The salesman Tony made my experience very easy and nice. As well as all the other employees helping…read moreme with the process of getting me a new car!

Car salesman have always had the slimy reputation but I feel that extends to the service dept. Oil…read morechange, air filter replaced and tires rotated = $300! Took to my usual mechanic who did the same for $125. I called another mechanic who quoted me $130-150. Greedy?

Toyota of Santa Maria treated me like a VIP customer from the start of choosing the SUV I wanted…read moreall the way to customizing it and having all of the paperwork taken care of in advance for minimal waiting. I want to compliment Mike Bouquet for providing this state of the art dealership in our city. David LeRoy and Manny Curiel are top notch managers who ordered me a great little Toyota and Ephraim Rodriguez graciously navigated me through the process. Justin in finance and Oscar on the floor came in clutch and every level of care was of the highest order. We now have two Toyota's we love from Toyota of Santa Maria and know that we will always stay loyal to our local dealerships. You are just the absolute BEST! Thank you.

Verify features, ask for internal inspections, and beware of warranty loopholes!…read more I recently came in to check out a 2021 Toyota Camry XSE. I'm leaving this review purely to warn other buyers to do their homework and verify everything before buying a used car here. I did not end up purchasing the vehicle based on what I uncovered just by asking for the paperwork and asking questions. 1. Missing Features: The car was priced and presented as a fully loaded model. However, when I physically inspected it, it was completely missing the premium Driver Assist Package (no Bird's Eye 360 camera and no Head-Up Display). Make sure you physically verify the tech you are paying for, rather than trusting the online listing. 2. The Point Check (See Attached Photo): I highly recommend demanding a physical printout of the internal multi-point inspection check right in front of you. By doing this, I was able to see their internal Toyota Used Car Inspection report. As you can see in the photo I've attached, their own technician flagged that the engine's timing cover is seeping oil. If I hadn't explicitly asked for this printout, I never would have known about the engine issue. 3. The 'Santa Maria Promise' Pre-Existing Trap: This is the biggest red flag of all. The dealership heavily advertises a 10-year/150,000-mile 'Santa Maria Promise' powertrain warranty. However, when I specifically asked the if that warranty would cover the seeping timing cover when it eventually turns into an active leak, they admitted it would NOT be covered. Their excuse? Because their own mechanic flagged it during the pre-inspection, it is legally considered a 'pre-existing condition.' They knew the car had a mechanical flaw, they knew their own warranty would automatically deny the claim because of it, and they still tried to sell it to me at a premium price, knowing I'd be stuck with an eventual $1,000+ repair bill. I walked away. If you shop here, demand physical printouts of the internal repair orders, check the car for missing features, and never assume the 'Promise' will actually protect you without getting it in writing.

Tyler Wise is it go to guy! He is so professional and his staff was super helpful. I will be going…read moreback to Tyler for sure.

Don't buy from Timo, incredibly unprofessional. He loves to brag about the "kingdom" he's built for…read morehimself in Santa Maria, which is code word for he has a lot of kids but he brags about how his managers are idiots and he's the "truth" (mind you these were shared during a 10 min test drive). First 30 seconds of the test drive, he asked "what do you think of Trump"? 1. Within the first 30 seconds, he started bragging about Trump and how amazing he's doing. He really wanted to get rid of all the local Mexicans because they cause all the crimes (yes, he said that). 2. He will talk about his "kingdom" and shade his managers. He brags about being all knowing since he's been in the business longer than the GM apparently. 3. Verbatim said "since you probably can't do a down payment, you can have that financed too" (mind you my down payment was 50% of car). 4. He had rude comments for every personal info I gave him, whether it was social security, address, income, occupation, partner's occupation, and more. Such as "wow your income is 3x my income even though you're so young." Yes, he makes $45k a year. 5. Lies a lot to sell, sees a random CX-90 on the street and called it a CX-5. Knows nothing about cars but talks like he does, and he drives a Nissan which is known for horrible transmissions. I asked car questions to test his knowledge, but he would rather lie than say "I don't know but I can find out with our technician." I reported his unprofessionalism to the management, but Timo is a super senior at this dealership so he probably won't be going away. Just avoid him and give the commission to someone else that deserves it more and is honest.

Friendly and knowledgeable salespeople and a quality product. I had a great buying experience…read more Can't go wrong.

I wanted to thank Mike Thomas, GM/PT Owner, at Hyundai Dealership for his compassion, honesty, and…read morekindness in finding a solution for the following: Giving me a fair price for my 2017 Hyndai Sonata. Finding another vehicle (2024 Tucson Hybrid) for me and my wife. This type of customer service is rare today. Mike Thomas is very humble man! Go see him the next time you're looking for an automobile for yourself or family! Thank you Mike Thomas.

We had such a great experience with Mizael, (spelling?) our service advisor at Jeep with our…read moreGladiator after some unexpected issues left us a bit rattled (pun intended). From the start, he was incredibly helpful, honest, and straightforward about everything. No runaround, no fluff- just real, clear communication that made the whole process feel easy and stress-free. What really stood out, though, was how kind and respectful he was throughout. He took the time to answer our questions, kept us updated, and made sure we felt comfortable every step of the way. You can tell he genuinely cares about his customers, which is rare these days. He made what could've been a frustrating situation feel smooth and manageable. Thank you :) Thank you :) Mizael!

I was in town for work with the dreaded check engine light. I was greated by Raphael. I explained I…read morewas from out of town & I needed to have my truck looked at & fixed ASAP. A huge ask. They were able to get the truck fixed and out in time for me to go back to work. A huge miracle. Everyone was extremely nice. From Raphael for his kindness, Enrique & Bob for giving me a ride to & from breakfast, and a ride to the hotel. To the sweet lady who took my $$, lol. Sorry I didn't get your name but you were very friendly & made the final process easier by letting me use a 15% coupon. I can't say enough good things about this dealership. Hopefully I won't be seeing them anytime soon. But if I am in town & need anything I know where to go. A HUGE thank you to all of you!

I took my Titan in for service and had an excellent experience. Luis was very professional and…read moreefficient. It only took 45 minutes for a brake flush and they picked us up from the shopping centers down the road. Daniel picked us up in the shuttle and he was very kind and professional as well. Overall, a fantastic experience and I will come here again. They also have military discount.

We have been able to get a new car and had absolutely nothing but great customer service and…read moresupport. They did not pressure us and we got a lot of feedback from their team

Gotta say great service Ramiro is very professional and polite and willing to please a customer if…read morei buy a car i will see him because i am in great hands

I had to buy a used car because the catalytic converter went out on my old car. I had a good…read moreexperience with Javier. 45 days after the car was purchased, the check engine light came on. I had it read, and it said bad catalytic converter Again!! Wow. I had exceeded the 30 day warranty given by Timos for engine and transmission. I was so upset. I called Javier. He didn't really have to do anything but he took the car in, sent it out and long story short. Spent in excess of $800. to try to remedy. Just got it back today so crossing my fingers but yes, I would buy there again.......... appreciated so much their effort to remedy.

Wow wow wow what an amazing experience buying and trading in a vehicle to this wonderful dealership…read morewhen my dad and I 1st came here we took my car and got Appraisal rate and ordered a new truck that was coming That was coming and in the meantime Carlos "JC" Ciranda Was awesome he kept me updated I and was so impressed with his kindness and his expertise and his patient What I was also impressed with was the sales manager he was so kind to talk to and nice and gave me great tips and very knowledgeable and when I liked about it was he kept me up-to-date and he even got the truck to me 4 days early then though original due date which was Thank you Diego Ciranda  You rock When I was really impressed about to was the finance department was able to get me a great loan and a great a price than I can afford and Edgar the finance guy was so nice really respectful very friendly and made me laugh thank you Edgar Dominguez  Just top notch for this dealership this guys are nothing but friendly kind respectful people they treat you with respect they treat you like family O sure glad I picked this dealership

I was in the process of buying a used truck from this dealership. We had agreed on price. They…read moreasked that I fill out their credit application to get preapproval to make the process quicker once I got to the dealership that is 5 hours away. On 3/5/26 I was told that I was approved, I was even told to start making my plans and what time I would be there on Sunday. I made plans around that and was under the impression that the vehicle was essentially reserved for me. Alex was going to call me today 3/6/26 to go over the approval but then proceeds to inform me that the truck has been sold. So now I get to walk away with nothing but an inquiry on not only my credit report but my wife's as well. This felt very unprofessional and like a complete waste of my time. If a customer is approved and told a vehicle will be ready for pickup, the dealership should honor that. I would have appreciated basic courtesy and transparency in being told they would not hold the vehicle whether approved or not. Overall, this experience left a bad impression, and I would be hesitant to trust this dealership again.

I did an out of town deal with Kia Santa Maria for a car and the process was seamless and painless!…read moreAnthony Vargas was my Sales Consultant, and he made the process super easy. I flew-in and he even met me at the airport with the car and allowed me to give it a test drive before we swapped my cashier's check for the keys and I started my ride home. They take care of the cars in their inventory, and even sent me a video of the car prior to my purchase (without my asking) just to show me a bit more of the car than the photos online & Carfax told me. Really a great experience at the end of the day, and I'd recommend them to anyone looking to make a full purchase on a used car with no complications! Again, shout out to Anthony for this one! Loving the new ride!

I had to have service done on my vehicle. I was quoted out…read morethe door one price and then they tried to charge me another price. Please if you deal with them write down your prices so that they don't try to up charge you thankfully I had the prices for everything written down. super unprofessional. I bring my car to the dealership because there is an issue. I should not have to tell them how to do their job. There should be a full assessment done prior to calling the client. Not the client asking did you check this or that. They would have sent me home if I didn't ask them to check other things. very disappointed in service .

Bought a 2025 Atlas from here and i had a wonderful experience!…read more Been getting our 2024 Jetta serviced here with issue too.

Recently went in with my 2018 Passat that the seat heaters were not working on both sides. I told…read moreArmando I was almost sure it was a blown fuse under the dash and would have done it myself if I could have found a schematic for the fuse panel. He said they would diagnose the issue. I just told him what the issue was to change the fuse. 30 minutes later Armando tells me they changed the blown fuse. $200 for the "diagnosis" $0.68 for the fuse. I sent an email to the manager of the service department and no response. My extended warranty is up and so is my patience with VW Santa Maria. Find another place not trying to pad service dollars!