Can't say enough good things about the quality of the service I received…read more During the time of COVID, service has been more important than ever. And services that deliver are super important and in high demand. I got quotes from several services on Yelp. Aoun from RCJ was the most straight forward. He communicates really well and is eager to please clients. We set an appt for 2PM. He texted me at 11AM and said he could move it up to 12:00. He arrived at 12:00 on the dot. That is miraculous in this age of 6-hour windows. I needed to have installed: Smart Lock, Video Doorbell, Co2 detector, Smoke Detector, Leak Sensor and glass break sensor. These were being added to my existing security system. So, besides physical installation, they had to be integrated (even something as simple as smoke detector). The job went so smoothly that it was almost unnerving. No grumbling of how a part didn't fit or something wasn't going well. No calls to tech support or trips to the store. Aoun was ready for everything. Fabulous disposition and so helpful in showing me how everything worked. Took extra time to make sure it was working properly and that I understood it all. After nightmarish experiences with Best Buy and other installers whose customer service is in the other side of the world, it is fabulous to find a local company whose technical skill, pricing and customer service all get top marks!

Received excellent service from Aoun and Faisal over the past few weeks to help get all of our new…read morehome video, audio and security set up in our new home. They even did some extra electrical work on the side. They were extremely prompt and courteous (wore masks throughout the project). Communication was great, was able to get an accurate quote as they came in person to estimate the job. On the days of installation, they were precise and took the time to install and mount everything the right way over just getting the job done quickly. Would highly recommend them for any of your smart home and security needs. Really nice guys and very fair pricing.

In an Amazon - Costco - Best Buy world, it's rare to find an 80-year old local TV store in the same…read morelocation, whose service and installation exceeds the quality of the best TV's; and more amazing that they match the big retailer TV prices. But it's our good fortune to have the multi-generation owned Cos Cob TV & Audio that has been meeting this standard in our area even before my first happy experience with them 30-years ago. The store has expanded from its initial analog TV repair to major home TV theater, security systems and other large smart home projects. They also bring all this to the small residential projects like mine, which is also rare. When I first moved to Cos Cob, the original owner recommended an analog SONY Trinitron VEGA TV whose picture tube still works, but digital has passed it by. I've since bought two smart TVs from them, the latest needing a complex wall installation requiring cable concealment. From setting up the initial site inspection with Joe at the store, to Conner's perfect installation, which is separately charged, they are great to work with. I also wanted to redesign my "too little work space" 4' x 2' home office desk and install Ergotron arms for my computer displays. Their other tech, Jason, expertly took on the home office project, drilling the needed desk grommets, installing the Ergotrons and concealing the cables, giving me needed room to work. I can't recommend them highly enough

I very highly recommend Cos Cob TV! My recent experience was…read moreunmatched: great products-care for every detail-delivered on time-and at a fair price. And Cassie and her team are just really nice people. Makes going local in the neighborhood everything it always was-and somehow we've lost. I guess this is how they have stayed in business for over 65 years!

I want to update my review of JCADS. We recently purchased a new television with a great cyber…read moreMonday deal. First phone call was to jcads. They came when we asked them to and installed our new tv professionally and perfectly. We even had them back to help with wiring. Everyone needs to reach out to them and experience the top notch service and quality product they bring to the table. Great job guy Ok folks here we go again. I'm going to update my JCADS review. Today we are moving into a bigger apartment in the same building. Who you gonna call ? We didn't call Ghostbusters. We called JCADS. It seems they're our first call after our family. Well they've come on time, professional and as always amazing at what they do. Moved our TVs and floating shelves. I don't just recommend JCADS I promise you that you will be thrilled. Make the call folks.

Excellent service and quality for mounting a large TV. A+ would use again for anything they doread more

We've needed to upgrade our 8-year old TV for a few years but didn't want to call the original guy!…read moreAnd didn't know who to call. Came across Premier's website and was impressed with the professionalism. Contacted Damon and explained what we wanted and made an appt. He listened, made some good suggestions and gave us an estimate that was very reasonable. He and his team arrived to install the new TV and spend several hours fine-tuning and optimizing the system. We are thrilled and really enjoying a highly improved experience. Neat. Professional. Highly recommended.

Damon and his team did a great job designing and installing my whole-home A/V system. I really…read moreappreciated Damon's consultative approach in working with me to select the right components and for a very complex system, and also coordinating with the my builder's contractors. His team was also great - very professional and trust worthy. I was completely comfortable having Damon and his team in my home for almost two weeks with my wife and two children while I was at work. Would highly recommend.

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

Anthony is a thief. He quoted me $1500 but the job cost $2600. He did not center the TV properly…read more It's 5.5" off center. Plus the TVs are too high. They should be eye-level. I know this, bc we had to hire a different contractor to fix his shoddy work. And, his spackle/patch work is awful. He also left magic marker on our wall because he put the outlet in the wrong spot. He must have a lot of friends who are willing to write false reviews because he is not competent. Run, don't walk from this guy!

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

This company has been a NIGHTMARE to deal with, and they are not even done installing our home…read moretheater yet. The Job: Take an existing amateur DIY home theater and turn it into a professionally designed and professionally equipped home theater. We opted for Bob's "Platinum" package which included the most expensive options for all equipment. What's been done so far? Bob removed the existing home theater equipment in December 2021, and then we didn't hear from him for weeks, during which time we had an unusable construction site in our TV room. In January 2022 we started pestering Bob to complete the work. February is now over and the work is still not done, and there have been issues and mistakes and unprofessionalism every step of the way. First, Bob's carpenter left broken pieces of molding in our house (i.e., construction debris) and refused to clean it up despite weeks of asking. Bob finally cleaned it up himself after he happened to come by for an unrelated issue. Second, Bob's team cut 4 enormous holes in the wall of our TV room that were bigger than the space needed to put the speakers in, and also did not fix the holes from the equipment they removed. When I asked about these holes the worker advised that it was my responsibility to hire someone else to fix these holes that he had made, and at my own expense. Once I got Bob involved Bob agreed that this was obviously his responsibility to fix, but.... Third, the workers Bob hired to come fix the enormous holes in the wall did an awful job, and tried to lie about the extent of the mess they were leaving behind. After we asked Bob to come to the house to personally inspect the low quality and unprofessional patching and painting his subcontractors had performed, he agreed that it was not a good job and that the work would need to be redone. Fourth, once the initially shoddy paint and patch work was fixed, Bob's workers installed the screen on our wall without reference to any plan or measurements or blueprints - notwithstanding the advertising on Bob's website stating that he makes blueprints for every job - and the screen was put in so low to the ground that the view is totally obstructed from the seating platform that was built by Bob's contractor to specifications provided by Bob. Even worse, when I asked Bob about the screen placement, he told me it was difficult to determine the proper height for the screen without having the specifications for the seating. BUT HE NEVER ASKED FOR THE SEATING SPECIFICATIONS!!!!! And his workers put up the screen without ever asking for this!!!! And Bob's response was actually that it was an easy fix that would only require - you guessed it - more patching and painting of holes put in the walls of my house by Bob's employees. Of course I provided the seating specs within minutes of being asked, but it was too late to prevent the screen from going up in the wrong place. One would think the Audio-Visual Design experts would account for these kinds of things before performing work, but what do I know - I'm not an AV expert. Since then, we've also noticed several holes in the ceiling that Bob's workers did not fix after removing the projector that was mounted before we hired Bob's company to redo our system. Finally, all of this would have been much less complicated had Bob not given me the go-ahead to paint the room and have a new carpet installed - I expressly offered to delay both painting and carpet installation, but Bob assured me that would not be necessary. So, on top of all the above issues, we have had to take extra precautions to safeguard a brand new carpet in a construction zone and to protect the integrity of the newly painted walls. Now, Bob is not answering our emails or phone calls and we cannot get a straight answer about when or how this job will be done properly and finally finished. Honestly, we'd hoped to avoid putting up a bad review, but (a) this is information the public deserves to know about how Bob Krasne and Westchester AV do business, and (b) perhaps Bob will see this review and realize that he needs to start paying attention to detail. BOTTOM LINE - I would only consider recommending this company to someone who was my worst enemy. Maybe.

From the owner: Since 1996, Westchester AV has been the premier designer and installer of state-of-the-art home…read moreentertainment systems throughout NY and the US. We create superb, beautifully simple solutions for home theater installation, home movie theater design, and more!

Great service professional installation…read more I would if multiple TVs are being installed plan accordingly buy accordingly to the need. His mounts are over price non the less I am happy to have someone respond on the same day within two hours.

I googled tv mounting near me and came across this business that had over 200 reviews on google…read morewith a 5 star rating. I also checked on Yelp and read some reviews. You guys, the reviews are not lying! Sometimes when a business has nothing but good reviews, it may seem too good to be true. I can assure you, they are as good as they seem online. I texted the number on the their site around 2:30pm. I got a response in about a minute, no joke! He arrived at my house at 4:45pm and was done in about 15 minutes or less. We had great conversation, he was very friendly and kind. I am extremely impressed with how prompt and efficient the installation was done and how the customer service was overall. I didn't get the gentleman's name but thank you so much!! I will definitely be recommending this business to all my friends and family!

Incredible service experience. Responses were prompt, they were able to do the job the next day,…read moreand they were meticulous in their work. My 77" TV was mounted precisely and cleanly, and in under an hour! I can't recommend this team enough.

I needed my 77" TV hung and a new sound bar installed. Neville was great. Prior to deciding to use…read morehis services he helped me select a great soundbar, looked at photos of where the TV and soundbar were being hung and quoted a fair price. On the day of the install they showed up on time, got right to work, overcame some challenges with the install, programmed the remote and TV, cleaned it all up and overall did a great job. It was clear they were experts at all this. I am delighted with the installation, the cables are hidden in the wall, the the sound is great. Well done!