It's never a convenient time to replace a water heater, but Walter & Pablo made the job less…read morestressful. 2 of my plumbers over the last 20 years, one had cancer, the second one retired. I called the people who purchased the business from my deceased plumber. No return call...I called them 3 times and they told me they would call me back with a scheduled appointment. Well, they never called me. So I looked to find another plumber. I called 2 different, new plumbers and Walter was the first to return my call. Where I was willing to wait a couple of days, Walter & Pablo came out today!!!! I'm now running my dishwasher with hot water. Thanks for such wonderful customer service!!!!! They respected my home, took special care with my wooden floors, walls, etc. would definitely use them in the future.

We had an excellent experience with 100 Percent Plumbing. Walt came out the next morning, on time,…read moreand was helpful and honest. He offered a potential fix but was concerned that it might not fully handle the job. He was very transparent about the cost and risks. I was also really surprised to learn that the first visit (evaluation and estimate) was free. I had him move forward with the work and it solved everything. I would absolutely recommend him and call again.

Pronto Plumbing was able to respond quickly to my call, diagnose my problem and fix a plumbing leak…read moreunder my home - all while being very polite and easy to work with. I highly recommend Pronto for any plumbing service.

We had a slab leak and were in desperate need to find a reputable company and that we found with…read morePronto! I can't thank them enough for all that they did in getting the problem fix. Hands Down the best! Thank you so much.

On time and great work cabinet replaced and installed dishwasher…read more Install and clean up very professional.

Rick did a great job resolving our plumbing issue, and explaining the 'why' behind his…read morerecommendations. He has a ton of experience, and he is extremely knowledgeable and kind. North Star Plumbing has made repairs for us in the past, and we will continue to use them for any and all of our future plumbing needs. I highly recommend!

This business said we needed to do a flush on a tankless water heater when the pad said it was…read moreignition failure. So a new igniter was needed. The manufacturer also said the same. Also, a tank flush was NOT required for the manufacturer to replace a 23 dollar igniter. Long story short, the company and owner Candy stood behind that a flush was not required but now recommended and so a $450 dollar service was performed needlessly when there was no restriction and ended up waiting 3 days with no hot water thanks to how this was handled. I could go on about how dishonest I think this business is, but it's pretty sad to see customers taken advantage of in a time of need and I will never use them again. It's not right and def frustrating when the customer is told one thing and the business is told another for the business to save face. Candy also said she would call my landlord back within a couple days. That also didn't happen after she talked with management. She says she is the owner on her replies so I'm confused why that would be needed when you own the company so I question if she is the owner or if this is another misnomer. Hopefully this saves others from going through the frustration we experienced over a simple fix that went from 23 dollars plus a service visit to over $600 and the business stood behind the needles service. Their recommendations are in my opinion profit driven and not customer centric. Nor is the issue a customer has resolved quickly as a result of.

We had piers put under our house and needed to pass the hydrostatic test. We failed that test and…read morediscovered under the house our pipes were of cast iron and about 50 years old. We had 3 other plumbing companies come by with outrageously high bids. Chad gave a quote, no BS. Pricing was great. Support your local family owned businesses! Had sewage pipes removed and re-piped. They tunneled about 40 feet under the house and another 40 foot trench in the yard. Angel and his crew of about 4-6 guys worked at our house for 8 days, even on weekends and on nights (with our permission). Hoping to get it all done before a bunch of rain came in. They did! Cleanup was impressive. They managed to save most of the grass. Solid work ethic from Angel and his crew! 10 out of 10. Found our new plumber.

Second time we have used Plumbing Dynamics. They were professional, prompt and did a great job…read more They also explained the cost upfront as well. Will def use them again.

Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

Shout Out to Genzel Plumbing - 5 STARS Recently needed a…read moreplumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive. I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home. The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed. Regards, Sandi (Celina, TX)

Dealing with a leak and called to see if they had anyone available to come out. Was told No and…read morenothing else. Horrible customer service at least apologize and end the call properly.

Whenever you need a plumbing, heating or air conditioning professional in Plano, think of us and…read morewe'll be there. Our professional technicians are trained in the fields of heating and air conditioning, water heating, drain cleaning, and plumbing services. We've been serving your area for years out of our numerous local service centers. We make certain that all our technicians are the best of the best in their fields. Our plumbers and technicians are some of the most highly skilled individuals amongst other plumbers in Plano. This helps us in being one of the most prominent plumbing contractors in Texas.

We had an absolutely wonderful experience with these guys! One of them came out and reran the…read moreplumbing under our old pier-and-beam farmhouse, taking the time to make sure everything was done correctly and that we could reliably have water throughout the house. The other worked on our old well and helped get everything back up and running. No other business in town would work on this type of well. They were dependable, knowledgeable, hardworking, and most importantly took the time to do the job right instead of rushing through it. They also worked with us to stay within our budget, which we truly appreciate. It's hard to find honest, reliable people who genuinely care about their work, and we are so thankful we found them. Highly recommend this plumbing business to anyone looking for quality work, fair pricing, and people you can count on!