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DICK'S Sporting Goods

2.4 (50 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 month ago

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All new bikes but not working
Solar B.

Poor and rude Manager's customer service, Barry Jones. I bought three bikes and none work, Barry the "manager" told me no returns at all. I explained that the bikes dont work but he said its the policy. I asked him why wasnt I told this prior from purchase and he said: " I dont know"...I asked him ehat where my options and he just walked away and told the sales rep to help another customer. Wow. If you decide to buy anything here, remember the manager will not work with you and it will be under your own risk.

Store front.
Ben Y.

This Dick's was a super original to the Ridge Hill Complex and still is! Before there were many stores and restaurants here, it was pretty much just the movies, Dick's, and H&M! Glad to see they're sticking it out. Rarely ever busy, it doesn't seem like they are really reeling in the business. There is also a Subway about to be built right next to it, so perhaps the sandwich eaters will want to buy sporting goods afterwards. The employees are very nice and willing to help; the place is enormous and has its very own public restroom. Know that if you have to go and aren't sure what to do next!! That often happens to me. Sports goods galore, there isn't much you can't find here. That is unless you want underwear. They don't have that (cough cough Modells does cough cough). Other than that it's just a Dick's. Not much different than others!!

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6 months ago

Great selection, but they should have more staff on the floor helping in the aisles. Sales racks empty quickly so try to get there early.

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2 years ago

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9 months ago

Parking $5.00 for 10 minutes and dicks did not have what I wanted. Good bye dicks i won't be back

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Ask the Community - DICK'S Sporting Goods

Review Highlights - DICK'S Sporting Goods

Charlie, the nicest, most patient, helpful & knowledgeable young man assisted us during our shopping and was nothing short of fantastic.

Mentioned in 2 reviews

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People searched for Sports Wear 2,706 times last month within 15 miles of this business.

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Soccer and Rugby Imports

Soccer and Rugby Imports

(6 reviews)

$$

Bought a pair of 'Puma Kings' that I used for 3 practices. The left toe started to peel back,…read moremost definitely a defect in Pumas manufacturing, which the store says they will take back [in their return policy]. The Manager told me that he wouldn't take it back, no refund. Apparently Puma takes too long to get back to them. Now I have to reach out to Puma myself and try to return the product. Have been a customer for 4 years - Won't be shopping here again

The past few times I've been at this store have been meh but today's experience made me want to…read morewrite a review. I am so disappointed with the service at the store I don't think I'll ever go back. I ordered a jersey for my friends graduation and introduction to the bar. I ordered the jersey on Tuesday and they told me that they needed to order the letters and I could pick ho the jersey on Saturday. I ordered the replica jersey with the name on it and then I called back to see if I could customize the jersey they told me it was going to be an additional 30 dollars to customize it so I figured I would go with the cheaper option. When I went in today they told me that the place they ordered everything sent them the authentic jersey so I had to pay the more expensive price. I asked them how it was fair for me to pay the higher price for a jersey that I didn't want because they messed up. After 30 minutes they agreed and sold me the jersey at the price I was quoted. If that was the end of the story I wouldn't be writing this review because it's pretty consistent with what I have experienced before at this store (being quoted one price and when I come in they try to charge me more) However they then told me it was going to be a 30 dollar charge for them to put the name on the jersey! If they said that originally I would have gotten the thing customized!! All in all really just horrible customer service. I wasted an hour of my life there even though I ordered it days in advanced and got over charged for something I was told there would be no charge for.

DICK'S Sporting Goods - sportswear - Updated May 2026

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