Had to replace a sunroof, the guys there knew exactly where the car was. The part was in excellent…read morecondition and reasonably priced. A lot of the cars had parts in good condition. I would recommend this yard.

We had a great experience at this salvage yard!!! Kiki the manager was so helpful and welcoming we…read moredidn't find the part but he ordered it for half the price of his competition. So if u need a salvage part this is the place thanks again Kiki. Geno & Lety

I came into O'Reilly's today and I'm glad I did. Impressed!…read moreThe employee that helped me went out of his way for me. He ran out to my car to help me match an item I needed. He was friendly and didn't have an attitude. I don't come in often, but I recall the last time I came something similar happened

A big thank you to Ismael! I needed some license plate screws and wasn't sure which ones to use…read more Ismael found the correct ones and helped install it. They were kind of busy. But he still took time to install one screw..very much appreciated!

I had to replace a bulb in my headlight and after I purchased it the front receptionist ask me…read morewould you like for us Autozone, to install it for you? I said yes. Without a service charge the 2 of them started to replace the light themselves. It wasn't easy either to reach for the light to change it. It took them 35:00 minutes to do the job. I was so pleased , my husband was surprised when I got home!

This store definitely makes you feel welcome and so far the staff I've dealt with is always willing…read moreto help. There is a gentleman that works there named Gus and he is very helpful. I was in the Santa Maria store a week or so ago and probably will never go back to that store.

I went to Jaeckels Automotive after my daughter getting some outlandish diagnosis from a…read moredealership. They said brakes were dangerously in need of replacement and catalytic converter was 'trending down' and would need replacement. Jaeckels inspected the vehicle and reported that the brakes had at 20k before they even needed to be looked at and, as I suspected, the catalytic converter was fine and you can't test them to rate as trending down. I appreciated the honesty and the integrity to give the facts when we would have been accepting of brake jobs and been unaware they were not needed now. The dealership put my daughter in a state of fear because they said the brakes were so bad they were unsafe. She even postponed a trip until we could get them taken care of. Jaeckels has earned my future business and my respect for their business practice. I recommend Jaeckels without hesitation.

I have been going here since import auto shut down. This is…read morethe most honest and straight forward automotive repair shop one could ask for.

I stopped in a couple of weeks ago, my car desperately needed oil and I was late for a meeting with…read morea client. Jessie took care of me, got me the oil I needed, and even filled it up for me so I didn't have to get dirty in my business attire. Great service. Thank you!.

Poor customer service. Not open during store hours. It is not a good sign when you ignore someone…read moreat your front door. Perhaps some retraining and a watch is in order!!!!!

Purchased a NAPA locking gas cap for my Nissan, was told it was guaranteed to fit. However, it was…read moreleaking and caused my check engine light to come on. Put my original fuel cap back on and more check engine light. Quality of the part was garbage since it caused an EVAP leak, and was hard to turn the key lock. Warranty was okay since they offered to replace the cap, but I had to pressure them for this. Fitment guarantee was worthless since the part does not fit my Nissan properly.

Sadly ... .. I have bought many items thru the years from Napa auto parts. Multiple towns in…read moremultiple states. Recent purchase online w a pick up at store resulted in my need to return item. Sadly they denied the return with statement of not stocking product despite fact that part was easily available. Anyway, manager was not considerate to those facts. I recommend going to any other store for your auto parts other than the Santa Maria Napa store.... I will also remember this as I have choices in any other towns or states with decisions to not use Napa Auto too....

For more than twenty years we have purchased all of our paint and body work supplies from Custom…read moreColors. Not once were they "out of stock" for any needed items. A small friendly business feel that has a big business inventory at all times. Their paint matching services are excellent. The staff knows the auto painting business from their own experience in the field. Good, sound advice from people who have been in the body shop business themselves.

Alan Tuck was fantastic. Actually everyone there is wonderful. Alan took an almost impossible…read morepaint color (new color with additional coats), and convinced a paint company to develop a new formula since it was not yet available. We are so impressed with the service and patience and kindness. Plus a great sense of humor. We had used their service many years ago so I know they are consistently great. Highly recommend.

I've been coming to this parts store for years, there are other parts store near me but I like…read morecoming here. The Associates are knowledgeable, answer my questions, friendly and quick. Today a young lady assisted me in finding the part and I was out the door happy, especially when my device was fixed. I just feel this is the better Auto store in Santa Maria.

Monica was very helpful finding the part I needed! I couldn't find anything online for the specific…read morething I needed for my car. She found it easily which helped me get my car running again.

What's with these bad reviews? Came by to replace some tires and perform and oil service for an…read moreold pickup truck. I didn't even know there was an auto service department as I rarely shop at Walmart and the service center is tucked away on the side of the main store. Purchased the tires online and booked an installation appointment and oil seevice appointment online too. Pricing was very reasonable. Process was easy. Tires were delayed and efficient messaging was received. I rescheduled the service to coincide with delivery date. Came in today and I was warmly greeted. Person checked for my appointments and I was set to go. I received messaging about the status of my car. I shopped next door and came back and waited in their waiting room. I received a message that my car was ready and went to the cashier. The cashier took my payment and I was good to go. The whole transaction was perfect for me. I will definitely be back.

Went in there yesterday for an oil change. Oh Boy!…read more I used to take my car in for that years ago, but then after one visit when checking my car's oil level a couple of weeks later it didn't even register on the dipstick. I immediately drained the oil because I wasn't sure if they even put oil in it. The oil that I drained was low and very dirty which made me wonder if I was right, and they hadn't changed the oil at all. Either that or they didn't put enough oil. And they may have only used Conventional Oil (the reason it was so dirty?). My car requires Synthetic, and it NEVER gets that dirty. Ever. Stopped going there after that. UNTIL today. I saw that the price for an oil change was lower than the other place I'd been going, so I thought I'd give them another try. I took in my own Toyota OEM oil filter, and they agreed to use it instead of their Super Tech filter, or whatever cheap oil filter they use. I watched the above ground tech open the box with my filter in it and saw him grab the little plastic bag with the O-Rings and hand it to the tech who was under the vehicle. BUT I never saw him hand him the filter. Then I saw him set the filter box on his station in front of the computer. I wondered why he didn't simply throw the box in the trash or the recycling can. When they were done with my car, he went to his computer to enter the info and finalize the job, and I could clearly see the box was still there. It was there the entire time they were working on my car. I watched closely as he went to his computer, but he was blocking my view of the filter when he was standing at his workstation. Then when he stepped away, and I didn't see the box and didn't see what he did with it. When I left through the service bay, I looked inside the trash bin next to where my car was serviced. NO TOYOTA FILTER BOX! There was a Fram filter box from a previous job, so they must throw the empty filter boxes in there, but what did he do with my OEM Filter that I paid good money for? The old Switcheroo, eh?... What a RIPOFF!!! Let this be a warning to others. Oh, and they charged me for 4.6 quarts of oil, which is what my car takes, but they shorted me a half court of oil... I know because I checked it shortly after I got home. Well apparently, you get what you pay for...

I had an incredible experience at Honda Santa Maria, purchasing two Honda Accord leases just three…read moreweeks apart! Our sales consultant, Rico, was absolutely superb. He was incredibly patient, took the time to truly understand exactly what I was looking for, and worked tirelessly with his team to make it happen successfully. I highly recommend Honda Santa Maria to anyone looking for excellent customer service and a seamless car-buying process. I will definitely be returning in the near future. Thank you all for everything you do! -- Beto & Tyra

Car salesman have always had the slimy reputation but I feel that extends to the service dept. Oil…read morechange, air filter replaced and tires rotated = $300! Took to my usual mechanic who did the same for $125. I called another mechanic who quoted me $130-150. Greedy?