The professionalism and courtesy extended by this group far exceeded any expectations. So impressed and grateful!
When our 14-year-old golden retriever, Jack, passed away, I was at a loss for what to do next but I knew I had to act quickly. Jack weighed 85 lbs, and with an infant at home, the idea of managing everything on my own was overwhelming, more like impossible. I initially contacted a more established service in Jacksonville, NC, but they required me to transport Jack to them, within an hour! I am on Emerald Isle and even without an infant this would have been impossible. They gave no other options. So I looked on google and found this amazing group, Dignified Pet Transport, and I am SO GLAD I did. From the very first call, Nick was incredibly reassuring, telling me not to worry about anything. They immediately offered to come pick Jack up, and I felt such a sense of relief. Their service was prompt, professional, and compassionate, exactly what I needed in that moment.
Not only was their service top-notch but their prices were also better than the competitors which was another welcome relief. When they returned Jack's ashes, I was blown away by the professionalism and beauty of the presentation. They brought our Jack back in a beautiful, high-quality cedar box with his name on a gold plate, and they included a print of his paw as a keepsake. It was such a thoughtful and touching gesture--truly a beautiful thing.
If you're looking for a service that offers everything you need when a pet dies (prompt courteous service, compassion and kindness, flexibility, price and ease of use) you have found the only place you need. Dignified Pet Transport blew me away with how incredible they are at every single step of this difficult process. I'm so thankful I found them in a time of need and I am eternally grateful for how easy they made such a difficult situation. read more