Despite a prior bad experience with a large party, this was the only restaurant that could accommodate us. Throughout the night, the service was absolutely horrible-- waiters spilled drinks on us, forgot to put our birthday cake in the refrigerator, forgot to bring out sauces that we requested, etc. The menu also wasn't updated online, and some items were not clearly identified. We had a few non-pork eaters that accidentally ordered dishes made with bacon because the menu did not specify. I think the worst part was the handling of a birthday cake that we brought in. First, we asked the staff to refrigerate the cake-- they never did. Second, they tipped the box over, so the cake was smudged all over the side. Third, they threw away the box so we couldn't box up the leftovers and had to roughly fit the remainder takeout boxes. Although I hated being that table that stayed after close, we simply had no choice. Our food, checks, etc. took a long time, even for a larger party. read more

Service was good but the food was not. Chicken was old and the hot honey chicken biscuit is just honey with chili flakes read more

Dillard's Chophouse - Chicken biscuit - Steakhouses Near Me - Tuscaloosa, Alabama

I want to start with the good. The server was awesome. He served the entire restaurant by himself, was kind, and did it all with a smile on his face. Kudos to him! I can't say this enough but, steakhouses in hotels always let me down. The quality is never up to par as you can tell with the ratings here. My friend and I ordered drinks last night and they were delicious. We had cosmos and whiskey sours. The problem lies with the food. They were out of almost all their steaks. So by default I ordered my second choice which is a New York strip (I've eaten thousands of those). However, what I received was not a New York strip, they gave me was a delmonico ribeye which was more expensive and also in my opinion not as good. I told the guy who brought the steak that this isn't a strip and he says he also noticed that. So they were out of a lot and also serving wrong orders. I also never received my bernaise. They were out of everything but, the restaurant was empty and we were there too long waiting to eat. Additionally my Caesar salad was 0/10. Something about not using iceberg lettuce and using lettuce that doesn't uphold the sauce. Then some of the lettuce was brown and old. The meat and cheese board 0/10. Crostini was too hard. No fancy meats. Only 2 cheeses and a peach jam that really didn't match. read more

Ambiance was ok, it needs some pay and fixing, definitely has went down since last we were there. Door greeters very clumsy and poorly dressed. There was one other couple when we arrived and it took way too much thinking for us to get a booth. Our waitress was very nice and attentive. There were many menu items that were not available. She brought us the wrong appetizer. When she brought the meal, she failed to bring the butter, that cost extra by the way. The steaks were cooked correctly but mine and the wife's were both very dry and stringy, very tough. Flavor was just ok at best but no juice at all. The lobster Mac & cheese had no lobster that I could see and it to was quite dry. Overall the meal was crappy and cost over $250.00 including tip. read more

Dillard's Chophouse - Filet Mac Brussels - Steakhouses Near Me - Tuscaloosa, Alabama

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The steak had a beautiful crust and was cooked exactly how I asked. The garlic butter on top added a nice richness. The veggies on the side were a bit bland, but the steak made up for it. Service was great, very attentive and friendly. The restaurant was clean and had a classy but comfortable vibe. read more

Dillard's Chophouse - Steakhouses Near Me - Tuscaloosa, Alabama

Their wagyu steak is truly something special. The meat is incredibly tender with a buttery texture that melts in your mouth. The truffle fries on the side are crispy and full of flavor. This is definitely a steak worth treating yourself to. read more

A much more enjoyable visit this time around! While I still will not give the full five stars due to service being slow and our server never asking for our dinner orders until after wine and appetizers had already been served and us reminding her, I have to say the evening was still much better than the last visit. To start, I enjoyed the bread service this season. it was a simple light bread roll/loaf that melted wonderfully in your mouth. It was much better than the herbed bread with pimento cheese they had this spring (just a weird combo in my opinion). Also our wine order went down much better. We ordered one ourselves instead of going by recommendation. I had the special of the evening for my main meal and it was fantastic. It was pan-seared grouper with a cajun crawfish confetti and served over fingerling potatoes. The grouper was wonderfully cooked and seasoned, and paired very well with the confetti. While dinner took longer than expected, good food and company made it worth while! read more

Dillards is a great upscale restaurant located in the heart of Tuscaloosa, Alabama. The service was impeccable and the food was, too. This spacious, yet quaint, atmosphere is great for an intimate date or a group of friends/family. There were so many amazing options on the menu from various cuts of steaks, seafood, and pasta choices. There were also several tempting appetizers, sides and salads. And please do yourself a favor and save room for dessert! The Irish bread pudding was amazing!!! read more

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Amazing dinner personal server for my birthday last year me and my family really enjoyed it!! Thinking about returning this year for my birthday read more

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Honestly the food is pretty good and the atmosphere is not too loud, easy to enjoy an evening together. Our server was attentive and respectful. My only complaint is that most everything we tried to order was sold out- guess we have good taste! The only bourbon out of stock is the one we wanted, the steak we wanted and the two sides we wanted were also not available. What we did finally settle on was good though. Definitely a decent steak house in Tuscaloosa. read more

Dillard's Chophouse - Lobster Mac n cheese - Steakhouses Near Me - Tuscaloosa, Alabama

Went with a group of 6 of us , food was amazing as always ! Service is always top notch ! Get the oysters they're amazing!

WOW!! All I can say is that it was nothing short of amazing. The service was impeccable and the food was decadent and delicious! What an experience. Kevin was a delight and he was so welcoming! read more

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This review is for the Birmingham, AL location which is attached to The Westin. I'll preface this review by saying there was only one person in the kitchen, two servers, and the dishwasher in the back was broken. That being said, this was bar none the worst dining experience I've ever had. The hostess seemed irritated to seat us. When we asked for menus she said they were out of them (there were literally 6 tables when we came in, and they turned away everyone else who tried to come in after us). It took at least 20 minutes for the same hostess to come over and ask us out drink orders, and that was after I went over to ask her (and she acted like I was bothering her and told me they were very busy...again there were only six tables!!! Once we gave our food order, we waited over 30 minutes to get it. The steak was truly delicious and perfectly cooked. But I ordered a black and blue salad with dressing on the side. My salad came with soggy croutons and dressing (not even the type I ordered) on the salad. The "salad" consisted of four pieces of steak, onions, and romaine lettuce. And I was charged $20 with tax for this. My friend ordered sweet potato fries and her meal came with regular fries and a hard, stale bun. Once she asked about the fries, she was told they were out of the sweet potato fries. I was horribly disappointed and will never again dine here. read more

First, we were with a large group that had reservations. The good: My wife's Cacio e Pepe was delicious and arrived hot. The bad: They were out of bread. We arrived a 6:30 and waited over 90 mintes for our food to arrive. My pan-seared scallops arrived at room temperature. They probably would have still been hot had they been served 30-45 minutes earlier. They did quickly reheat them - tricky with scallops because they can get rubbery if overcooked. There were 6 small scallops, from nickel-sized to the 2 that were quarter-sized and 1/2 inch think. There were about 5 slivers of carrots. The checks didn't arrive until someone in our party went down and get them out of their chairs. Then there were mixups with the checks, and we were charged for 2 items that we didn't order or get served. It took another half hour or more to get a corrected check. Except for about 3 other tables, while we were there, the restaurant was quiet. Maybe the manager called in sick. I don't think we can go back. read more

Service was great and food was good. We ordered the: - Dry aged delmanico (apologizes if spelled incorrectly): cooked perfect medium rare. Nice flavor. - Filet Mignon - Proscuitto wrapped chicken - Lobster mac (good, could've used more lobster) - Lobster Bisque (on the brothier side compared to the thick bosques I'm used to--but still tasted great) - Fried green tomatoes (excellent and some of the best in Tuscaloosa that are higher end) read more

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So much to like about this restaurant; Location is great. Service is great. Atmosphere is very nice. Drinks/wine list is solid. The food however is... average. To me, the dinners, specifically the steaks, lack something. They are underwhelming. The size/cuts and cook to temp are good. The flavor is bland. Not bad but, lacking. Appetizers (oysters rockefeller, calamari) were cold.., that was surprising and disappointing. We've been here a few times. We've come back because of the positives above. The steaks and appetizers need the chef's attention to amp the place up. read more

Let me start with the positive- we went for UAB graduation and they were one of the restaurants that could accommodate our large party of 10 and there were a couple shout outs on menu items: rack of lamb, bbq shrimp, filet mignon and beet salad. Unfortunately, the negative outweighed the dining experience. The service was horrible. Our appetizers never got put in, the dinner took so long, even though the restaurant was half empty. Dirty dishes sat on table forever, there overall seemed to be a lack of busing at all tables. The bathrooms were quite dirty and waitstaff appeared to be standing around, when they could have pitched in more. Not sure who is running this place, but seems management needs to turn things around. read more

Wonderful food and extremely customer service Leah was our waitress and she is the kindest and sweetest! She made wonderful food recommendations and was timely as well. Please try the fi d green tomatoes! Who knew that feta would compliment the dish so well? Also the duck was amazing too! read more

Dillard's Chophouse - Fried green tomatoes! So delicious! - Steakhouses Near Me - Tuscaloosa, Alabama

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Back again. Same stuff. 8:15 reservation. 9:05 seating. Rude staff. I tried again because the manager responded to my previous review apologizing and saying things would be different. Fool me twice... Just don't go. read more

The service was amazing. James was our server. The menu presented online is EXTREMELY truncated. I ordered wine from the menu, they didn't have. Substituted a whiskey on the rocks with a splash of water, it came in crushed ice. We ordered two 8 oz filets, medium rare. One was over cooked, the other the waiter insisted on taking it back for me, as it was raw. They only had one desert and offered it for all the mistakes....a lava cake that had been microwaved leaving the carmel center cold and solid. For the price, this is really really bad....can't even get whiskey on the rocks right. Sad, it's a beautiful venue. read more

Dillard's Chophouse - This was not what the owner shows pics of online. - Steakhouses Near Me - Tuscaloosa, Alabama

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The food was amazing!!!! Loved the atmosphere & service was great! We will definitely be back! read more

I called to ask for a wait time for dinner and the hostess named sarah said "no." And hung up the phone. I will not be going after that encounter. I didn't even come in and you greet your guests on the phone with animosity. Not somewhere I would eat. Thank you sarah for making sure I won't be eating there! read more

Great food and ambiance. Really enjoyed the service and the atmosphere. Would definitely recommend.

Wifey approved Dinner Date spot. 40oz Tomahawk ribeye, Brussels & a Lobster tail did not let us down. Paired with impeccable service and atmosphere. Come taste it for yourself when you're in Ttown. read more

We waited for 1.5 hours for our food. Then the accuracy of our check was wrong. They had to fix it twice.

Took two colleagues here for another try. I want to bump this up to four stars but just can't. First, service...the waiter is really pretty good...but because he was also tending bar, there was limited check in. Hostess seemed new and a little confused. We were provided with one menu, that was then taken back and given a smaller menu with fewer options...with the explanation that they were out of several things. That seems like a persistent problem from reading other comments. So then we order off the more limited menu...my choice the 10 ounce filet...nope they are out of that, too. I went with the Delmonico. The caesar salad was fair at best. Wimpy lettuce, nondescript dressing, and the parmesan was shredded parm from the grocery store. No bread service at all so my guests sat and watched me eat my salad while sipping water. The mains were quite good...the Delmonico was better than the filet last time, not so much salt. Why is the floor sticky? I noticed it last time, too, but forgot to mention in my review. So in summary, I really want to like this place, and I want to keep coming, but they've got to step it up a bit. This is a very expensive restaurant for Tuscaloosa, and I'm willing to pay for a quality experience, but they are just not quite pulling it off. Again, hate the credit card surcharge. Isn't that a violation of your merchant agreement? read more

6pm on a Monday night. Understaffed but waiters friendly, helpful. Quiet which we like. I've had better steak. Cooked right but chewy. Out of several items including baked potatoes. Come on, there's a Publix a mile away. read more

Wonderful atmosphere!! Shawn was delightful and well versed in the menu. We' ll be back!! The Steeles. read more

Food was seasoned well and it came out hot and fresh. I would give the waiter and the food a 10/10. They were swift and quick which is great for it to be during football season. read more

Dillard's Chophouse - Lobster Mac and cheese and a Steak - Steakhouses Near Me - Tuscaloosa, Alabama

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Way too expensive for poor service and cold sides. Party of nine so gratuity was included, and server must have decided that meant he didn't need to pay attention to our table. We had to flag him down for drink refills, and then we waited 10-15 min to get them. They were out of two menu items people in our party wanted, but he didn't tell us that until we ordered. One person's food came 20 min before the rest. Sides were cold. Very disappointing experience. read more

This quiet steakhouse in downtown Tuscaloosa is a haven for those who want to enjoy their dinner companions! The tables are nicely spaced , and quiet jazz fills the air. For a college catering town, this restaurant is for adults. The food is simple and traditional. Steaks are good, wine is good. The service is excellent! Trained and caring staff are hard to find! Look here! read more

What a perfect place to celebrate our 32nd wedding anniversary!! The atmosphere is relaxing. Lindsey, our server, was simply delightful! We ordered portobello fries, the double bone in pork chop, prosciutto wrapped chicken, and lobster mac & cheese. w EVERYTHING was delectable!!! To be honest, we were slightly discouraged by the other reviews read on the way to the restaurant. I am so thankful we went anyway because it was perfection!! read more

Dillard's Chophouse - Lobster Mac & Cheese - Steakhouses Near Me - Tuscaloosa, Alabama

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Terrible service. Had a reservation for 6 at 8 pm. Saw many parties ahead of us get seated who were bigger parties with us. Waitress neglected to clean off the table we were waiting for. Ruined my daughter's 21 birthday, do not recommend eating here as you will not be seated even with a reservation. read more

DO NOT GO! Began by being told I needed to wait 20 minutes for my 5:45 reservation. Once seated I was told more of the things they didn't have than what they did. Ordered a $175 bottle of wine and was served a different year than what I ordered. The wine glasses did not match when brought. Steaks were not prepared as ordered. Food otherwise was just ok. Tried ordering a dessert and there were just 2 options neither of anything my table wanted. When paying the bill I realized they also placed a surcharge of $2.50 on every drink that was ordered neat? Help me? Spoke with manager when leaving and yes she apologized but offered no real explanation of other. Do not waste your money! So many other options in Tuscaloosa. This is not it. Oh forgot to mention menu was filthy when brought to the table. Should have left then. read more

Kristan was the best server! So pleasant and kind. I will request her specifically the next time we come back!

This was my first time visiting RD Chophouse and it was a very interesting experience. I really enjoyed how the restaurant was set up for the holidays, the lighting, and the music that they were playing. Making a reservation for myself was super easy and I was a little early because I was so excited. Let me just say, everything is shareable but your drink. the portions are great. I started off with the fried green tomatoes and they were really good and savory. Great texture and taste. Being from the South, I'm use to my fried green tomatoes being sweet and savory; however, the savory on savory was a good taste. The steak that I chose was the Delmonico 14oz and man that thing was really big. Cooked medium and to perfection in the middle. I will say that it was a little too charred for me and lacked a little seasoning. (This is why I give the 4 star rating because I expected my steak to be like perfect in every way!) To go with the steak, I got creamed spinach and roasted garlic and gouda smashed potatoes. Again, these sides are definitely shareable. The sides were great and full of flavor and I really enjoyed those. I had dinner with a tequila sunriser. For dessert, I had the RD Chophouse Bread Pudding with Caramel Sauce and it was so good. Very smooth and creamy and the caramel sauce was not too over powering. I paired this with a glass of moscato. The server that I had was really nice and friendly and helpful. I do believe that I will be planning my dinner party here for when I graduate from graduate school. I really want to try the duck breast and pork chop! read more

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Entree' had potential to be a 10 out of 10. Taste was there, execution was lacking. I had the scallops with butternut squash purée. Everything tasted great but my scallops were criminally overcooked. It was all I could do to cut them with a steak knife. Rubbery would be an understatement. Service was average at best. We were there for almost 2 hours and it was tough to get our server to our table when we needed something even though the restaurant was 90% empty. read more

Was touted as one of the best dining places in Tuscaloosa. Service was mediocre, food was decent - decor and restaurant presentation was disappointing for a supposed high caliber establishment. read more

Eh....not that great. I don't really know of another traditional steakhouse in Tuscaloosa so perhaps I am comparing it to bigger cities. The restaurant staff were nice, not a lot of wine knowledge but the kid was maybe 22 ‍my steak was okay, cooked a little too much but all 3 of ours were, so maybe the oven was hot, I don't know. Cream spinich as gross, and the side salad was literally like Wendy's. For what we got it was very expensive but it was near campus and we wanted steaks. Cocktails were served correctly though. read more

Dillard's Chophouse - Menu - Steakhouses Near Me - Tuscaloosa, Alabama

Food took over 2 hours, half the menu was not available, and they could not even correctly bring the check. I wish I had 4 thumbs, so I could give this restaurant 4 thumbs down. read more