My old computer died; I needed documents on that computer. I bought a new computer and still in the…read morebox, brought it to these guys, they recovered all my documents, and set up everything for me on my new computer, and they did it in one day!! I was so relieved and so happy, I am 76 years old and am computer illiterate. these guys took so much stress off of me. I would absolutely recommend them to anyone. Really nice, professional and understanding guys.

Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

I have been going to Dymin for about 15 years for all of my computer needs…read more I have found them to be knowledgeable, friendly, efficient and reasonably priced. I am a senior citizen, and they have always treated me with extra attention. Each time I needed a new Laptop, the transition was seamless with the extra touch of locating special files and having them readily available on desktop-with verbal instructions and offer to help if I had any trouble accessing. My laptop died this Monday night, took it in AM Tuesday, diagnosed by that afternoon and picked up my new unit Wednesday. I plugged it in, signed in to some apps and downloaded per their instructions-and all was in place in no time! I do not need to go anywhere else! Thank you!!

Everytime I go here I seem to go home with a new problem. The problem I go in for has rarely ever…read morebeen fixed. I have to deal with explaining the same problem to 3 different staff members who seemingly don't communicate with each other, and they always seem to forget important details and deadlines. Avoid this place. I went because it was the closest to me, and that was a mistake.

All right I'm tech savvy. I almost always figure out the computer problem inner office by myself…read more But when I have a problem I can't wrap my head around I call these guys. All of their tech staff are top notch. Whether they help you over the phone or send someone out it's fixed quick. They are all Renaissance men! Knowledgeable in all things computer but, not so nerdy they can't talk about other topics. If your office doesn't have in office IT support I would highly recommend CST!! If your IT guy/gal ever has an issue with anything involving computers or you'd like pricing on anything computer call them. They're the Superman of all things IT.

After being a long time client, buying a server and multiple work stations and subscribing to their…read moresystems monitoring service as well as additional services required to keep our systems running we finally and contrary to their suggestions went to a cloud based service ultimately cutting our expenses in this regard by over 50 percent. Beyond the expense we had no complaints while we were a client. That said, we still owned the computers we purchased from CST. I specifically had a problem with one unit and called CST in advance sharing that I was a past client and needed help with a unit I had purchased from them. They confirmed they could help. I drove 90 miles to deliver it to them. A tech worked on it, shared there was a hardware problem. I asked if they could transfer all the data stored onto an external hard drive. He said they could but I would have to supply the hard drive. I immediately went to a local retailer, bought a drive and returned to CST. Upon arrival I was met my another man named Cunningham. He professionally shared that since I was no longer a client they wouldn't work on the computer. I asked if he was aware I had already been in and they had already started on it. Yes he knew. I suggested that I planned to pay them immediately for any service they provided. He said it didn't matter. I asked if he knew I had just gone out to purchase an external hard drive per my earlier visit. He confirmed and said, "I know you are likely very upset but you aren't a client so we can't work on your machine." Wow. After years of being a good customer, tens of thousands of dollars spent they offer to hold the door for me as I carry my computer out having been refused service. He was kind enough to suggest Best Buy might be able to take care of the problem for me. It felt like retaliation. They wouldn't explain why they took the stance just kept saying they couldn't help me. I went back to our office and asked if there was anyway something we had done could have been offensive. Nothing. All bills had been paid in a timely fashion and frankly we spent far more with then than I recognized. As the world changes and small businesses struggle to keep up with technology service providers like this are important. In today's world there is no room for vindictive or retaliatory positions like this. Our move from CST was based on the cost savings of going to cloud bases software solutions. It proved very efficient cutting our regular service needs to less than half of what they were with CST just for basic services. No more server or server problems. No more workstation issues. Frankly we believed by using CST we and the monitoring service we would be saving money because we would have fewer problems but it seemed to make problems more obvious and generated more service bills. I always just thought this was part of doing business and didn't worry about it. I don't write reviews but after calling them in advance having explained we were a past customer, reexplaining that when I walked in, then having a third conversation to go get an external hard drive and recognizing that they were already into it for about a half hour of labor and that I was very happy to pay for any service proved only to be turned away in such a retaliatory way it quiet frankly scared me. What if you had an unexpected need and CST being the service provider who sold and maintained the system had the key to providing it but thanks to a changing world you changed services and now, when something unexpected comes up, they "can't" help you? Regardless of having spent tens or hundreds of thousands with them, they might treat you the same way. I know when I told my office manager about this today she was horrified. Sorry CST. For such a small need on my part you really caused a great deal of pain and anxiousness.

Amazing service, fast response, knowledgeable, and great to do business with. Bought a server and…read moreworkstation from him, will definitely be back for more in the future. ​​​​​​

Kevin and Elena are responsive... thorough... and great balance of professional and…read morepersonal/friendly. Interested in learning what you need, interested in resolving and teaching. Great service.

I can't say enough good stuff about my experience. I took mycomputer init was ready within 2 days…read more actually it was ready earlier I just couldn't get there. he spent a lot of time with me talking about tips and tricks. somehow after he had my computer I quit getting put into Instagram jail, which has been so nice. he fixed my computer, and gave me knowledge. I highly recommend Kevin with your computer needs.

Got the job done quickly and explained everything beautiful job made sure I understood his my new…read morecomputer worked

Joe is quick and responsive to requests. Had some initial scheduling issues in the beginning but…read moreJoe is accommodating and flexible. Worked well and quickly to figure out my issue. I was able to get my computer back in about half an hour. A quick job, but done well and for a good price.

Schrock Innovations replaced my old hard drive with a solid state drive improving my computer's…read moreperformance considerably. And when it is time to get a new computer, they can just put this solid state hard drive and the new ram from this computer into the new one. When changing the drive, they were able to clone the old drive so it not only still had all my software on the new drive but it also knew my network. Just had to plug in the improved computer and get to work. They also installed a program that protects my computer from all viruses and trojans. The service was great and the tech very knowledgeable. Will call on them for all future computer needs.

I have an old Sony Vaio that was running way slow with Windows 7, with little security &…read moreprotection. I was ready to buy a new laptop. Kris advised that they could clean & transfer old files & pictures to a new solid state drive with Windows 10 & security software for less. I was very pleased with the service & professional advice from this business. Saved me some $ and I have confidence in the new system.

Best service I have had compared to Geek Squad and other big box stores. Repair was quick,…read morefriendly, and even came to my home when needed. I can call anytime and they remote into my computer and help me with a quick issue.