, so they hire agency which knows NOTHING about the clients. I received a phone call that my Mom fell and was going to the hospital with a cut above her eyebrow. When I arrived at Charlton I was horrified, not only did she have a huge cut above her eyebrow, she also had a broken nose which they did not mention on the phone call to me. The nursing home couldn't give me any answers as to who put my Mom where she couldn't be watched. I never got any answers and my Mom died 2 weeks later. Yes I blame this facility for the loss of my Mom and I WOULD NOT recommend this place at all!! My Mom lost her life because of the neglect in Southpointe. People beware!! Research before you put your loved ones in one of these places.

This is by far the worst nursing home in Fall River. While it may be good for short stays, anyone…read morewho is older and cannot take care of themselves should find someplace else for their loved one. My grandmother stayed in this nursing home for years (at her own request) until finding herself in an assisted living home which was much better. She told us stories of nurses not caring about people, not taking proper care of them, not changing them when they needed to be changed, and sometimes even physical abuse. Her clothes and personal belongings got stolen several times, her medication was messed up several times, and when she needed any medical or personal attention, the nurses never seemed to care and always sent her to the hospital instead of dealing with it themselves. They truly don't care about their job and a whole new staff should replace them. I didn't want to believe any of this until my sister, who a temp nurse, worked there this past weekend and said she has NEVER seen anything like it. All of my grandmother's stories were true. The place isn't up to code on ALMOST EVERYTHING. Do not bring your loved one to THIS kindred location. It may be the worst in the whole state.

My Mom needed to go to a Nursing Home for rehab. As a Registered Nurse I have sent individuals to…read moreCrawford and was very satisfied with the care there. When I was presented with a choice of 3 NH to choose from I did not hesitate to choose Crawford for the care of my Mom. The Nurses, CNA's, Social Work Department, discharge planning, Occupational and Physical therapy departments were great. My mother was treated with respect and dignity and was well cared for. The Nurses answered my questions and addressed my concerns satisfactorily. Mom especially liked bingo! Other Residents and families reached out to help my Mom adjust to her new surroundings. I would like to especially thank Laura & Melissa (nurses) Jess and Paulina (CNA's), Connie from Social Work Department and Melissa from discharge planning.These individuals are caring, compassionate and helped me to have peace of mind while my Mom was there. Should she need further services Crawford will be my first choice to care for my loved one. I highly recommend this Nursing Home. Thank you everyone. RachelBoutin

Please!!! Do not put your loved one here! My family member…read morewas there after a stroke. PT, OT and speech was almost nonexistent and what was give was subpar. The ability to ambulate was almost forgotten, meal times were a joke!! Patients that required feeding waited, if still in bed their meal stayed in the day room cold! Unless a complaint was made toileting didn't happen. Patients that weren't quiet were in reclining chairs as not to get up. Patients were left in urine if family members weren't there to advocate. In my opinion there are only a few good staff, they were short staff on weekends and the nursing staff except for med passing doesn't really interact with patients except if the patient is in front or behind the nurses desk. My family member regressed significantly in the month there. Black and blue marks from her head to her feet, sore on her foot, bruise on her forehead from a fall... it was heart breaking! Please don't put your loved one there and if you do be the biggest loudest advocate and keep your eyes open. The overall appearance is deplorable, needs painting, patient rooms need update, day room has little to no chairs and what they have are torn. Out side seating is horrible and most of the time people are out there smoking. Elevators were broken for weeks, activities were coloring or word search ( for stroke and dementia patients).

Once again just another shout out for the third floor team since Mom's arrival 12:31 25... Along…read morewith just a few little bumps in the road Carmen has definitely showed out as a head nurse team leader she goes above and beyond and although I know it is overwhelming she tries to get situations taken care of and also a shout out to felisa Halle Kim for always being respectful to me and answering my questions When asked Manette It's by far an upscale CNA that runs until the time she clocks in until the time she leaves taking care of my mom with great care and just last but not least I had the most amazing night tonight Friday night May 1st I had the most fun with this team It seemed like they all work together and they were actually having fun doing their job So huge hugs to Nim... Victor... Nadine...& Aleah for making my exit to leave for Florida in the morning away from Mom for a week They made me feel so comfortable and I left with a smile on my face so thank you!!!!!

From the first time I had my evaluation until my last Physical Therapy appointment I knew I chose…read morethe right place. Kevin, Amanda,Tracey and Jay helped me with my recovery and are very professional and caring individuals who gave 100% attention to my recovery. One other individual that always displayed professional and courtesy service is Becky the receptionist. She always greets everyone with a smile and goes above and beyond. I can't say enough great things about this place. I have recommended Advantage to a few people and will continue to do so. THANK YOU EVERYONE!!!! Michele B.

I'm glad someone recommended Advantage Physical Therapy as a good facility in which to do my PT…read moreafter a falling accident. Everybody there is very professional and friendly!

My mom has been at Dawn Hill for almost a year; first for rehab/PT, and now for long term care…read more Being 3000 miles away is a challenge for me; but knowing that this team bends over backwards to ensure mom's quality of life and care is top notch. Mom can be a tough broad at times, but this team overlooks it and treats her with respect and care. The head nurse of North (Stephanie) has gone way above and beyond. She moved mountains to make sure mom has everything she needs; and has the staff making sure mom is engaged in activities and doing PT in her room when she is able to. It would be nice if they had daily group exercise activities, but one step at at time....literally..lol. Cissy is Mom's new best friend. She takes the time to sit with mom even after her shift has ended. Mom is not a happy camper with the food, but she's also really picky so I didn't take a star off for that.