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BMW

3.5 (113 reviews)
Open 8:00 am - 7:00 pm
Updated a few days ago

Services - BMW

Check engine light

Engine oil light diagnosis

Auto general diagnosis

14 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto engine repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

BMW Auto Repair Photos

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Recommended Reviews - BMW

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Reviews With Photos

Did it myself.....and you should too!
Robbin M.

For longer than I can remember I've done business with this local BMW dealership. 5 BMWs I personally bought and 2 VW my daughter purchased, not to mention several referrals.....I will now never return here again. This has not been an overnight occurrence but rather over the past year or more the service has slowly dwindled away. Today though was the final straw. Tyler the service guy was beyond rude and degrading. Called before I came for a simple tip off on oil and was told come on in. This is something I've been able to do in the past when my oil light has come on in between oil changes. Not only here but even at other BMW dealerships when I've been out of the area. Not only do they no longer do this, but they treated me like I was an idiot for asking. I was told to buy it at the service desk and they would charge me to put it in. So flustered I went to service desk to even ask what kind to buy. After asking Tyler refused to even get up and help. It took 15 min to even figure out what to sell me. Bought the oil and took it home to do myself. PTL for google. I'm not a car person this the reason for buying a higher end car that normally comes with superior service. Needlessly say it will be the last dollar I ever give them. After looking in my manual and online it literally took 5 min. Covid has created not only laziness but a lack of customer service. By the way no shuttles anymore if you drop your car for service. Better walk home.....as they've let me do in the past as well. In fact they almost act as if it's an inconvenience to take your money. Most of the good employees are gone now. I found several up at Mercedes in SLO. They knew the meaning of taking care of a long term customer. Joe was one of their last good folks left and today unfortunately I learned he too is gone. So sad. I'll be taking my business North from now on. Hope that $13 bottle of oil was worth it to you.

This is not the car involved in the review, this is just my E36 Motorsport edition in front of marigolds is all ...
Bill L.

I first used Santa Maria BMW last year to diagnose the motor on an engine from a BMW I had bought at BMW slo. Turns out BMW slo had sold me a car with a bad motor. You can see my review at their Yelp page. Don't go there is all I can say. Santa Maria BMW was very helpful on my first visit and now that I have a new motor in the car I am using Santa Maria BMW for my maintenance needs. Santa Maria BMW's prices are much more reasonable than BMW slo and they are happy to work with me to accommodate My needs. Whether you're buying a car or getting maintenance done I would recommend BMW Santa Maria. It's safe to say that when I'm in the market again for another bimmer I will be shopping here.

Oso L.

Once again Jon Shafer does it again!!! Came up from San Diego to get now my third total car from Jon (second in just over a year), and couldn't have been more thrilled. Getting a car can be both thrilling and agonizing (the excitement of getting the car but the downside of dealing with haggling and finance). Well, Jon and his team make it as painless as possible and actually very enjoyable.

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2 years ago

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1 year ago

Have not been to the BMW service department in Santa Maria yet. Reviews look good, much better than slo service department

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Ask the Community - BMW

Review Highlights - BMW

Sheldon attached my license plates, paired my phone and programmed my garage door opener to the car.

Mentioned in 6 reviews

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Pat's Automotive - Pat wins 2011 California Automotive Technician of the Year

Pat's Automotive

(43 reviews)

The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.

Pat's Automotive tried to take advantage of my mother. I'm making sure everyone knows…read more I'm writing this as a son who is absolutely furious about how my mother was treated at Pat's Automotive. What happened wasn't just bad service, it was condescending, dismissive, and felt like they were banking on the hope that a woman alone wouldn't know better. Before any of this even happened, my mom was stranded in a Walmart parking lot. While waiting for AAA to arrive, she did a simple Google search for nearby mechanics. Pat's Automotive came up, so she reached out to them for help. They were polite on the phone, gave her the impression they'd be able to take care of her, and made her feel like she had found the right place. AAA eventually arrived, ran their test, and told her plainly: The battery is dead. You need a new one. Straightforward. Documented. Clear. With that information in hand, she headed to Pat's, and that's where everything took a turn. The polite person she spoke to earlier was suddenly nowhere to be found, and someone else took over with a completely different attitude. This associate flat-out refused to install a new battery, the SAME battery AAA had just diagnosed, unless she paid $199 for their "required diagnostic." For a dead battery she already had written proof for. A dead battery any real mechanic could identify instantly. But here's where it gets even worse: They told her she would have to leave her car overnight for this diagnostic, they wouldn't even do it while she waited. Who asks someone with a dead battery to leave their car overnight just to "confirm" what AAA already confirmed? That's not just unreasonable, it's a giant red flag. No transparency. No willingness to help. Just an opportunity to upsell and delay. Let's be honest: If I had walked in with the exact same paperwork, nobody would have talked down to me, nobody would have tried this overnight nonsense, and nobody would have stonewalled a basic battery replacement. But my mother? Suddenly everything becomes "policy," everything becomes a hurdle, and everything conveniently costs more. My mom left feeling disrespected, stressed, and talked down to, all because they assumed she wouldn't push back. To anyone reading this review: If you care about honesty, respect, or not being pressured into unnecessary charges, avoid this place. There are plenty of shops that won't treat you differently depending on who walks through the door. And to Pat's Automotive: You should take a hard look at how you treat your customers, especially the ones you assume won't stand up for themselves. Because they have people like me who will.

BMW - autorepair - Updated May 2026

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