Wow wow wow what an amazing experience buying and trading in a vehicle to this wonderful dealership when my dad and I 1st came here we took my car and got Appraisal rate and ordered a new truck that was coming That was coming and in the meantime Carlos "JC" Ciranda Was awesome he kept me updated I and was so impressed with his kindness and his expertise and his patient What I was also impressed with was the sales manager he was so kind to talk to and nice and gave me great tips and very knowledgeable and when I liked about it was he kept me up-to-date and he even got the truck to me 4 days early then though original due date which was Thank you Diego Ciranda  You rock When I was really impressed about to was the finance department was able to get me a great loan and a great a price than I can afford and Edgar the finance guy was so nice really respectful very friendly and made me laugh thank you Edgar Dominguez  Just top notch for this dealership this guys are nothing but friendly kind respectful people they treat you with respect they treat you like family O sure glad I picked this dealership read more

I was in the process of buying a used truck from this dealership. We had agreed on price. They asked that I fill out their credit application to get preapproval to make the process quicker once I got to the dealership that is 5 hours away. On 3/5/26 I was told that I was approved, I was even told to start making my plans and what time I would be there on Sunday. I made plans around that and was under the impression that the vehicle was essentially reserved for me. Alex was going to call me today 3/6/26 to go over the approval but then proceeds to inform me that the truck has been sold. So now I get to walk away with nothing but an inquiry on not only my credit report but my wife's as well. This felt very unprofessional and like a complete waste of my time. If a customer is approved and told a vehicle will be ready for pickup, the dealership should honor that. I would have appreciated basic courtesy and transparency in being told they would not hold the vehicle whether approved or not. Overall, this experience left a bad impression, and I would be hesitant to trust this dealership again. read more

I feel so bad for anyone that has to deal with this shop. The world's worst customer service. Got my truck back 3 months after it broke down. Stowasser could not do much to diagnose the problem beyond replacing the 12 volt repeatedly. It took GMC corporate handholding them on how to swap a traction battery. They made it abundantly clear they don't want to work on EV's at this MAGA operation. STAY. AWAY. When I got my truck back, not only was the software not updated to the latest release which I was assured would be done by Jose, but they returned my truck in non operation condition as one of the daytime running lights had failed. Truck was returned unwashed without everything put back together. Stowasser failed to provide me any documentation on the repairs conducted. If you break down and are forced to go to this shop, Use GMC's reunite program to have your vehicle towed back to a dealer that actually knows how to fix a GMC product in a timely manner. Bring your EV here if you want to lemon it because it will take them longer than 30 days to figure out what's wrong. read more

I really wish I had read the reviews before I bought my vehicle. I asked for all of the paperwork I had signed. I asked 2 people. I was told I didn't need them. I finally got a copy of what I bought. It seems I paid for a tow package that wasn't actually on the truck. I had been telling people how easy it is to do business with them. I will have a different tale to tell read more

We just came in because we had trouble with a blinker light. The service was kind, friendly and fast. We met with the service technician, Joey. He was so helpful and friendly ! Amazing service ! read more

Bad experience with parts department with a gentleman name Gio . I believe that is how you spell his name. He originally order the wrong part for my truck. You guys need to improve in your parts department. read more

I purchased a 2021 GMC Acadia Denali from Stowasser recently. Started online with Angel and Alex. They were excellent at communicating the vehicle details and numbers with me in a swift and professional manner. On the day of delivery they reminded me of my appointment time and kindly accommodated me when I needed to move it up one hour. As I arrived at the Dealership my Denali was right up front, detailed sparkling clean and ready to go. Alex introduced me to Dave in the office to complete the necessary paperwork. Dave is very professional explaining everything in detail to help you to make good decisions without pressure. Alex walked me out to my new car, affixed the temp registration to the windshield, and handed me the keys. I can see why Stowasser gets such great ratings. They have a culture of great Customer Service that shows in every employee I came into contact with. read more

Buyer beware, we attempted to use Stowasser as a host for our GMC repurchase. We spent hours deciding on which truck to purchase. Our salesman was fairly new. However,the manager assured us he would over see the transaction. We after multiple emails ,text messages, and phone calls. Stowasser was unwilling to hold my truck while waiting for approval from General Motors. Stowasser called me on Saturday to ask if I heard anything from GM. I asked that they wait until Monday for GM answer. They were unwilling to wait due to the inventory shortage and sold my truck to someone else. Don't waste your time with these guys. I wasted a week. While I could have been working at a dealership that appreciated locals keeping the business local. read more

I went to their lot and feel like it's just a waste of time. I had to go out of town and saved over $6k!! Their car lot is very full of cars because their prices are too high. Wish I could of kept my business local. read more

Stowasser Buick GMC - Look at the price? They are the most expensive dealership! Instead of getting a deal they raise their prices. - Auto Repair Near Me - Santa Maria, California

I had a negative experience with one of the managers, Alex. I felt pressured into buying a car I was not sure of. He was rushing the process, being unprofessional and very rude. I ended up leaving with no car due to this horrible experience. Avoid alex if possible !!!! read more

Took my company car to the Stowasser service dept...great experience. Night and day from the one in San Luis Obispo. Not only did they quickly diagnose the problem and fixed it, but everyone I spoke to was friendly, professional and most importantly HONEST! Will only use them for my GMC service needs from now on. Thank you! read more

Extremely dissatisfied with service provided by Stowasser. My husband and I inquired about purchasing a vehicle from salesman Juan Carlos based on an online inquiry. We provided our information a day before meeting to ensure a smooth process. My husband was in communication with the salesman throughout the next morning and notified him of expected arrival time. However, 20 minutes before arriving to pick up our vehicle, Juan Carlos sold it from under us without notice. We drove 30 minutes into Santa Maria to drive home very disappointed. read more

How pathetic Mr Stowasser for you to throw one of your techs,under the bus new or not. And,Im sure,if the tech was that New, he or she has a supervisor. Who was with the tech when this info was passed on to me in Feb 2019. For you, to make note of the fact, I was not charged for the inspection done on March 4th 2019. An inspection was done on Feb 13th 2019, when i brought the car into your dept. For oil change and tire rotation. At the cost of $73.51. At which time,I was told, that due to their inspection to call and make an appointment To have the front engine seal replaced and that it was under warranty. I made this appt. And explained what the appt. Was for. Was told it would be a 2-3 day job. Why,Mr Stowasser would you have any reason to charge me? Then for you service manager Ruiz Rob, to debate your Companys issues on social media representing you, Was very rude and unprofessional. I was contacted privatley by a GM service manager who read my story and understood my concerns. He was professional e ough not to do it on social mefia. His dealship, has offered at No Charge,to put a dye in the engine, and have me drive it for a few weeks. Then they will put it under a uv light to check for leaks, at No Charge. I will then have the peace of mind regarding my $35,000 investment. A very simple solution for this issue, that your Service Dept. Manager should have been able to handled. Especially,since I was test driving a New Canyon when this inspection was taking place. I will upday my social media pages with the name of this GM dealership who has graciously offered their assistance. With the outcome. Peace of mind is all I was looking for. You on the other hand made yourself look worse with your reply. read more

My family & I went into Stowasser Buick GMC to purchase a 2020 Tahoe and our experience was amazing. Our salesman Josh Chavez was nothing short of awesome in the process. He was very kind, understanding and funny! Overall, it was a very smooth and comfortable experience which is rare when buying a car. 10/10! And be sure to ask for Josh! read more

J.c. was the best salesman I've ever had the chance to work with. He was hilarious and straight forward with pricing. My fiance got a super rad truck and we couldn't be any happier with the customer service. read more

Took my 2016 2500HD in for service (41k) on truck for the owners manual 45k recommended service. The shop didn't complete GMC required service, although Stowasser charged me for a complete service. I've tried this dealer over the years, hoping service would change. But after 8 years I believe they will not change because the rot must be at the top of this buisness. This place will rip you off in sales and in their service department. I've been in the area for awhile now and everyone I know has had bad service with these guys. I think the only people giving them good reviews are family/friends of employees. Complete unethical dealer. Don't waste your time with Stowasser. read more

I purchased a 2020 Jeep wrangler yesterday, and the service here was amazing! Alex & Ivan helped me. They were both personable, very friendly, and made the process go smooth. All around it was a great experience & I would recommend anyone i know to come here if you want to buy a car!! read more

Good morning Jacob, let me start off by saying how dissatisfied I am with your sales team. My wife and i came by your lot sunday November 13th around 11:30 AM and was met by a nice sales person. We were looking for a good used second car. He showed us the Maxima 2020 and a 14 explore we drove both. We liked the maxima and said lets do it we will buy it. Great your sales man tells us as we walk inside and sit down at his cubicle he asks us for our drivers lic's and makes copies. He ask personal info etc. and leaves. Makes a second copy of lic.and comes back and says how serious our you about the car someone else wants it. I was stunned and said i thought you hear me say we will take it thats why we are sitting here. He hurries off and after about 10 minutes a another person comes back and says he is the sales Manager i think and says the car we wanted and had agreed on we could not have because some else had an appointment to buy it.I said excuse me then why was the car on the lot and the sales person allow us to drive it and make a deal? I am in sales also and if i have product promised i commit it so it will not be sold and is waiting for the customer, hence no confusion. I find it hard to beleave all of the above. If that car was pre sold or promised why was it on the lot? and why did your sales man tell us we could buy it..You have been in business for a while and i am sure have checks and balances to prevent this type of thing from happening. Your sales person spent quite a while telling us how great your company was and no under handed tricks. Hmmm...... so who ever the the second person was sales or finance manager was then proceed to say i understand you may be interested in a truck. What i was shocked and upset and this attempt to bait and switch us, i will never come back to you company nor will I recommend it read more

My wife and I unexpectedly had to look for a new car after ours broke down. We did a lot of research and looking at who had what cars to offer. We were helped by Alex after I made an appointment to look at a Jeep Cherokee. He was more than helpful! He took a very stressful, and from what I have been told "nightmare" into a super smooth and easy transaction. He worked with us to get what we wanted within our price range for payments. I am over the moon about our new car! read more

I am conflicted with my feelings towards Stowasser. I was super excited when I began the process of looking for my new car. Ivan reached out to me right away and I was very excited to find out they didn't have the "hidden dealer mark-up" like most of the dealerships have right now. Came in, test drove my car, loved it, moved forward buying it. This was the longest process ever. I was pre-approved through Sesloc but they "had trouble with the Sesloc system" saying their system wasn't secure so Stowasser had to stop everything until it was fixed, not a huge deal but I sat there for over an hour just waiting. Then the finance guy said it was something with the internet not a system security issue (idk whatever). I get my car and 4 hours later it dies in the middle of the freeway. 4 HOURS!!!! They were great about sending a tow truck and getting me a rental car. Turns out my alternator was bad so they replaced that and my battery at no charge (I was glad I didn't have to ask). But, it bothered me when the mechanic guy said it was possibly due to me hitting a bump...um, I'm a girl, but I'm not dumb . Finally, I go pick up my car and I ask if they can give me a dealer plate since the tags are expired. The DMV lady told me they couldn't, but I wouldn't get a ticket because the sticker inside the window would let the cops know I just bought the vehicle. Well, that would be the case if I had a sticker!!! My sales guy NEVER the dmv sticker inside my window! So, I was driving around on expired tags...seriously, I can't make this stuff up!! And the icing on the cake, they never even filled up my gas tank (I know that's not mandatory, but it's absolutely an extra perk when you first buy a car)!! read more

As you can probably see from recent reviews my husband explained the situation with our experience at this dealership and service department. An update on the situation- I took my vehicle to another dealership service department, had the check engine light diagnostic done, they found the problem and fixed it all under warranty no questions asked. Would have been so easy to keep my business here with Stowasser, but egos got in the way and now they have lost a customer and have gained that customer's bad word of mouth. The only positive experience I had at stowasser was dealing with my sales man, Chris, who has now left the company. He was a real stand up guy. read more

Friday I purchased a used vehicle for my company at Stowasser Buick GMC. I worked with sales associate Jonathan. He made the experience easy and pleasant from start to finish. He answered all my questions quickly and even realized it was much easier for me to email with my busy schedule so was able to accommodate me and answer via emails. The price was right and the car is exactly what I needed! Thank you Stowasser and Jonathan! I am a very happy customer and will recommend you highly. read more

We are returning customers. We always are treated so well. Plus the service department is always great. Thanks Job and Carlos for helping us out today! read more

Want to thank Mike and Chris for helping us out on buying a new truck and SUV they were polite friendly thoughtful and helped us to purchase both vehicles in one night I would recommend buying your GMC vehicles here this place has no hackling or back-and-forth pricing they are straight up honest people I will be a customer of this place for a long time thanks to the owner for having great people working for him and his business thanks again. Wanted to update that we love this place so much that I went back and bought a Nother GMC 3500 from Mike I want to thank him one more time for making us feel special and taking care of us and had both vehicles serviced they still are five stars kevin & Sunday. R read more

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Great experience through and through! My family and I walked onto the lot to look at a new family SUV. We were greeted with a smile and a handshake by the salesman, Jonathan. We were allowed to look freely and not hassled or pressured in anyway. We found the car we all liked and talked numbers. Again no pressure or hassle. Overall, a very good experience and I will definitely recommend to friends and family read more

Took my truck to get my transmission checked out because it was running hot. I didnt expect them to put 76 miles on it and leave it with the low fuel level on it when I picked it up. 76 miles seems excessive. I thought they were only going to check the fluids and scan my truck. If you're going to put that many miles on a vehicle and waste a 1/4 tank of gas, at least give me a courtesy call and ask before you do it. In the end the only answer I got was that a skid plate was causing my transmission to run too hot. They also put my skid plate back on the wrong way. If you're going to take things apart, at least put them back on the right way. I'd rather do it myself than have whichever mechanic redo it. I used to like this place cause they were courteous but things change. read more

No very happy with the dealer ship . Was so excited that I forgot to tell them to fill her up being a new car to me. Called the next day and was told they only do that with new cars . I bet if I would have asked before signing the contract this wouldn't have happened. What do I need to buy oil to. Lol read more

Shoutout to jc and sales team . Great custumer service and easy finance shoutout to Diego and the finance department and Job Diaz.

Dear Elias , I find it interesting that you say that you say you "are committed to exceeding the expectations of our customers" because I was not satisfied at all. Not only did you not listen to what I wanted (non American made and of lesser or equal value than my current car) you made it apparent to hit on me. Your service was so unprofessional and inappropriate I will never be returning to your dealership. You even continued to make me uncomfortable after I made it clear that I was gay and not interested in boys. That conversation should have never been brought up in the first place. I am so upset with what went on yesterday. You would have never treated me that way if I had brought my dad or a guy friend and I think that's disgusting that you thought you could sexualize me since I came alone. Also giving me lunch money because you "felt bad" for me was way over the line especially since you thought that meant you could give me an unsolicited hug because you gave me a $20. Also texting yourself from my phone was just ridiculous and completely unprofessional. Everything you did yesterday is one of the main reason why I'm gay. Saying you have a gay friend so you're not homophobic is like saying you have a black friend so you're not racist. if your "three little girls" were ever treated by a car salesman like you treated me you would have beat his ass up. If you treated me this way I'm sure I'm not the first woman you have disrespected in your work place and personal life but hopefully I'm the last. read more

What can I say, nothing but good cause my momma told me if I have nothing good to say, dont say it. Lol Well my wife's GMC Terrain had a check engine light come on, she called and made an appointment to take it in. Talked to Mike Shuffield. Next day check engine light off, so I call and talk to Mike. What can we do? He said to bring it in anyway and we'll see if a code has been stored. Ok cool. Next day wife took car in but guess what, yes! That dreaded check engine light came back on. Within an hour or so Mike called me told me what was up, he checked recalls to see if it was part of one, and unfortunately it was not. He mentioned oil change also since it was there, here is the funny part, my wife says the last oil change we had on car Mike worked for another place. How cool is it that we get our main guy back but now at Stowasser GMC. I know I'm happy as heck. He's always treated us right and has always gone UP and Beyond and again he did not disappoint here either. Car was ready a couple hours later and my wife was on her way. Thanks for taking care of the GMC that day Mike and we are happy to see ya at Stowasser GMC. We will always follow where Mike.S.Goes. read more

Stowasser by far Great customer service ...Donald Kemp helped us from start to finish...paired us up with a great (non pushy) salesman ...found us exactly what we needed with out felling the pressure of having to purchase something we would regret a few months down the road. I will return for our next vehicle purchase! read more

I checked reviews before I chose a dealership and even though it's over an hour from Paso Robles I do not regret my decision. I received excellent attention and service from RUDY CORREA we spoke on the phone, I cancelled once then just showed up unannounced on a busy Saturday afternoon. My husband was back east and my son wanted to come so I was not taken advantage of. But Rudy spent a lot of time with me and I could see this was an honest dealership. I got a wonderful deal and a beautiful truck of my dreams. I also want to thank MICHAEL ROCHA general manager for taking care of a problem I had with the service dept. I was so pleased and I would buy another car or truck from them in a heartbeat. read more

Stowasser Buick GMC - Auto Repair Near Me - Santa Maria, California

Updated: I haven't owned this car for two year and my drivers side sun visor broke and my driver side door handle (I drive a 2014 Nissan Pathfinder) and habe to roll down my window to open the door ;( I called the dealer to maybe get it repaired for a reduced price with NO CALL BACK from anyone! Disappointed to say the least!!! read more

Mark your tires before taking your vehicle in, if you plan on them rotating them for you. Some people, like myself, don't have the means to do it myself. They will say they have done it, even put it on the receipt that it was completed. When in fact, they did NOT actually rotate your tires. Nate will have every excuse for the service guys as to why it got missed but they sure take the time to say it was completed on your receipt. The ONLY reason this has happened TWICE (and not once) is because when it happened to me initially, Nate "made up for it" by giving me a free oil change the next time. So I took it there again for a second chance. I marked my tires again juuuust in case. Well by golly, it happened AGAIN!!!! Receipt said tire rotation complete blah blah blah annnnd they were in fact NOT rotated. It's one thing to say we didn't do it Or it costs extra. Cool. But when Nate assures me they get rotated at every oil change he is LYING! Makes you question what else they lie about doing. Nate's go to when I call him out on it is "I'll let the manager know about this". yeah well Nate you said that last time. While you "let the manager know about this" I'll write a yelp review. Might get to him faster that way. Needless to say they Lost my business. Good job Nate and the rest of you lazy lying service boys read more

Went here one time because we were looking for a vehicle. Although, Jake (sales consultant) was okay at first, things kind of took a sour turn when we were greeted by the manager. When the manager found out what our budget was, he insulted us by the number we had in mind. I'll give the manager some credit when he realized that we were offended by his comments and tried to take back what he said. When we finished speaking with the manager, the sales consultant guilt tripped us into purchasing a car by telling us that selling cars is what he needs to do to feed his family. Yeah, I think it's safe to say that they won't be getting a sale from us! read more

Horrible. My entire family was on the lot for at least 20 minutes, 3 boys in tow looking at a car we had seen on line. The car was filthy and not detailed at all. Surrounding cars were dusty and not 1 person came out to greet us or answer any questions about the vehicle. When we were exiting the lot to our car a couple of sales people positioned themselves to be able to shout out to us, "well do you have any questions?" "Just 1" I replied. "Why would you put a filthy car out on the lot like that?" The answer was," we are just trying to push all of the cars for the memorial holiday weekend. No big deal , it's just a clean and detail job." My thought, 1st impressions are lasting impressions. Way to represent your product and attitude of your company. Won't ever be back and definitely never recommending. read more

Was looking to purchase a used vehicle. At a time with inventory is low all over, they had the one I was looking for. I worked with Acacia and Rudy and they were awesome! They helped me get into the vehicle I wanted with a deal that didn't break me. Thanks guys! read more

It's hard to find the words to say how well I was greeted/treaded by the fine gentlemen #Alex. It always a little nerve racking not knowing what type of salesman is going to greet you so here I am to tell you ask to speak with #Alex no haggling, straight forward and he actually went to bat for us when going to speak with his finance manager I don't know how the other dealers are but don't even take the chance I'm here to let you know ask to speak with #Alex. He's experienced professional and even threw in a couple corny jokes. He's a sure shot to get you the best deal and I drove two hours to get here and I'll do it again he was awesome! read more

Before I went to Stowasser Buick GMC, I read the reviews about this dealership and was a little leary about dealing with them, but they had a 2014 Dodge Charger SE and that was exactly the car that I wanted, so I went to their dealership anyway, but in a very defensive mood. I was greeted by Rudy Correa, who said that he was the fleet sales manager. I am partially disabled, so Rudy went out on the lot and brought the 2014 Dodge Charger SE to me to inspect. I knew that this was the car for me and I told Rudy that I would buy it, but I could not go over a certain amount for my monthly car payments because I was on a fixed income. We sat at Rudy's desk while he worked out the monthly payments on his computer. After several tries, Rudy actually got my monthly payments below my expectations and I left Stowasser driving my new car. The financing part of the transaction went quickly and smoothly, as well. Looking back, I can say that Rudy Correa was knowledgeable, friendly, patient, and non-pushy in his dealings with me. I can't believe that I am saying this, but I truly enjoyed my experience at Stowasser Buick GMC and would recommend that you ask for Rudy Correa to assist you if you are in the market for a new car. read more

The staff at Stowasser are extremely knowledgeable and helpful. Their range of selection is outstanding and we will definitely be coming back to buy a car read more