I have a piece of luggage that is well over 10 years old and it's been on planes, road trips and…read morecruises. Finally the wheels gave out. TravelPro no longer has the parts available, so I started calling authorized repair shops. The folks at Luggage Service were so friendly over the phone and provided me an approximate pricing range but stressed they needed to see it before telling me the exact amount. I made the drive from Orlando to Tampa and found out why they have been in business for over 100 years.... quality workmanship, excellent customer service and reasonable pricing. The best thing is that my trusty WalkAbout Lite 3 has a new lease on life and is rolling like a brand-new bag!!

A zipper broke on the removable cover on my son's baseball catcher's bag. Anyone who has a child in…read morebaseball/softball knows gear can be expensive, especially anything having to do with catcher's gear. We had won the bag in a raffle, and it is expensive to replace (about $200). So I took it down to Luggage Service to see if it could be repaired. The owner was there and he was very friendly and knowledgeable. He understood the issue immediately and explained my options. Instead of recommending the most expensive fix (replacing the entire zipper), he recommended permanently attaching the cover to the bag with a piece of leather at the detachment point where the zipper was broken ($30). He said that it's the most economical option and would make the zipper more "boy proof." He said to leave it with him and it would be done in a couple of hours. When I returned a couple of hours later, the bag was behind the counter and his daughter greeted me as soon as I walked in. If you go onto their website, the business has an incredible 107 year history in Tampa with several photos of how the company grew over the century and the historic buildings they occupied. She and I talked about that for a few moments as she cashed me out. Before you throw out a damaged bag or suitcase, consider Luggage Service Repair! They also have a huge selection of luggage and other types of bags for sale in their showroom.

After our experience at Samsonite this weekend, I had to update my review. We returned this weekend…read moreafter we found out they were closed on Tuesdays & Wednesdays (when we drove out there on a Wednesday). I called beforehand to double-check that they would be open, and the person who answered the phone was very helpful. We were bringing back a suitcase that broke after only 2-3 uses and was recently purchased at a different location. When we arrived, the manager greeted us, was very friendly and professional, and quickly resolved our issue. One thing I LOVED about this store was that they had signs all over reminding everyone to wear masks PROPERLY. After seeing so many people that busy Saturday with either no mask or masks below their noses walking around outside in the outlet, their attention to the safety of their customers was very nice to see. They even had signs on bright paper clearly stating that noses must be covered with masks - THANK YOU! I wish the rest of the stores and the outlet itself would post similar signs and ensure that all customers were wearing masks, and wearing them properly. This store also had hand sanitizer available for customers. Thank you, Samsonite!

I drove 40 minutes to go here. When I got there, there was a sign that said bathroom break be back…read morein 10 minutes. I waited around for 40 minutes and they never opened. I watched many people approach the closed store. Bad business and a waste of an afternoon for me.

CAVEAT EMPTOR! (Trans. BUYER BEWARE)…read moreDONT EVER SHOP HERE! This store is the worst kind of tourist trap, they don't care about their customer at all. The man who pressured us into purchasing a totally mis-measured, cheaply made, floor model suitcase (for $25 more than you can get it on-line) refused to give us the Military discount because it "would involve too much paperwork." This same man, Akeem, did not inform us that all sales (not just floor models) are final. Now they are playing a game where some fictitious "regional manager" in Orlando (the Orlando staff denies that Luggage Factory has regional Managers) will call us back to settle the dispute. My recommendation is to avoid this store at all costs; but if they do succeed in pressuring you into purchasing some of their exotic junk-luggage, rather than wasting your time and being further abused, dispute the purchase with your credit card company or file a small claims action. These people are really shady! UPDATE: Sameet from the Orlando Store called and authorized the refund. The girl at the Wesley Chapel Outlet location couldn't have been nicer about processing it quickly. The warning still stands, if you are getting terrible, abusive customer service just leave! As for the merchandise, you can get the same or similar luggage for less money on-line.

TJ Maxx is a great stop when I need cute gifts or I'm looking for a quality handbag or housewares…read more I like how organized they keep this store, and I always find something cute when I peruse around. The store is kept clean and inviting. The checkout process doesn't usually take a long time, even when there's a line, and I like all of the trinkets you can look at along the shelves when you line up before the cashiers. This plaza's parking lot fills up easily, and with one way traffic throughout the lot, it can take a lot of time getting stuck behind someone waiting to park or looking for a space. But the staff is usually friendly and helpful, and there's always something cute to buy.

This is a great store. Man do they have fully stocked shelves but a ton of things I'm not seeing…read moreat my home state stores in Arizona. Wishing I had more space in my suitcase for sure. I'd be buying some stuff to take back home. Store is neatly organized and easy to find stuff.

TJ Maxx has everything you could want and more! This TJ Maxx store is very clean and well stuff…read more You always go in maybe looking for something maybe not, but always walking out with a bunch of finds! T.J. Maxx is a great place to go for gifts, household items, pet supplies, clothing, and accessories. I love shopping at their family of brands, which includes Marshalls HomeGoods and TJ Maxx!

LOVE LOVE LOVE This is a fabulous TJ MAXX!…read more This one is as nice as my fave location in Dallas but better. As this location has the biggest jewelry section I have ever seen. They even have a dedicated section of Gucci. Don't threaten me with a good time baby. OuiOui. Will return & often.

I purchased a travel bag in late December 2021. While completing my transaction I specifically…read moreasked about returns and was assured I could get full return. Today, December 28th I returned to the store to return my item as it wasn't exactly what my wife wanted. The very nice lady at the counter informed us we could only get an instore return receipt. This was NOT my understanding when I purchased this bag. The lady working in the store told me "this is the only time of the year I don't like working here". Apparently this store has a history of pulling this trick on customers. We asked to talk with the owner but were told "they are on vacation this week" Isn't that convenient this week after Christmas? My name is Jim White and I can be reached at 618-263-8499 should the owner of this store have the character to call me and make this right. Note: I support the idea of keeping our small business in operation but you never have this problem with Amazon.

I will be heading to Europe soon and need a current converter and they had a selection of them…read more They had one that would handle different types of European outlets and since I plan to visit several places the selection met my needs. Prices were ok not great but in this specialty area, availability is most important. I called before I drove there and they were able to let me know they carry such items.

Extremely friendly staff, and a great place to pick up Florida Aquarium tickets for 4 bucks off!…read more(Located right next door to the aquarium itself, and you can avoid the long lines to boot). They also validate parking for the ramp across the street. Top notch.

We used DTB to store our luggage while we checked out the port area after coming back from our…read moreCarnival cruise. Great customer service and for $8.00 per piece of luggage for storage it was sooo worth it. One word to the wise, if you paid for transportation to and from the airport thru Carnival you must take their ride as soon as you disembark upon returning to Tampa...Luckily I had remembered the name of the agent with Carnival who told us that we could take the shuttle bus at ANY time to get back to the airport but found out that was untrue. Luckily the bus had returned to bring passengers for the next cruise out and we were able to ride back to the airport with him. I will say the Tampa Port for Carnival S.U.C.K.S. and the cruise itself was, well, lets just say I expected everyone to have mullets and be missing the majority of their teeth. NEVER AGAIN for that port.

It's hard to know what to think about QVC. On the one hand, their constant hyperactive shilling for…read morean endless array of fashion, home electronics and kitchen gadgetry can be mind numbing in the extreme. However, with close to $12B in sales, someone's watching this cable television stalwart... including me. Like most infomercial producers, they are in the instant need creation business. When you woke up this morning I bet you didn't think a set of solar powered garden gnomes or Spanx for your chubby canine would be on their way to your home. But you're about to find out you can't live without either of them. Absolutely no one is impervious to their evangelical zeal. Personally, I have purchased one thing from these capitalist carnival barkers -- a juicer that soon departed the earth after dispensing very little juice. No doubt the squeeze was on me. No matter, I simply can't turn away. Two grass fed steaks on easy-pay for $200. No way, you say... yes way... say their operators. Someone's certainly making their "number sold" chyron spin. As cable descends into a death spiral of cheapskate programming and reruns QVC's brand of reality show huckster bluster is a car wreck that you can't turn away from. Hold it, James Taylor's on, promoting his QVC exclusive Christmas album. Santa's big day is only seven months away and by QVC's calendar, that's right around the corner. Merry Christmas everyone! Five easy reindeer.

QVC (short for "Quality Value Convenience") is an American free-to-air television network and a…read moreflagship shopping channel specializing in televised home shopping, owned by Qurate Retail Group. Founded in 1986 by Joseph Segel in West Chester, Pennsylvania. My daughter buys lots of merchandise from QVC and as boring as I find watching this network I do let her purchase items for me. Our favorite time of year is Xmas holiday shopping. It's a great place to buy items for friends and family. One year we purchased little light up Xmas trees for our friends. I still have mine. I'm not into sitting watching them go on and on about a product. If you want something specific I believe you can go online and search QVC. Go ahead and shop until you drop!

I can't quite place it, but this Target isn't spectacular, but it's fine. The layout of this area…read moreis a little odd (at least to me) as I'm not used to Target occupying the top level of a multi-story building, but once you're inside it's familiar enough. The store just felt really cramped, yet missing a lot at the same time. Maybe I was just looking for the wrong things, but I just didn't find anything I was really looking for and had to just settle on a few things to get through during my short trip.

This has to be the worst Target store I've ever been in. The selection of merchandise is terrible…read more(for some reason it's way worse than most of the Targets I've ever shopped at). Things are laying in the aisles. It's just a mess. I needed a hard side suitcase for business purposes and the only one that met my needs had a handle that didn't work. The parking lot is dark and feels unsafe. The elevators are slow and at least one of three doesn't work. The walkways and the stairs by the parking lot are absolutely gross. Not sure what else to say. Basically, it's nasty and not typical of most Target stores.