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1. Digital Dental Practice

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San Francisco, CA

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Digital Dental Practice

4.4 (84 reviews)
Closed Closed
Updated 3 months ago

Services - Digital Dental Practice

Cavity treatment

Dental exams

Tooth filling replacement or repair

Digital Dental Practice Photos

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Sandeep G.

welcome to la la land accounting and shady jacking up of prices on treatments post treatment. I have been with them for more than 3 years and an year into it doctor suggested I get 4 periodontal cleaning per year( $134 per procedure ,2 out of pocket and 2 paid of insurance at 80% per year) and did not even want to use/trade the 2 complementary regular cleanings that my insurance allowed. This went for couple of years. I felt it was for my own good On 8/18/2020 , I had to rush to doctor as my front tooth broke middle of night(it will be a whole different review why I lost a front teeth in-spite of meeting doctor 4 times a year). I was asked to prepay 138$ and said there will be refund once insurance pays. They being in-network the max allowed for such procedure is 98$ yet they still charged me 138$. After insurance paid 98$, they gave only 98$ to me in credit as seen ledger (circled in rectangle) in-spite of patient responsibility being 0 for this treatment per insurance and the front desk and doctor just says numbers add up. Trick to be deceive the unsuspecting people who don't go through balances properly. They didn't stop there. They called me on 9/2/2020 to advance my next scheduled periodontal cleaning from 9/21/2020 (which insurance later told would have been covered at 80 percent as it was outside yearly off as my first covered treatment in year was on 9/10/2019) to 9/3/2020 ( which made me pay full 134$ out of pocket as it it is within 5 days of of cutoff). I didn't notice it and went for treatment and paid full 134$ out of my pocket on that day When I asked for final settlement, they showed a ledger where jacked up the price of 9/3/2020 to 198$ (come on!!) and said it is insurance fault . I did point out I paid full 134$ as this treatment was not going to covered by insurance per them . Had to get insurance involved and insurance said they will give one off exception and cover at 80% like usual as the treatment missed cutoff by just 4 or 5 days and the charge for treatment cannot be more than 134$. They take at least 2 to 3 weeks to process the checks from insurance, but they will be very prompt the next day if insurance doesn't cover something. Just keep you running in circles with refunds Tips on how to work with them if you stuck with them: 1. Never let them make you pay using personal card/cash/checks when you have to visit them for something out of the normal visits. Always insist let the insurance pay out and then see what the patient responsibility is and pay only that (Coverage 101 right there) . Unfortunately they will very pushy and make you pay upfront a lot rather than in network negotiated rate. 2. Don't let them change dates of regular cleaning. In this case they did so that it is within insurance cutoff date and they jacked up price 2 weeks after treatment. 3. When they try to push for additional periodontal cleaning, ask them to work with insurance first to see if they can do in lieu of complementary regular cleaning. I ended up not using regular complementary cleaning that insurance covers in full at all in last 2 years. I thought it was the front desk patient coordinator who didn't know how to do her job, but after email exchange with Doctor , it is clear they are in together. I am hoping they will clear both of the dues in next 2 weeks. But already it has been a long, tiring and a lot waste of time dealing with them

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10 months ago

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6 years ago

I have been going to Digital Dental for three years now. My experiences have always been positive, with hygienists and Dr. Tabar.

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9 years ago

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Review Highlights - Digital Dental Practice

Maryam Tabar - and it was actually positive experience.

Mentioned in 5 reviews

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Mission Dental Group SF - Dr. Rosa Marie Ordonez

Mission Dental Group SF

4.7(142 reviews)
2.5 miMission
Available by appointment
Emergency services

Dr. Ordoñez is a light in the darkness…read more I've been seeing her for three years this month. As a woman with some complicated dental history, having a female dentist I trust has made a real difference. Where other dentists can make patients feel judged, Dr. O and her team create a space where you feel supported, not shamed. She's kind, warm, and has built a wonderful team around her (shoutout to Randy, Shar, and everyone else who's been so welcoming over the years!!!). She goes above and beyond to make sure I'm comfortable and genuinely NEVER in pain, which, if you've had rough dental experiences before, you know is HUGE. I trust her and her practice enough that I've now referred my wife to her too! If you're looking for a dentist who takes the time to make you feel safe and cared for, I can't recommend Dr. O and her team enough.

I went to Mission Dental Group for a lower premolar filling on Feb 10, 2026 with Dr. Rosa Marie…read moreOrdonez. The visit was because a prior filling had come out while flossing. As a concerned patient, I asked for basic guidance on proper flossing technique so I could avoid this happening again. Dr. Ordonez refused and said that kind of education is "usually for cleanings" and that I should schedule one instead. That felt dismissive given it was directly related to why I was there. During the procedure, an instrument contacted my upper tooth and Dr. Ordonez said "sorry" at the time. That evening, after the numbness wore off, my wife noticed a chip on that upper tooth that wasn't there before. The next morning (Feb 11) I called the office to report it. The practice manager/front desk (Randy) was dismissive and said, "we don't know when we can get you in," and suggested 2 PM. I explained 1 PM was the only time I could make due to work. He said "maybe we can get you in" and wouldn't confirm until I called back again and pushed for it. Before being seen, I told the front desk I was uncomfortable returning to Dr. Ordonez and asked to see a different dentist. That request was refused. During the Feb 11 visit, Dr. Ordonez was defensive and denied responsibility. When I said her instrument hit my tooth the day before and she had said "sorry," she said she didn't remember and would need to "check her notes." I was also told the notes weren't even completed yet, which didn't inspire confidence. When I asked if the edge could be polished, she said she didn't want to because I would "just come back and complain that it's too short." She also said words to the effect of, "I can't help it if you don't take good care of your teeth," which felt like blaming me rather than addressing what happened. The tone was dismissive and confrontational. A small composite repair was placed, but the way this was handled--from the front desk to the dentist--was not professional or patient-centered. I escalated this to the owner, Dr. Growney, and his response was to defend the office and minimize what happened rather than address the conduct, the refusal to let me see another dentist, or the dismissive communication. The overall message was essentially: "We did nothing wrong," which felt like enabling this behavior instead of holding anyone accountable. Mistakes can happen. How you handle them matters. In this case, the defensiveness, refusal to accommodate, and dismissive responses from the dentist, the front desk, and the owner were the real problem. Based on this experience, I would not recommend this practice.

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Mission Dental Group SF
Mission Dental Group SF - Meet our Practice Manager Randy!

Meet our Practice Manager Randy!

Mission Dental Group SF - Meet our Hygienist Monica

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Meet our Hygienist Monica

Robert Soto, DDS - Natural looking porcelain veneers with no shaving!

Robert Soto, DDS

4.8(121 reviews)
0.5 miUnion Square

Back in 2021, I had chipped my front tooth while eating and decided to finally get it fixed prior…read moreto my wedding! I reached out to Robert Soto (I believe 2-3 months before my wedding) and he was so quick to get back to me with an estimate, and even more impressive, a full video describing the procedure and my specific smile! I was instantly sold and the team worked hard to schedule the consultation and other appointments to get the veneers ready in time for my wedding! The office was also so clean and I loved the iPad set up to watch shows during the procedures with comfy headphones - such a nice addition! The whole process felt so organized and seamless, Dr. Soto made me feel instantly at ease, and I ended up getting the top front four teeth done to also correct for some spacing that I've been self conscious about since middle school! The results were beyond perfect and I'm so so happy - my only regret is not doing them sooner! 100/10 would recommend!!

Received a call back from Susan(?) as to whether or not Dr. Soto is accepting new clients. Had left…read morethe details in my voice message to them as well as in response to (what I consider to be) the invasive text message I received from them after leaving voicemail. Nevertheless, she asked me why I was calling. You don't review your messages before calling someone back? On top of this, she was rude, short, unfriendly, and uncooperative. She told me Soto is only doing cosmetic and no general dentistry now. Told her I need 4-6 implant crowns. She said he's only doing veneers and full smile makeovers. Are crowns not cosmetic? I don't know how these people get hired with such abysmal people skills. In any event, I won't ever know if his work is any good or not, only that this office staff was a huge turn-off. Train your employees properly, people. They are a reflection of you and your business.

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Robert Soto, DDS - One of our favorite veneer makeover patients!

One of our favorite veneer makeover patients!

Robert Soto, DDS - No shaving veneers and a single front tooth implant.

No shaving veneers and a single front tooth implant.

Robert Soto, DDS

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All Smiles Dental

All Smiles Dental

4.8(668 reviews)
5.0 miWest Portal
Emergency services
Walk-ins welcome

Dr. Ho and his entire team are hands down the best dental practice I have ever experienced. I've…read morebeen coming here for years, and I cannot recommend them highly enough. I originally found Dr. Ho after a nightmare experience at other dental clinics trying to get a routine cavity filled. I had gone to several different dentists who repeatedly hit a nerve during the procedure, causing acute, agonizing pain. I was incredibly anxious, but when I finally switched to Dr. Ho, he and his team took care of the problem cavity with absolutely zero pain. I've been a loyal patient ever since. Their care and responsiveness are truly unbelievable. On a holiday weekend, an old filling (done by a completely different dentist) fell out. I texted Dr. Ho a picture of the tooth, and he responded within mere minutes. In less than an hour from sending that text, I was sitting in his chair getting it fixed. Dr. Ho and his staff are super prompt, deeply care about their patients' comfort, and consistently deliver top-tier care. If you are looking for an amazing, trustworthy dentist, this is the place. If you're thinking about switching dentists, look no further. Cannot recommend them highly enough!

Got a root canal and crown done here, after being recommended by a dentist friend. They did…read moreabsolutely amazing work. zero pain on any of the procedures, fully explained wvery step of the process, didn't try to nickel and dime me on anything. I got one quote and that covered everything. Price was much cheaper than I had been quoted elsewhere. Tooth pain free for first time in months. can't recommend them enough.

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All Smiles Dental
All Smiles Dental - Newly Remodeled Office

Newly Remodeled Office

All Smiles Dental

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Digital Dental Practice - cosmeticdentists - Updated July 2026

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