1. Diesel Injection Systems

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Santa Maria, CA

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Diesel Injection Systems

5.0 (7 reviews)
Open • 8:00 am - 5:00 pm

Services - Diesel Injection Systems

Routine automotive maintenance

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Big Brand Tire & Service - Store front...

Big Brand Tire & Service

(454 reviews)

Midco

We had an excellent experience on Sunday afternoon at Big Brand Tire, thanks for Francisco going…read morethe extra mile for us. A big nail found its way into our brand new tire while we were on a long journey. Although Francisco did not have my tire in stock, he drove nearby to get it and provided exceptional and professional service throughout. Andrew was able to put on the new tire and did a great job. It's hard to find trustworthy, hard working and good people--Francisco deserves an A+. I highly recommend Big Brand Tire in Santa Maria.

I called two days in advance to schedule an appointment to have the tires on my 2015 Suburban…read morerotated. I purchased the tires from your store and was told that tire rotations were included as a free service. I showed up on time for my appointment, only to be told that I did not have an appointment scheduled. They offered to try to squeeze me in, but then told me they would not perform the free rotation because there was some wear on my front tires. I was also told that when I originally purchased the tires, I had declined an alignment. I want to clarify that I did decline the alignment, but only because I had already been sitting there for well over two hours when I purchased the tires and simply could not wait any longer. This was not because I did not want the service. Unfortunately, this is not the first time I have experienced this type of treatment, particularly when it comes to services that are supposed to be free under the tire warranty. I have repeatedly watched other customers who arrived after me get taken care of while I continued waiting. I have been a customer here for years, and my family members have also purchased tires from your store. However, after this experience, I will no longer be returning. I purchased these tires with the understanding that they came with certain warranty services, including free rotations. Being told that the store would not provide that service--especially after I had called ahead and arrived for what I believed was a scheduled appointment--is extremely disappointing and unacceptable. I hope management will review what happened and address how these warranty services and appointments are being handled. Longtime customers should not have to repeatedly deal with these kinds of issues.

Diesel Injection Systems - autorepair - Updated October 2026

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