We had such a great experience with Mizael, (spelling?) our service advisor at Jeep with our…read moreGladiator after some unexpected issues left us a bit rattled (pun intended). From the start, he was incredibly helpful, honest, and straightforward about everything. No runaround, no fluff- just real, clear communication that made the whole process feel easy and stress-free. What really stood out, though, was how kind and respectful he was throughout. He took the time to answer our questions, kept us updated, and made sure we felt comfortable every step of the way. You can tell he genuinely cares about his customers, which is rare these days. He made what could've been a frustrating situation feel smooth and manageable. Thank you :) Thank you :) Mizael!

I was in town for work with the dreaded check engine light. I was greated by Raphael. I explained I…read morewas from out of town & I needed to have my truck looked at & fixed ASAP. A huge ask. They were able to get the truck fixed and out in time for me to go back to work. A huge miracle. Everyone was extremely nice. From Raphael for his kindness, Enrique & Bob for giving me a ride to & from breakfast, and a ride to the hotel. To the sweet lady who took my $$, lol. Sorry I didn't get your name but you were very friendly & made the final process easier by letting me use a 15% coupon. I can't say enough good things about this dealership. Hopefully I won't be seeing them anytime soon. But if I am in town & need anything I know where to go. A HUGE thank you to all of you!

Toyota of Santa Maria treated me like a VIP customer from the start of choosing the SUV I wanted…read moreall the way to customizing it and having all of the paperwork taken care of in advance for minimal waiting. I want to compliment Mike Bouquet for providing this state of the art dealership in our city. David LeRoy and Manny Curiel are top notch managers who ordered me a great little Toyota and Ephraim Rodriguez graciously navigated me through the process. Justin in finance and Oscar on the floor came in clutch and every level of care was of the highest order. We now have two Toyota's we love from Toyota of Santa Maria and know that we will always stay loyal to our local dealerships. You are just the absolute BEST! Thank you.

Very friendly and nice people. However there is a huge disconnect between the call center and…read moreservice advisors. I went go get a service that was under recall. Sure enough they assured it was no problem. Upon arriving I was told they would not be honoring said warranty. I have purchased cars here and had my vehicles getting serviced here as well. I will be finding a new place to go.

I had an incredible experience at Honda Santa Maria, purchasing two Honda Accord leases just three…read moreweeks apart! Our sales consultant, Rico, was absolutely superb. He was incredibly patient, took the time to truly understand exactly what I was looking for, and worked tirelessly with his team to make it happen successfully. I highly recommend Honda Santa Maria to anyone looking for excellent customer service and a seamless car-buying process. I will definitely be returning in the near future. Thank you all for everything you do! -- Beto & Tyra

Car salesman have always had the slimy reputation but I feel that extends to the service dept. Oil…read morechange, air filter replaced and tires rotated = $300! Took to my usual mechanic who did the same for $125. I called another mechanic who quoted me $130-150. Greedy?

Tyler Wise is it go to guy! He is so professional and his staff was super helpful. I will be going…read moreback to Tyler for sure.

Don't buy from Timo, incredibly unprofessional. He loves to brag about the "kingdom" he's built for…read morehimself in Santa Maria, which is code word for he has a lot of kids but he brags about how his managers are idiots and he's the "truth" (mind you these were shared during a 10 min test drive). First 30 seconds of the test drive, he asked "what do you think of Trump"? 1. Within the first 30 seconds, he started bragging about Trump and how amazing he's doing. He really wanted to get rid of all the local Mexicans because they cause all the crimes (yes, he said that). 2. He will talk about his "kingdom" and shade his managers. He brags about being all knowing since he's been in the business longer than the GM apparently. 3. Verbatim said "since you probably can't do a down payment, you can have that financed too" (mind you my down payment was 50% of car). 4. He had rude comments for every personal info I gave him, whether it was social security, address, income, occupation, partner's occupation, and more. Such as "wow your income is 3x my income even though you're so young." Yes, he makes $45k a year. 5. Lies a lot to sell, sees a random CX-90 on the street and called it a CX-5. Knows nothing about cars but talks like he does, and he drives a Nissan which is known for horrible transmissions. I asked car questions to test his knowledge, but he would rather lie than say "I don't know but I can find out with our technician." I reported his unprofessionalism to the management, but Timo is a super senior at this dealership so he probably won't be going away. Just avoid him and give the commission to someone else that deserves it more and is honest.

I had to buy a used car because the catalytic converter went out on my old car. I had a good…read moreexperience with Javier. 45 days after the car was purchased, the check engine light came on. I had it read, and it said bad catalytic converter Again!! Wow. I had exceeded the 30 day warranty given by Timos for engine and transmission. I was so upset. I called Javier. He didn't really have to do anything but he took the car in, sent it out and long story short. Spent in excess of $800. to try to remedy. Just got it back today so crossing my fingers but yes, I would buy there again.......... appreciated so much their effort to remedy.

Just bought a used Toyota from there. The sales guy Javier is really a nice guy. Had a good…read moreconversation with him. Easy to deal with. So from a sales perspective they get 5 stars from me. But at the end of the day its about the car you are buying from them. Just be ready to spend another 1K or 2K on maintenance that is needed. Pretty much they just do an oil change on the car and flip it. On the car I bought Timo's decided to have a multi-point inspection done and also the oil change at Santa Maria Toyota. When I took the car to Santa Barbara Toyota to have them check the brakes because they have 30K miles on them already which was noted on the Carfax, the dealer was able to bring up the list of issues that Santa Maria Toyota found and Timo's did not address. Like a broken rear shock and some other minor things. So just be prepared. So if the car is 5k or 10K miles from needing spark plugs or transmission fluid changed they will not go above and beyond.

I took my Titan in for service and had an excellent experience. Luis was very professional and…read moreefficient. It only took 45 minutes for a brake flush and they picked us up from the shopping centers down the road. Daniel picked us up in the shuttle and he was very kind and professional as well. Overall, a fantastic experience and I will come here again. They also have military discount.

We have been able to get a new car and had absolutely nothing but great customer service and…read moresupport. They did not pressure us and we got a lot of feedback from their team

I did an out of town deal with Kia Santa Maria for a car and the process was seamless and painless!…read moreAnthony Vargas was my Sales Consultant, and he made the process super easy. I flew-in and he even met me at the airport with the car and allowed me to give it a test drive before we swapped my cashier's check for the keys and I started my ride home. They take care of the cars in their inventory, and even sent me a video of the car prior to my purchase (without my asking) just to show me a bit more of the car than the photos online & Carfax told me. Really a great experience at the end of the day, and I'd recommend them to anyone looking to make a full purchase on a used car with no complications! Again, shout out to Anthony for this one! Loving the new ride!

I had to have service done on my vehicle. I was quoted out…read morethe door one price and then they tried to charge me another price. Please if you deal with them write down your prices so that they don't try to up charge you thankfully I had the prices for everything written down. super unprofessional. I bring my car to the dealership because there is an issue. I should not have to tell them how to do their job. There should be a full assessment done prior to calling the client. Not the client asking did you check this or that. They would have sent me home if I didn't ask them to check other things. very disappointed in service .

Friendly and knowledgeable salespeople and a quality product. I had a great buying experience…read more Can't go wrong.

I wanted to thank Mike Thomas, GM/PT Owner, at Hyundai Dealership for his compassion, honesty, and…read morekindness in finding a solution for the following: Giving me a fair price for my 2017 Hyndai Sonata. Finding another vehicle (2024 Tucson Hybrid) for me and my wife. This type of customer service is rare today. Mike Thomas is very humble man! Go see him the next time you're looking for an automobile for yourself or family! Thank you Mike Thomas.

Horrible people work here, will sell you a lemon and manipulate you into thinking the car is good…read more As soon as a month passes they tell you to F-off. Straight slime balls. Would give negative review if I could. DO NOT buy a car from these people. Transmission blew less than a month and a half after they sold it to me an extra 3000 in repairs and still needs a new catalytic converter. These ppl should be reported and investigated.

Sat late I called and the CMAX I wanted was available. Sunday closed. Monday I asked for the…read moreestimated EV range on the dash. Sam told me he would charge the car and call me back. He never called. I called and was told Sam sold the car. It had been "sitting there a long time" so apparently anyone who asks a question is put the the back of the line. Don't ask Sam questions. Walk in and throw money at him unless you want to lose out.