I bought my used car in 2006. The year of the car is 2003. The Souza's…read more Have taken care of my PT CRUISER since I Bought it. Their business is a husband and wife operation. They are kind and caring making sure all jobs are done correctly and everything is explained to the Customer. If something extra needs Work they always explain what it needs and the cost. Because of the care my car has received from the Souza's it is a car in excellent shape mechanically and also the interior still looks really good too! I don't know what the value would be from a dealership. I feel it is worth more than book value.

Do not go to jiffy lube or dealership if you're not using a local auto service like Souza…read moreperformance you are probably paying too much and not getting the services you are paying for. I have lived on central coast for 40 years and Sousa performance is by far the best auto repair/auto service in the region. Well worth the trip to Oceano

I've been talking my BMW for a smog for many years now,i trust him, and he is honest!.read more

Very kind, thoughtful, and efficient married couple runs the shop. I believe some of the children…read morealso work with them. What matters is that work is done very well, and quickly. Sometimes I simply drive in to say hello because it feels good to see them. I highly recommend this shop for people who own older automobiles. Mine is 24 years old and runs beautifully thanks to Jose and his staff. My car is a 6-speed manual, and it feels so good to be able to talk on that level with Jose. Bring your car to Meraz for tender loving care and quality work.

Eric and Ben always exceed my expectations. They provide excellent, honest service at an reasonable…read moreprice. I have taken my 2011 and 2001 Mercedes SUV to them for a few years now. Recently, Eric spent a great deal of time dealing with some challenges I was having with my 2001. I was very impressed with his willingness to take great care...as I have had this car for many years and their is sentimental value. The grand total also blew my mind, very reasonable for the amount of work done. Arroyo Grande is lucky to have them. I greatly appreciate their work ethic and standards.

2nd experience with Bavarian Auto Haus; quick turn around & fixed the issue. Very efficient & easy…read moreto work with. Would recommend.

I've taken all my VWs to Ryan for various gremlins that pop up and have been very happy with the…read moreservice and the cost. I've brought my 59 bus to Ryan for several issues and he solved all but one. The one he couldn't solve he gave me options on possible solutions. Essentially he gave me information I didn't have before. The value I think anyone receives from taking their vehicle to a mechanic isn't just the repair but learning about what might be wrong. Ryan has been straight up and honest with me each time I've been there. I took my piece of crap 79 camper bus to him... I towed it over after buying it out of a field for cheap. He took time out of his busy day to look at the motor and gave me s bunch of points about it, things to be aware of, etc. oh.... And he didn't charge me for that. I think Ryan understands how cheap VW people are and does what he can to help everyone out within limits of keeping an auto repair business profitable. All my aircooled VWs are very happy, and should I have an issue with any of them that requires a shop to fix.... I won't hesitate to reach out to Ryan for his help.

Ryan's the best in town! If you need help with VW,Audi, mercedes. Most definitely stop by!read more

I have mixed, but mostly positive, opinions of this business. The staff seemed friendly, and I…read moreappreciate that they took the time to provide a thorough diagnosis of my vehicle. They confirmed that my spark plugs and wires were heavily worn by swapping the spark plug from cylinder 4 to cylinder 6, where the misfire followed the plug. That gave me confidence that the spark plug was the source of the issue. That being said, there were a few aspects of the experience that I think prospective customers should know about. First, the diagnostic fee was $180, which I felt was on the expensive side. I came in already suspecting that the issue involved the spark plugs and wires, so I wasn't expecting such an extensive diagnostic process. After discussing the repair with other mechanics, I also learned that removing and reinstalling older spark plugs can carry some risk on higher-mileage engines because aged plugs can seize or break during removal. Nothing went wrong in my case, but I would have appreciated that potential risk being explained before the diagnostic procedure was performed. Better communication would have gone a long way. I was also told, "I don't want to scare you into not driving this vehicle," while being encouraged to complete the repairs there. If there was a genuine safety concern, I appreciate hearing it, but I would have preferred a more practical conversation focused on the condition of the vehicle and my options rather than feeling pressure to make an immediate repair decision. Additionally, when I asked whether there were ways to reduce the cost, I was told the fuel system service could be postponed and completed later. That made me wish the recommendations had been presented from the beginning with a clearer distinction between what was necessary to address the misfire and what could reasonably be deferred as preventative maintenance. Ultimately, I chose to have the repairs completed elsewhere because I was able to supply my own parts and save money overall. Although Rick's labor estimate was higher ($468 compared to $200 elsewhere), the total repair cost ended up being lower because the other shop allowed me to provide my own parts. I don't believe this is a bad shop, and I think it's a friendly, family-owned business that performs thorough diagnostics. I'm simply encouraging customers to ask questions, understand the diagnostic costs and repair recommendations, and make the decision that best fits their own situation.

Not okay... They charged me a diagnostic fee and told me I…read moreneeded to order a part and pay a lot for labor... so in total it would cost $1130... I called another shop and they said they could do the job for $600 out the door. I had my car towed to the shop to find out the only problem was a dead battery. The new shop charged me $200 and I was on my way with my car still running perfectly a week later. I am so glad I went elsewhere.

We were on a road trip to Santa Barbara and our check engine light went on while on the freeway,…read morewhole car shaking. We pulled off and Tom's Auto Service was the closet shop to pull in. For us, it was a stressful situation as we were traveling with a difficult toddler. They came out and got us in and diagnosed in less than an hour. They recommended a great coffee shop where we could wait, and one of the guys worked through his lunch to get us back on the road. All the guys were kind, honest, and the work was fairly price and completed in less than three hours. Highly recommend them whether you are local or passing through and a problem arises unexpectedly. We are incredibly thankful to them and for such a great experience.

Great prices very happy with the work and attention to details. I had a smog done and had a great…read moreexperience with the shop

Drove all the way from Santa Maria b/c of their 4.9 stars &152 reviews on Yelp! After faithfully…read moregiving my business to a local dealership for years, being charged for things I didn't need & poor craftmanship - I took the leap & researched independent car repair companies. Greatly appreciated Brian and Christopher for getting me an early appointment which allowed me to drive safely to San Diego for my dad's VA Doctor's appointments. They were kind, personable, honest, efficient, and reasonable. I'll be back! Mil gracias.

If I could rate them a million stars I would!! I don't think I've ever felt more taken care of at a…read moremechanic than here! They worked with my busy schedule, were extremely communicative and went above and beyond to take care of me and my car. Very fair pricing and absolutely fantastic customer service. They are extremely kind and considerate people who really care about their customers. Overall it was a highly pleasant experience and I'll come back forever!

Went to take in my 2011 Kia Soul for what sounded like engine knocking. There was a recall for this…read morevery reason the mechanic said, but I was over the mileage amount. Now it was up to me to have them do an inspection /evaluation which would let them know the source of the problem. After the inspection /evaluation we high was $145-well worth it but the way-the source of the problem was determined as the timing belt which was worn and needed replacement several thousand miles ago. One issue found and in finding it they also found that the AC belt was badly worn and needed replacing. They replaced the AC belt and changed my engine oil and filter as requested and I was on my way. But not before meeting the entire family. It was great to get to know them and look forward to my next visit. Then they will change out the timing belt-which they had to special order by the way-and my Kia Soul will be like new again. It was recommended that I go to Rojas Auto Mechanic by someone I met recently, because they were supposed to be up front and trustworthy. I now second that emotion.

Life savers!!! We ran into major engine issues on a road trip. We called them and showed up 20…read moreminutes later. Keep in mind this was 30 minutes before they were set to close. Had our problems diagnosed and fixed in no time for a more than fair price. Great hospitality as well with friendly staff, free drinks, and a nice bathroom. Cant thank these guys enough. Saved our day!!