Extremely poor scheduling and customer service. I scheduled…read morean appointment and never received any confirmation or text reminder. On the day of the service, no one showed up. When I called the number listed on Yelp, I was told that my appointment was actually set for a completely different date and time than what was shown on Yelp. I gave them the benefit of the doubt and rescheduled for a new date and time. Once again, no one showed up, and I didn't receive any text message or update. I've called multiple times and sent several messages with no response at all. This level of communication and reliability is unacceptable. Be aware before booking--very bad scheduling and customer service. I would rate no star

We couldn't be more grateful to Tech who helped rescue two stray kittens from inside our vehicle…read moreengine area. He was punctual, focused on task, professional and quick to remove belly pan, extract kittens and reinstall belly pan. Price to save these babies was worth the price. My husband and I would definitely contact this company for future car repairs but, hopefully, no more cat rescues.

Clinton from Panorama was EXTREMELY helpful. My 2018 Kia Optima out of the blue shuddered with a…read morepop then began flashing the check engine light. After finding a safe place to park and calling my insurance company USAA who contacted Agero, Clinton was dispatched. He called to check in with me, and informed me that the place USAA or Agero had selected to send my car was a tire shop that was closed for the day. He informed me that there was a small repair shop actually within the parking lot, or if I wanted to get service that was covered by my car warranty, I should ask USAA and Agero to change my towing location to the Valley Hi Kia dealership, and that they lock the gates at night (it was 6pm), so I should schedule the tow for the morning. I highly recommend Clinton. He is a kind, honest, and hard worker. He will give you an honest assessment, and strives to do what is right. Plus, he is quick and efficient at towing cars.

2000$ to get us out of the desert! Life saver!…read more Cons: called at night (7pm) and he arrived the next morning at 10 a.m Stranded in the middle of the desert Pros: got out of desert alive. Thanks ?

If I could give 6 stars, I would, and I will share with you my reasons…read more First, and always first, is the customer service. It does not matter the industry, if you have high level skills but do not know how to treat your customers well and communicate effectively, it does not matter. From the very start of the converstation, Empfield Diesel was all about helping you with your problem. In my case, it was after hours, well beyond the time anyone else answered their phone, and well beyond the time anyone would re-open their doors. Josh went above and beyond to make sure that one way or another, through him or another, I would not be left without recourse. He GENUINELY sought to help someone in need, and above all, I truly appreciate and respect that. Second, is the technical insight. Empfield Diesel took the time to study symptoms, and tractor beaming to indicators I myself had not thought to even consider. As he mulled over the observations, he started piecing together a theory that eventually led to a simple, 10 second test, that definitively illuminated the path to finding the source issue. Most mechanics and doctors would simply just start leaning on a series of time consuming tests that may or may not yeild insight, and don't get me wrong, they are a part of the process, however I was very impressed at the critical thinking prior to resorting to standard operating procedures. Lastly, and for many it is not last, is pricing. Empfield Diesel could not have been more reasonably fair, and I stand firmly that going to them was worth each and every cent!! Thank you so much Josh, you are the man!!!

Extremely satisfied with Josh at Empfield Diesel. After years of trying different mechanic shops…read moreand dealing with problem after problem, we were honestly ready to give up on owning a diesel truck. Then we found Josh -- and it completely changed everything. Josh is incredibly knowledgeable and patient, taking the time to very detailed look over our motor and to answer all of our questions and actually explain what was going on with our truck. After another mechanic shop handed our truck back to us as a complete can of worms, we called Josh. The same day, we came out, he pulled the codes, explained the issues in detail, and didn't even charge us for his time. When we were ready, for a fair and honest price, Josh had our truck back on the road and running strong same day. We now feel far more confident and knowledgeable about owning a diesel truck because of him. Now we know who to call right away so we don't end up on the side of the road again or end up dealing with mechanics who are not knowledgeable on diesel trucks and costing us more money than need be! If you're looking for quality work, real knowledge, honesty, and unbeatable prices, you will not be disappointed with Empfield Diesel. Highly recommend. Thank you again!

Jessie, did an great job on our 2018 Nissan Sentra. He was quick and thorough. Even made sure to…read moreinform us of other potential issues that may arise in the near future. We will definitely have him in mind for future repairs.

They answered my first review with FULL LIE so here it is…read more They are saying that I hang up on them so I posted pictures what actually happened. They told me to text them and didn't even answer calls. PLEASE BE CAREFUL!!!

Shop was amazing! 2007 GMC sierra 2500 duramax. Fuel pressure issue, broke down on side of road,…read moredropped off same day and fixed and ready to pick up within 2 days! Communication was great, looked out for best deals and prices for parts! Highly recommend!

From the owner: -24/7 Emergency roadside services /repairs -Fleet…read moremaintenance -Basic maintenance -Performance/upgrades -Suspension/lift kits -Engine building -Troubleshooting/Diagnostics

I want to give a huge thank you to Bob for going above and beyond when my fuel pump cracked. He…read moredidn't just try to sell me the first option he genuinely worked to find me the most reasonable price, even though it would've taken a couple days to arrive. I was already grateful for that alone. But instead of letting me wait and miss more work, Bob went the extra mile and helped me locate a part the very same day. He fixed my car quickly, got me safely back on the road, and made what could've been a stressful situation so much easier. His kindness, honesty, and customer service were absolutely exceptional. The world needs more people like Bob dedicated, caring, and truly looking out for their customers. Highly recommend!

Needed front brakes on my 2015 Ford F150 and Bob provided quick and reasonably price for their…read moreservice. I had my O2 sensors replaced a few month ago and was very pleased with their customer service.

Needed to have a mechanic take a look at a used car before I bought it. Was recommended to go to…read moreVictor on Ingram fleet Service by a local RV mechanic. Was not disappointed. Victor took my concerns seriously and was able to explain all the details on a level that I could understand, even though I'm not good with cars. Highly recommend!

ingram fleet has worked on r trucks for years and has always took care of us and r trucks thanks…read morevictor and ur staff for always being there

My Mom took her car to get smogged yesterday . She was told her car would not pass , but for $700…read moreand leave it 3 days It will pass . Her car runs smooth has no issues . She took it to Victorville same day , and was told there is nothing wrong with your car . Her car passed with no issues . I think it's horrible to try to that to anyone especially a senior And Christmas time , just horrible. We will never go there again or recommend them !!!!!!!!

Great service, Great people!!! Went in to get my oil change done, and within 15 mins of pulling my…read morecar in they were done

I was driving through the desert when all of the sudden my car started giving me strange error…read morecodes then the engine light (not the check engine light) started flashing. I lost power and was stuck on the side of HWY 395. Waiting for a tow truck and being far from home I went to Yelp to find a mechanic and yet again Yelp did not let me down. Hundreds of 5 star reviews, for good reason. I called and Jeremy picked up right away, was courteous, professional and told me to have the tow truck bring it down and they will prioritize it bc im a traveller, he said he'll having me up and going in no time, unless it was a catastrophic failure. So even though id be passing by many other shops on the way in I knew this is the place I had to go. I was met by Brett with a smile and a firm handshake at the shop and immediately he grabbed his scan tools and said lets go check it out! Wow! Long story short, his expertise immediately led him to the culprit, a loose battery terminal! To think, all this caused by such a seemingly innocuous problem. How many techs would have solved that issue so quickly I thought, and what would they cost me in time and money to solve it. He told me to drive around a bit, and see if the issue came back, and if not, take care and safe travels! I tried to follow him into the building and pay him for his time and expertise, I was truly thankful. He told me not to worry about it, if I knew people from the area to send them their way. I then tried to offer to buy them lunch and he replied they just had lunch but thank you for the offer. What else can be said? 5 star business, 5 star human beings, God Bless these gentleman and their business.

Highly recommend Freedom Auto! I was in a pinch, having to…read moretravel to Laughlin during a heatwave and A/C quit on my 2016, 2500 GMC Talked with Jeremy and he got me scheduled, repaired and back on the road quick. Can't say enough good things about Freedom Auto so here's some highlights. Honest, good pricing without sacrificing quality, quick turnaround times, well educated, down to earth communication, honest recommendations without the upsales, I can keep going. Jeremy and Bret at Freedom Auto are just some good on the level people. Glad I found them and now have a place I can bring my vehicle and know that i'm in good hands. So if you are still scanning for someone to bring your vehicle to STOP, give theses guys a call. I couldn't be happier with there service from start to finish. Keep it up guys! You are definitely doing it right. Joe G