A few weeks ago, I was involved in a minor accident and a family member referred me to this place and now I see why. First and foremost, I had opportunity to speak with Daniela, Jesus and Diego. Their customer service is superb. They're friendly and knowledgeable and made the process easy and fast. True professionals! Fast forward 3-4 weeks my car was ready but I was not ready for the finish results. When I first saw my car, I was in complete shock and lost with words on how excited I was. I couldn't even recognize my car. It looked amazing and super clean. It looked like a brand new car. I would strongly recommend all my friends and family to this place. Happy customer for sure!! read more

Diego's Complete Auto Care Center - After the accident - Body Shops Near Me - Pacoima, California

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Provided an updated photo of my front bumper from their repair work 5 years ago as my dad said "They did a Mickey Mouse job" the bumper is always coming off lose clearly a terrible job done probably from the horrible alignment or maybe they glued the bumper with gum haha anyway Be cautious there are much better shops around make sure you make the right choice!! All I can do about now is laugh at the joke of a body shop this is and WARN others! read more

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Excellent work. Fair price. On-time delivery. Friendly and professional. Diego and team were fantastic and did a great job. Highly recommended! I was referred to him and I'll be referring others as well. read more

Top Notch!! It's been a bad year when we are talking about my cars. My tesla got hit 2x and now my mazda. So i been to this shop 3 times this past year! & each and every single time, the customer service and quality of service regardless of who was taking care of me was top tier! The cars looked as if nothing even happened. The model y and mazda came out looking flawless!! Diego & the team handle their business professionally and always communicate any details with you. They know their craft well and I'm glad i have a go-to complete body shop that i TRUST. I highly recommended this shop to anyone that is in need. read more

Diego's Complete Auto Care Center - 2015 Mazda 3 hb sgt - Body Shops Near Me - Pacoima, California

Unfortunatley Diego's shop is not a complete auto care center. After being mislead by Diego himself who offered to give me money to bring him cars I ended up receiving car after car with new damage as well as noticing Diego pocketed money for parts and just reused old ones. He returned a Mercedes Benz e550 to me with frame damage because he "did not have the time to go back and forth." He then refused to release my Porsche to me despite showing up with cash, credit, and money order. We had to call the police and they forced him to return my car to me. When I walked into the shop he started using profanity after asking me what I was there for and stating he was "surprised" I showed up he let me know he is not a "motherf*****". I'm not even sure what he was amped up on but it was heartbreaking to see a business owner in such emotional Turmoil trying to hustle his customers into storage fees so desperately Very greedy man with very poor workmanship. read more

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Diego Sets the Bar !! He is professional !! Knowledgable..Speeks Spanish aswell for Only Spanish Speakers...My trust is always 100% with Diego !! In a not so trustful industry, he sets himself apart.Ive been coming back for years !! You wont regret cotacting him !! read more

I'm just here to give my humbled and personal opinion on Diegos auto shop. The entire staff is amazing and they really do try the best to make the entire process as smooth as possible. As if being in an accident isn't enough you have to deal with the insurance. But Diego and his staff take care of everything from car rentals to auto repair. If you want honest and trustworthy people to work on your vehicle make sure to check them out. I recommend the shop 100%. read more

Imma be real honest. I only leave reviews when Im really happy or really dissatisfied with service. This has been sitting in my spirit now for almost 2years. I was in an accident in 2019. Randomly at a stoplight a gentlemen asked what happened to my car and then asked for my number at a stoplight. He seemed cool and i appreciated that he took the initiative to offer that because another shop I had reached out to myself I kinda felt like I was bothering them. A Little bit later, I got a text that said his brother had a body shop.. Over the next week I started receiving text messages from Cecilia about an appointment for bringing my car in, even though I had never formerly reached out myself to the company. So finally After some back and forth I decided to just take it in because I was just stressed about figuring out getting my trunk fixed so I can drive safely to work. Met with the guy (Edgar or Eduardo I think) to drop my car off, was Told two weeks and the repairs should be finished. They offered me a temp car that had no plates. I declined, I was told they would help me get a rental car setup, they took me a rental in Burbank airport, turns out they didn't do rentals. They recommended me another enterprise down the road, which I'll will be leaving whole different review in shortly, got my rental, boom, done. Over the course of 4 weeks after back n forth (and a couple in person visits) about the progress of my vehicle, while getting harassed by enterprise and all state about the status of my rental, I find out it was deemed unworthy repairing and then released, without my consent or permission to the insurance company of the party who hit me. I was told Via text message from Cecilia saying my insurance gave them permission to do so. Which is untrue because I called my insurance and they had no records of phone calls with anyone from Diego's aside from the initial convo about the damage done. No records of anything about releasing it. Basically they said there was frame damage, didn't think it was worth repairing, didn't give me the option of taking my car back because they would have put it back together, then released it to ALL STATE without my permission or knowledge and told me via text message after I had to follow up with them multiple times, collected their $4000 fees from the insurance, and that was it. It's been almost two years and every time this place pops into my head I physically get sick, and angry, and often think about taking this issue to a small claims lawyer in a suit with not only the guy who hit me, but all state, the enterprise down the street from this shop AND Diego's. I may or not keep this review up, but for my own piece of mind I had to at least finally get it out my spirit because once again I randomly thought about this place this morning and got an upset stomach and real mad. read more

Oil change for my truck via appointment. Nice and smooth. Brought my wife's car for oil change and smog check. Nice and smooth with great customer service. Will be back read more

This place mess my car please don't come here or let your insurance send you here like in my case I have a little accident and my insurance send me here to get the car fix see the pictures how this place fix cars They put the same bumper just paint it horrible and the fender it's not Toyota parts it's some after market shit parts from China don't go to this place read more

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I called randomly at 3:30pm on a Friday for an oil change. They told me to come right in and they can take care of me. I got there and they were very professional and friendly. We sat in their very clean waiting room where they had great AC and snacks/water/tea/coffee. I didn't get upsold on things I didn't need instead I felt comfortable to ask about some other maintenance services I had questions about. I drive a 2017 Acura TLX and it cost $50 for the synthetic and new filter. I normally go to jiffy lube or mountain view tire but I didn't wanna pay 100$ for a tire rotation and oil change. Esp since I maintain my air filters and other fluids. I definitely recommend this shop for car needs! Thanks again for fast and great service! I will be back! read more

Diego's Complete Auto Care Center - First time here! Nice and clean! Cold water and snacks too. My son approves - Body Shops Near Me - Pacoima, California

I had a big ordeal with my car with my past auto shop at setco in sun valley I had a bad experience with them and to think they were recommended by my "Trust worthy atty" until I discover Diegos auto Auto collision shop by me in the valley Diego the owner is a breath of fresh air very honest very humble kinda guy i work in the entertainment business for 15 years in hollywood and I face with a lot of fake people everyday of my life so I can tell who's faking it or not my point is I felt safe and you can tell that they truly want to help there costumer is there first priority more then making money to real people that need the most help so if you had an accident and needs your car to be in good hands in the valley area? you' be dumb if you don't go to him best guy In business .. thanks Diego for this big car mess that im dealing with you made my car looks brand you again .. all the best. @mcppix_ read more

I recently brought my car here to repair damages after I was hit. Diego took the best care of my car while keeping me updated with insurance inspections and parts delivery. I am beyond happy my friend recommended this place. Very generous and humbled guy I appreciate Diego and his assistant as well as their staff. Whenever anyone asks if I know a shop I will recommend them most definitely! read more

I would say avoid if possible. I'm doing my first car rebuild and of course did tons of research and needed one part removed and new part welded. Of course I was nervous visiting shops for only a small repair and paying out of pocket. The person giving me the quote here was neither knowledgeable or courteous. He made comments of the rail being damaged by some curves from the pictures I showed him. Yet, I had researched a few cars that weren't in accidents and they all had those curves to the rail. Anyways, I asked if how much they would charge to remove and install the new part and basically gave me an unreasonable offer. I know most people come with insurance and don't care how much it cost. But based on my experience of their customer service and lack of knowledge I would avoid if possible. read more

On a last ditch hope for a used car (that did not work out) I pulled into there shop & met Jesus.. I found Jesus to be friendly, knowledgeable & truthful. Blunt is a good quality in my mind. We have been trusting our cars with this business be them new or vintage & in complete trust with Jesus.. A great resource I enjoy & referred many to their door. read more

Diego, Jesus, Gabriella and team of body repairmen are terrific. He knows his business well he does fantastic work he very communicative and patient. My son and I both needed work done he got both of our vehicles back on the road looking great in my case better than before. I highly recommend his shop if you've been in an accident or had your vehicle vandalized keep in mind repairs take time but when he's done you'll appreciate him as much as my son and I have . Good luck Thanks Diego read more

Ricardo and Cecilia provided amazing service. My car was fixed like brand new and they even touched up a few little marks that had nothing to do with my accident at no extra charge. They really went above and beyond to make sure that my car was taken care of and even detailed the inside before I picked it up. Clean and professional environment. Highly recommended for all of your auto needs read more

DO NOT COME HERE!!!!! This place is a complete joke ! You will end up waisting your money ! I'm beyond furious with this place !! I went in yesterday for one tire for them to tell me I needed two tires and they would give me a deal of $70 for two tires. So I make it home ( mind you I happened to be in north ridge and I live in Moreno Valley ) so any ways I make it home only to get a flat tire !!! How is this possible when I just purchased these tires from this bullshitty ass place ! This place is deff running a scam and selling horrible tires I should have known something was not right when the tires were horrible looking compared to mines.. I WILL NEVER GO HERE AGAIN !!! read more

Great customer service... the workers know exactly what they are doing...the shop owner/manager is great... people friendly and would answer anything... I would recommend anyone to come here and have a look for them self... I'll sure will be coming back read more

Diego's Complete Auto Care Center - Exhaust replacement - Body Shops Near Me - Pacoima, California

Amazing auto body shop! Spoke with Ricardo and he fixed my cars unlock button right away!!! They are always so kind and willing to help with the quickness. I always reccomend them to friends and family. They really do an amazing job read more

My truck was in an accident and my friend recommended me to this spot. At first I was reluctant because it wasn't one of the approved body shops through my insurance but I gave it a shot and am very pleased with the results. They were able to work with me and was transparent through the whole process. It took about 2 weeks but they took care of everything and my truck came out great with a life Time warranty. Overall I recommend this place. read more

Best Mechanics and Owners Ever! Best Prices and such amazing customer service skills all the employees possess! I highly recommend coming here to Diegos Mufflers for all your car mechanic needs and including auto body shop work too!!! Jesus the manager is such a friendly, knowledgeable, Most professional manager and offers you the best PRICES in town and you won't regret coming here I promise you! Ask for Jesus or Diego! I've been coming here for over 12 years now and I am a loyal customer who loves their prices and services. COME ON DOWN YOU WON'T REGRET YOU DID!!! read more

Diego's Complete Auto Care Center - Diego's AUTO shop is clean and provides free coffee ornate and snacks and they have the A/C going for your heat wave needs. - Body Shops Near Me - Pacoima, California

Huge thank you to the best auto body shop I have ever experienced! My car came out brand new I am so thankful for David who made the connection for me such talented workers!!! My Toyota Corolla looks brand new they even replaced both headlights so they would match the car drives perfect before there were wires hanging underneath my fog light was hanging but now the car looks like it just came from the dealer. Not only did they do an incredible job the paint match is mind blowing it's the perfect match! My interior was also A messs when I dropped it off but when I picked up my car they had detailed it in and out!!! Thank you thank you for all you have done I appreciate everything and am so thankful I was able to connect with you guys 100% no questions asked I will be back and I will be sending everyone I know there!!! Huge THANK YOU TO DAVID AND DIEGO!! read more

I was hit from the back passenger side about a month ago.. I had no idea how I was going to get the car towed and what body shop to take it to, when one of the workers that works here (German) approached me and asked if I knew where I was going to send the car to fix it.. And I had no idea.. He told me about this place and man where they a GOD sent!!!!! They towed my car to the shop dealt with the insurance got my car fixed HOOKED ME UP!!! DIEGO & his whole crew were amazing!! Very professional!! Very helpful!! I'm very happy here and will bring my car here for anything else the car needs.. They do everything here!!! read more

David did great work restoring my car to make it brand new again. I was lost as to where to take my vehicle to be repaired. He went above and beyond to make sure I was taken care of. Thanks! read more

5 STARS FOR THE BEST SPOT everyone here is so great, super helpful, accommodating and knows what they're doing. I have got into accidents...a couple of times and every time they fix my car as if it never happened, Cecelia, Ricardo & of course Diego are 10/10 go here if you have any problems with anything at all on your car i'm certain you'll be glad you did read more

I am most certainly very grateful and happy I will never take my car to another mechanic jesus was very attentive and very well priced ,I was afraid of getting ripped of especially going in there as a woman, I wish I could give more than 5 stars excellent service over all they also have a body shop !!! Fully recommend them all the way around Jesus always answered my phone calls and questions and even went out of his way for me read more

Diego has done a great job on two of my cars, Toyota Camry and a Mercedes Benz, with repairs and body work. He's reasonably priced and does a good job. He doesn't tell you to do repairs that are not necessary and doesn't rip you off. I know I will be going there for a long time to come. read more

Here is my experience, went to autozone in northridge, bought the parts from there and asked the autozoner about a recommendation, done simple, front brake replaced and rotors resurfaced and a fair price, exactly what I expected, 35 minutes and you pay, take your keys and go home, no drama read more

This is now my 4th or 5th visit here and since the moment I allowed them to work on my cars, they have been great. Accurate estimated time of completion and great prices. Anytime I need anything I will be going here read more

If I could give this company more than 5 stars I would! Went down there with significant damage to my vehicle and Ricardo took very good care of me. Very friendly service and had my car in and out in no time! read more

DON't COME HERE!!! If you want an honest business, the correct parts for your vehicle, good prices, and the courtesy you deserve, then don't come here. Diego's mufflers is a joke. The owner is not normal in the brain. If you call him for a price, he'll quote you a much lesser price and when you get there, the price will be much higher. He will then sell you the wrong part after you tell him to make sure it is the correct one for your vehicle, and then he'll have it installed. When you tell him it's the wrong part, he'll try to talk you into believing it will work. It will not work because the smog techs will check the serial number on catalytic converters when you get your vehicle smogged. This guy is mental. He won't give you your full refund unless you threaten him to the B.A.R. This guy deserves a minus 5 star. STAY AWAY FROM DIEGO'S MUFFLERS because the owner is a jerk! read more

this place was a total waste of time and money!!! this has to be the worst auto service center I have ever been to. not only did they take a day and a half longer to TRY!!! and do the job it was CRAP WORK!!! and ended up costing me over $300 to fix the stuff they broke or did WRONG!!! I would not recommend this place to anyone ever. I'm beyond upset with this business. read more

Went to three auto shops in Valencia that misdiagnosed my car and paid dearly for it, when I came here they fixed it within a day and my engine light turned off and I was good to go. Only come here now, I like the service and the prices are good. They may recommend more parts to be fixed (like every auto shop in the world) but as long as you are a bit knowledgeable about the issue your fine. I'd suggest going to Orileys first to get advice so you know read more

I want to like this place. I came here 6 months ago and they did a great job on my exhaust. The time came for me to get my brakes done so I took the 15 mile drive. Originally they replaced the front brakes(pads and rotors) but when I went to leave my abs light was on. Not good. They told me to disconnect my battery overnight to reset the computer. Did that light didnt go off I head back. After being there from 11-4 they said they fixed the abs light but my rear brakes were the problem to begin with. Waited as they fixed that leave hopefully all good. Mile down the road abs light comes back on. I swing back around and they said they could have the part causing the problem at 9 am. I get a call the next morning that the wrong part was ordered and that it wouldn't be in till 1-2. Currently sitting here at 2 with no part. Ok cool at least while we wait on the part you could get the car ready on the lift take the tire off etc... Nope ... All together this is a big fail and I have wasted three days sitting on their couches. Thank you for your service read more

Firstly, I am not the type to write reviews but this place was so terrible that I felt the need to create a yelp account. STAY AWAY FROM THIS PLACE. Here is why- I went to Diego's because of mechanical issues and unfortunately, I do not know much about cars. It became very clear that Diegos takes advantage of people like myself. I went in for an estimate and they told me the car had issues with the catalytic and it would cost me approximately $350 to repair. So I decided to bring in my car a couple days later on my day off. That morning they said it would be a 2 hour job so I stayed to wait. After waiting for more than 4 hours and wasting my entire morning and afternoon, they finally released my car without any apology. I drove off and once I reached the freeway I began hearing a completely new sound! Furious with this noise and now too late for my other obligations, I called the shop only to have them be extremely dismissive and tell me that they had done the job perfectly and there was most likely a new problem with my car. My car continued making the same noise for the next two days, so on the third day I took the afternoon off from work to return to Diego's and fix the problem. Once at the shop, they recognized my face and turned their backs until finally one mechanic took a look at the car and said the other catalytic needed to be changed and would be another $350. At this point I demanded to speak to the manager but they told me he could not be reached. I became so overwhelmed and disgusted with the service that I finally left and took my car to a different shop. After investigating, the other shop brought me the news that the untouched catalytic was just fine but the one that had been replaced was the wrong one! The other shop understood my situation and put in the correct catalytic for only $10 because they only needed to put the right one in, and take the wrong one from Diegos out. In the end, Diego's cost me a ton of more money and time. AVOID this place at all costs! They will guaranteed rip you off and piss you off!! read more

Horrible place. At the first they were cool with good prices and showed care in their work. As time went by the worker got lazy and tried to make excuses on why he can't do something when what he had to do was a simple task. The welding they did was sloppy and didn't seem to care about damaging anything underneath my car as he was removing stuff. And to top it all off after I paid and got into my car I noticed all my change missing it was about a dollar in change but either way. luckily I didn't have something more important in the car. Would NOT recommend this place to anyone read more