Quick stop at this sporting goods store. Looking at fishing gear. No specials that triggered a buy feeling. Not lots of time here before getting back on the road. read more

Buyer beware. I repeat, BUYER BEWARE. DO NOT order any kind of custom golf club off of Dick's website. It will not be delivered to you. And when you call customer service, they do the minimum to try and help. There is no sense of urgency. You will get NOTHING but lip service. "Oh, Im sorry." "Im so sorry." Its a joke. Go straight to the vendor to order your custom golf club, period. read more

Woah!! This one is ridiculously massive!! Two floors of just sport stuff. It even has a batting cage upstairs. Although it was a tad empty, the staff kept coming out of the displays like ninjas just to say hi and offer me their help. Store is kept cleaned and organized. It has a free play area outside the mall entrance. With campfire games and even air hockey tables for the kids. I wish mine was this big! read more

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Very nice Dick's Sporting Goods! It's located next to and attached to the Westshore Plaza mall. It is a large store with two floors. Very clean, well stocked and organized. We were able to find everything we were looking for + more! The parking deck made it easier to find parking, plus it's shaded! A+ to this location! read more

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Two different prices on product? Nothing about this store makes it worth the mark up beyond MSRP. read more

DICK'S Sporting Goods - Two different prices on same product. - Outdoor Gear Near Me - Tampa, Florida

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The store is huge but the staff was not helpful. Tried calling to save time to see if a specific item was in stock. I got bounced around and then a woman answered and told me it was. Drove over, no one would assist me and them turns out it was not I'm stock and I ended up ordering it from Amazon. read more

Great store, bad staff. Specifically, Mike Lane in the golf department. He was sitting on his phone behind the counter and uninterested to help me out. I had 6 clubs that I needed to get regripped. The store was dead at 4pm on a Tuesday... and I showed up at least 5 hours before they closed. Mike tells me he can't do it, even though the last employee was able to get 4 clubs done in less than 10 minutes when I was there last time. He made up multiple excuses and told me I'd have to wait 24 hours to pick them up. He said "I don't know what will come through the door" even though there wasn't anyone in the store. I told him I was fine with waiting around the store and even able to come back. He had nothing to do... he just didn't want to help me and do his job. If you are interested in the clubs, there is a great selection, but you can find better prices online. read more

I love shopping at DSG for the variety and large selection of sporting goods they have to offer. I've been shopping online a lot more since I've noticed a lot of good deals lately that I've taken advantage of. So overall for what they offer, This place is great to meet most of your sports needs. However this location missed the mark greatly when it came to customer service and good employees. I walked the shoe department for at least 10/15 mins before I was acknowledged by the one of the three employees standing around doing absolutely nothing. Then I had to search for an employee to ask a question in regard to the youth clothing section. After this experience I would much rather prefer to continue shopping at the Dick's located at citrus park mall. read more

This is more a store for my hubs but they have a wide variety of sports gear and apparel. Also have local team gear. They do have good coupons throughout the year and good sales. Like how the store is setup and how they have separate sections which makes shopping easy. They also have a huge golf area for any golf enthusiasts. Convenient location in the mall. Restrooms are always so disgusting and very small. I try to avoid at all costs. read more

By far the most ridiculous Dicks that I have ever been in. I walked by 8-9 employees who were to involved and enjoying themselves in the mirror to offer to help me. Obviously where former athletes come once they have lost their edge, how about hiring some "customer service" oriented employees. It's too bad, the store itself is great, everything you could ask for including a Reebok Crossfit section. Oh well, every store can't be a rock star, and this one certainly isn't. Don't recommend it, unless of course your looking for a mirror..... read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Tampa, Florida

Dick's Sporting Goods is a huge sporting goods store at Westshore Plaza. Despite the massive square footage of this store the selection of fitness gear and sporting equipment can be hit or miss if you are looking for a specific item. Lack of organization and availability are also issues in this store. My sister and I specifically came here for yoga pants and hiking attire for our upcoming trip to Ireland. It took us forever to find the Lucy brand yoga pants displayed on the mannequin because the pants were distributed on three different racks in three separate areas. When we finally found the specific pants we were looking for we couldn't find my sister's size. Chances are if your size is not displayed then the store is sold out. When we asked an employee if there were any Lucy slim fit yoga pants in the her size stored in inventory the employee offered to take the pants off the mannequin for us. Florida doesn't receive much jacket weather, but the selection of jackets displayed upstairs was really disappointing. The Columbia, Patagonian, and North Face Jackets on the racks were all similar in style. I was hoping to find a more fitted style, but the jackets I saw online were not available at this store location. I managed to not walk out completely empty-handed on this visit. I found some hiking socks that I had just purchased in another sporting goods store for several dollars cheaper. If you can find what you are looking for it's good to know that the everyday prices at DIck's Sporting Goods are not ridiculously marked up. read more

Westshore Dicks sporting goods. Stay away. I'm not taking this personal or anything I dont typically write about a shop... the bike department here is a 1 star rating. If you take anything from this I hope you heed to this and simply go to the dicks sporting goods up in citrus park.. the mechanic who use to work this one at westshore moved to citrus park one... happy 4rth! read more

Who doesn't like Dicks? I think it's a great place with lots of great sporting goods. One day in November I woke up and decided I wanted to rollerblade. Not sure where the calling came from but I wanted to get back out and enjoy the weather before summer comes back again. I went online and searched for rollerblades and did some research. In a online shopping world it's always nice to still be able To go and try something on or see the quality of something prior to buying. I found a pair online priced half of what it was at dicks. So they price matched it! With the savings I got. I thought it would be a good idea to get some protective gear. Which has become the ultimate investment I made. It's literally saved me from falling to my death. They also have a great pick up service. You place your order and when it's ready you come in, the product will be waiting for you and then you pay. In and out just the way it should be. Hehe read more

Store does not open at 8am. I drove almost an hour to this location to make sure I got what I needed before I went to work and it's very inconvenient that the store hours are wrong.... Multiple people drove up and tried to walk in but obviously the doors were locked. read more

This is the worst Dick's I've been to. It is always dirty and unorganized. The staff is not helpful and do not seem to care about anything or anyone. The golf section looks like it has been looted. The kayaks are not organized and do not expect anyone to help you purchase one. read more

First and foremost, I have to commend Dick's on supporting the local community by carrying a LOT of University of South Florida clothing. Most of the other sporting goods stores in the area seem to forget that the tenth largest university in the country just happens to be a few miles away. Hell, at Sports Authority they tend to have a ten to one ratio of FSU and UF to USF, if they have anything at all. That being said, I needed some golf clothing for an upcoming trip to the Masters. I went to my neighborhood Golf Locker store on Dale Mabry first. It's a huge store devoted solely to golf. The selection was wonderful, but the sticker shock of the prices for golf clothing had me leave with just a hat. I went to Dicks, and while the clothing was still expensive, it was probably 30% less than the dedicated golf store, while still having a pretty extensive selection. I ventured out of the golf department and found they have a large selection of gear for most sports, even surprising ones like kayaking and paddle boarding, which you would not expect to find in a store at a mall. The layout is two levels with a lot of square footage. Two minor complaints. 1) The staff often forget to take the alarm tags off items, so be prepared to have everyone stop and stare at you when you try to walk out and the buzzer identifies you as a shop lifter. 2) They REALLY want to collect and sell information about you, so if you're checking out using a non-cash method of payment, it can be an uphill battle getting past the barrage of questions about name, address, email address, do you want to sign up for our credit card, are you a member of our points program, can I sign you up for it, can we send you email newsletter, blah blah blah. You almost have to get nasty to just get them to let you swipe your card and leave without providing any of that. Dick's is attached to Westshore Mall, which was a premier property years ago, but is definitely International Plaza's younger step brother these days. They have lost most of the fancy stores so Dicks is typically the only store I visit. read more

It was huge! There was so much more variety compared to the one in Gainesville. We loved the attentive service of the footwear employees. We bought 4 shoes. The cash out guy was super nice too. Splendid place. read more

Ok sporting goods store at the Westshore mall. It is the usual DICK's with the usual stuff. They do have some USF items here as another reviewer wrote about. I have become used to BASS pro shop and this seams to be getting more like Walmart. read more

1 star due to terrible customer service. At least half a dozen employees (as well as someone who appeared to be a manager) were congregated at the entrance. Too busy talking amongst themselves to greet me or any other customer. As I wandered around aimlessly, at least two other employees walked by me without asking if I needed help - at this point I was expecting as much, but if Target's employees can provide this level of service, then you would think a store like Dick's could follow suit, especially considering the high ticket items and the fact the store was practically empty. When I went to leave (without finding the item I was looking for), I went back up to the front and interrupted the personal conversation of employees to ask them if they had my item. An employee said IF they had the item it would be over there and pointed me in a general direction. I left. This would have been the perfect opportunity for them to show me exactly where the item would be, look it up, or even offer to order it for me. Oh well. They lost the sale and lost me as a customer. read more

This location of Dick's Sporting Goods is one of the better ones when it comes to athletic stores. The storefront is so large in size that it has two stories. The few times that I have been to this location, it has been clean, organized and there have been plenty of staff members maintaining the store and attending to customers. I've never waited in line for more than a minute or two and the staff is always very friendly when ringing me up. The selection of inventory compared to the other Dick's location in Citrus Park is at least double the size of inventory, if not tripled. My only complaint about Dick's Sporting Goods in general, is how bad their rewards program is. You get a $10 gift card when you spend $300. I get the gesture that you want to "reward" your customers, but nothing about this entices me to spend more money here. 3% doesn't get me excited when it comes to a rewards program. It's no wonder why Sports Authority is now out of business due to more Dick's locations popping up near former Sports Authority stores. The stores are nicer, cleaner and the selection is flat out better. read more

Sly helped me with my order and was super nice and helpful. Only reason its 4 stars is I wish they had a broader cleat selection and let you see the prices of the cleats on the store iPad. read more

Terrible customer service from Mike in what I believe is bike assembly. I asked Mike who I should call in the event one of my bicycles was lost in delivery and Mike advised Fedex. I attempted to respond that I had already contacted Fedex and they appeared to have mis-delivered or lost the bikes. Mike repeatedly interrupted me "YOU NEED TO START WITH STOP ONE AT FEDEX, YOU NEED TO SPEAK WITH FEDEX, YOU NEED TO SPEAK WITH FEDEX." I could not get a word in and asked to speak with a manager. Mike put me on hold then answered the phone 5 minutes later as if I was a new customer. I explained to Mike that I had not spoken to a manager and I did not feel as if I was being treated by a customer, and Mike began to argue that was not the case. I advised Mike I had already begun the process with Fedex, and his response was "WELL WHY DIDNT YOU SAY THAT?" I advised him that he would not allow me to speak and Mike argued further and put me on another hold indefinitely. I am really ashamed for Dicks that they would employ such an individual. I spent over $1k on bikes was treated like dirt. Back Story: I ordered 2 bicycles online from Dick's Sporting Goods. I received a confirmation email for my order, and the following day I receive two emails separately confirming my bikes were on delivery. I received update tracking emails from UPS that my bikes would arrive on 4/6/19. That day one bike arrived. It turned our that Dicks shipped one bike UPS, and another Fedex. After retrieving my Fedex tracking info it reflected one bike was delivered 4/2. I was working from home that day and no bike had arrived. I double checked my doorbell camera and confirmed. I started an investigation with Fedex that did not resolve the issue. I have one bike and purchased 2. No one will give directive. read more

This is a very nice store that is well stocked with almost any kind of sporting gear you would want. The prices are reasonable and the staff I found to be very helpful and friendly. It's in a good location and there is ample parking and other stores and restaurants nearby so you can have a nice lunch and shop away read more

Customers in store without masks on. Found what I needed and headed to cashier. Needed something else... Staff just points or directs you like a puzzle. Get to cashier second time around... I am 4th on line one person behind me. Now I'm 3rd person on line and my customer service kicks in and notice 8 others are in line. I ASK ASSOCIATE RINGING CLOSEST TO ME.."Do you have anyone else that can help you." Her answer, "someone's coming!' "there are other areas to get rung up." Mind you at this point I'm next in line. I don't give out names on social forums. But management can tell by who rang that day first floor main entrance same day as comment made at 1114am. read more

Horrible!! I called 15 minutes before closing and they automatically said were closed in a low voice and when i asked again they yelled at me very loudly then hung up. I wasn't even able to ask my question. Then we ben i called again, they answered my question but i had a mother one and they hung up on me again no greeting or closing or anything. Great products, lousy service. My in-laws do better. read more

I'm not sure the staff could be any less helpful. Even after asking for assistance finding something (three times, to three separate employees), they just motioned toward a section of the store and said to look over that way. Yeah, we tried that before asking for help, but thanks anyways. read more

Armaury - hope I spelled that right - over in the shoes department was extremely helpful. Probably the best representative I've encountered at a Dick's. Other employees could learn from him. read more

They have a great selection of workout gear for everything that you might need, especially for runners or cross fit enthusiasts. Large Nike collection. Dicks has everything to keep you looking sharp if you plan on sweating! This store is very clean, laid out with a shopper in mind, wide bright isles & colorful displays. I've been in several times since it opened. Every time I go to this store its hit or miss.. either its a lot of staff members milling about talking or absolutly nobody around at all. Today I wandered the fishing area for ten minutes before finding what I was looking for. Not a salesperson in sight. Overall its an impressive higher end retailer for sporting goods. read more

Excruciatingly bad customer service. Employees didn't know the merchandise or pricing. Prices are extremely high as well. Of course they have fantastic selection and high quality gear so if you gotta have it you gotta brave it. read more

We went into Dick's looking for a bat for our grandson and was greeting by a female employee that definitely new her stuff about baseball bat, I was very impressed and talked with her for quite a bit of time about how different bats would help or hinder my grandson. My wife went looking for cleats and couldn't find any men's cleats for baseball, only kids cleats and tons of cleats for soccer and football. I understand it's no longer baseball season for most, but the high schools are already practicing and still need the correct type of shoes to wear. My one big complaint about this store is the pricing, it's very expensive and almost makes me go to somewhere like play it again sports or walmart, just to save money. Too bad, they have a great selection on most things, just can't always afford to pay the extremely high prices that they want for things. read more

Purchased a kayak, vest, roof kit, and paddle online for pickup. Everything was ready when I arrived. Alex highly recommended switching out the roof kit for ratchets and a pool noodle and not only gave the rig outstanding security, he saved me $16. Thanks for the information, service, and hella great deal! read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Tampa, Florida

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Great staff and great products. Best customer service I have ever received from a Dicks sporting goods store

The employees here are helpful and friendly. Compare to other Dick's Sporting Goods this is by the far the best regarding customer service. Thanks again. read more

Rick in the bike area was fantastic. I could tell he really cares about making my bike as good as possible. He left me a happy customer

I can only give three stars because I was spoiled at the Brandon location. This location can't even compare. Their selection isn't as vast and their clearance is never as good. I still always stop in when I'm at the mall though. read more

Looked for items on website. Said "available in store only" but they are available. Drove an hour to get there. Told the items have not been in stock for months. No apologies. Nothing. Looked up other stores. Items showing available. Called stores. Same thing...not in stock for months. Fool me once. Never again. read more

I ordered an item and the wrong size was sent. Yes, it would've been nice if the packager was paying attention and sent the right one out, but mistakes happen. After emailing customer support I got a prompt reply back the same day and since the item was still in stock, an exchange was arranged with no hassle at all. I now have the correct item and will continue shopping on Dick's site if their customer service continues to be this responsive to fixing mistakes. read more

My boyfriend and I purchased two kayaks with the help of one of their associates, Tyler. All of our questions were answered and we had wonderful customer service overall. read more

Went in to just browse around with my boyfriend. Most of the employees were just standing around and not helping customers. 2 guys were just standing next to each other looking at something on their cell phone. My boyfriend had a question about something and had to interrupt them to get help. Bad customer service. read more

My son was begging me for an adidas jogger set but not sweat material. We found the pants for $45 but unfortunately no jacket to match. We were able to find the jacket else where. He was excited. read more