Alex answered my call; he came on time; gave me his honest feedback on recommendations for what to…read moretake care of next on my truck; Thank you so much for the brake service; will definitely call him again for any future maintenance needs!

Responsive, honest mobile mechanic -- made fixing my son's truck from out of town incredibly easy…read more I live in Ventura, but my college-aged son lives in Newhall while attending school. Recently he noticed the battery light stayed on and several electrical things weren't working correctly. Thankfully he drove the truck straight back to his apartment. Since I don't know any repair shops in the area and didn't want to deal with towing the truck somewhere, I searched for a mobile mechanic and found On The Go Mechanic. I reached out around 7 PM on a Friday, and he responded by 9 PM that same night. By 10 AM Saturday morning, he was already at my son's apartment. The diagnostic was $75, and he quickly confirmed the problem was the alternator. He explained that it might take until Tuesday or Wednesday to locate the correct OEM alternator and mentioned he prefers OEM because many aftermarket ones don't last as long. I appreciated the honesty. He didn't require a deposit and said he'd call when he located the part. To my surprise, first thing Monday morning he called to say he had tracked one down, but there were two possible versions and he needed to remove the old one to confirm which was correct. He came out, removed the alternator, sourced the right replacement, and returned shortly after. After a deposit for the part, he finished the job in about two hours, including reinstalling everything. He even sent me a video of the truck running with the correct voltage reading, which was great since I wasn't there in person. Because I was coordinating everything remotely from Ventura, this could have been stressful -- but he made the whole process very easy, transparent, and professional. Communication was excellent and payment through Zelle was simple. If you' need a reliable mobile mechanic, I would absolutely recommend On The Go Mechanic.

Took my car here on Friday, spoke with David about a coolant leak. After a conversation an order…read morewas placed for a new radiator. Asked me to come back on Monday for the appointment. I've dropped off the car right when they open at 8am, and received a text saying that my vehicle was ready for pick up at 12pm. Over fast and efficient work. David even showed me the location of where the crack was on the old radiator. Overall very satisfied with the work. I tend to get anxious leaving my car with someone else to work on it due to how much work I put into getting the vehicle. But with David he made me feel like he also understands the value of what good work should be and how to do things the right way. I will be bringing my business back here for any future projects/issues.

UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

Been working with these guys for almost 10 years and many cars. Never had an issue. All their work…read morewas professional and timely. Highly recommended!

Great shop! These guys are honest and very fair. Highly recommended…read more Will definitely come back here for future repairs, maintenance and mods.

I appreciate them so much. Was bad rain today and ended up with a punctured tire. Found them online…read morein the area close by. They took me in immediately with no appointment and had the tire repaired and car back on the road in 15 minutes for such a fair price. Thank you for helping me today! Im a business owner too and this was top notch.

I got my rotors and brakes done at G&G Auto Center, and everything went great. Chris and his team…read morewere friendly and easy to talk to, and they explained what needed to be fixed without trying to push anything extra. The work was completed quickly, and my car feels much better now. Overall, really good experience -- I'd definitely go back.

I had my brakes done, great price and service done within couple hours. Honda wanted to charge me…read moredouble what I paid. Will definitely be back. My car is running amazing!!!! Cheryl

It's hard to find a trustworthy mechanic, but this shop exceeded my expectations. I had a really…read morepositive experience at this shop. Eddie, Ismael and Carlos are very friendly and knowledgeable. They were all welcoming and Eddie took the time to explain what was wrong with my car in a way I could understand. I took my Mercedes and my Chevy And the work was completed quickly, and my car and truck are running better than ever. Price is fair. I'll definitely be coming back and HIGHLY recommend people come to this shop.

Honest shop and great communication. Will come back here for any vehicle needs. Upfront about…read moreestimates/costs and got me in right away to see what was wrong with the car. Thanks again. Much appreciated.

Once again Pat shows his lack of professionalism. I am not trying to "ruin" anyone's business. The…read morepurpose of Yelp is to help other consumers evaluate businesses!!! I have stated the truth!! You CANNOT legally charge a transaction fee on a DEBIT CARD!! If the charge were for more than $44, we would be in court, trust me! I don't really care about what "other mechanics or auto shops do", I care about the law, and what is fair to consumers. People, choose who to believe. Here is the law it is called the Durbin Amendment to the Dodd-Frank Act. Got to be careful, Pat, I have have many friends who are lawyers!! People GOOGLE it yourself! ------------------------------------------------------------------------------ A California auto mechanic cannot legally charge a fee for using a debit card, as this is prohibited by federal law and card network rules. While a mechanic may offer a discount for cash or debit payments, they are not allowed to add a surcharge to debit card transactions, even if the card is processed with a signature. Federal Law: The Durbin Amendment to the Dodd-Frank Act makes it illegal for merchants to charge a surcharge for any debit card transaction nationwide. ------------------------------------------------------------------------------------------------

Quick response. professionally replace 4 break pads and sensors. Drove the car for a day and happy…read morewith the replacement of pads with oem as requested . Reasonable price. May call Francisco if service is needed in the future.

Great service, on time & reliable. Fixed the same day & very transparent with the pricing.read more

5-11 Had a check engine light and called them. Was quoted…read morefor $175 for diagnostic. Went there and he did his thing. Told me the job is gonna be too much for him and he won't have time. Asked him how much for the diagnostic and he said don't worry about it. Instead of milking me for an obvious expensive job, not only did he let me go but he didn't charge me for diagnostic. A few months ago I brought a very old car with known issues. 97 Camry. I've had several mechanics look at it and they couldn't do much despite me paying them. Since this guy gave me a good deal last time decided to take it to him. After inspecting he said it'll be a major repair. Which I already knew from other mechanics. He said that it had a lot of problems and it's not worth repairing. He said that to give up on it cause if I take it to other mechanics, they'll just start repairing piece by piece and it'll add up. Which is what happened. TLDR. If you want an honest mechanic who won't take advantage, this guy is it.

Roger has been in the business for years, and it truly shows in the quality of his work. He's…read morehonest, hardworking, and treats every car with care and heart. It's hard to find a mechanic you can genuinely trust, but Roger goes above and beyond to make sure everything is done right. Great service, great attitude, and someone who really takes pride in what he does. Highly recommend!

If you need an honest mechanic and don't know where to look, look no further than Alfredo at G&M…read moreAuto Repair!!! He took in my car same day I went for an inspection and had my car ready in less than a week. He really takes the time to explain everything and works with you on finding the best solution to fix your vehicle. His prices are also fair and he gives you the best options for the best value. Overall, what stood out to me the most was how attentive and communicated the whole process was. Definitely will recommend to all my friends and family!!! He gave my car new life! Gracias Alfredo

Sloppy. I had to pay a LOT more to get this malpractice repaired properly…read more The absolute worst. I wanted to try, what I thought, would be an honest good place. Regardless of how polite and patient you are it didn't translate to a satisfactory repair. Zero trust. Got fleeced. Guy's nice enough. But when your car is brought back with smoke coming from the tires and a mechanic driving on seized calipers until the tires were stripped and had to pay MORE money to replace. You know it's trash. Above all, they broke my hood rod and didnt inform me of it. But promised to repair. Not a word until I brought it home and saw my grommet was missing. You do NOT forget something like that

Matt and his team are amazing, they know their business and have awesome Work ethic, customer…read moreservice as well as they are trustworthy, professional, reliable, knowledgeable . We are proud and so grateful to have found Craig Automotive. Check them out no matter how small or big your car needs work!! Simply the Best

I waisted over 2k trying to get my jeep wrangler from over heating, many mechanics took advantage…read moreof the situation but this place!!!!! I shall recommend to anyone that mentions mechanical issues!!!! Save your money and car,,, go!! To Craig's!! Best mechanic ever!