UNDER NO CIRCUMSTANCES allow your loved one to come here! This Genesis facility is poorly run and incredibly understaffed. Rooms meant for one person have two people crammed into them. Four people shared a tiny bathroom with a door that was extremely hard to open or close. Not bathed for NINE days (and got a rash), clothing was not changed daily, urine soaked clothing was left on bed to soak through her bedspread, walker was repeatedly left out of reach and she could not stand without it, food was subpar, no PT or OT consults as needed, patients left moaning and soiled in the hallway. Lunch aids left her in unsafe position sitting on the side of the bed because "that's how we do it." Upon entering the facility, you are met with stench from soiled laundry left in the entrance hallway and a surly young male clerk at the entrance who snarled at me when I told him they were out of hand sanitizer. Some staff were helpful, kind, and competent and clearly doing their best under daunting circumstances. Some websites list them as having a five star rating which is completely insane and inaccurate!! I've visited 10 nursing homes my life and this is the worst one! We got her out of this nightmare after 2 weeks. I've heard that Genesis has sold their nursing homes in the last year or so and that they are ALL terribly understaffed and underperforming. RUN from any of their facilities! Check out St. Clare's in Newport or Forest Farm in Middletown for skilled nursing care that accepts Medicaid, and Franklin Court for assisted Living in Bristol. read more