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    DICK'S Sporting Goods

    3.1 (52 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

    DICK'S Sporting Goods Photos

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    Steve O.

    Unfortunately, after an attempt to check out today at 520pm lower floor with Kyle the rating lowered from my prior amazing experience to 3 stars. After waiting for 5 mins as the 2nd person in line I finally nicely asked if there was another person they could call to help as his customer was buying literally about 30 gift cards. His response was, " yeah there's another register upstairs". No sorry nor display of any concern for the inconvenience of me having to go the opposite direction and floor to check out. Went upstairs and someone else helped me who was great. Ryan in the baseball area was super nice and helpful. 10 mins later and that customer is still being helped by Kyle. Management may want to work with Kyle on how to handle a nice customer asking for assistance. At least a sorry and offer to go upstairs.

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    Photo of Tony J.
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    9 months ago

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    6 months ago

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    5 months ago

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    2 years ago

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    4 months ago

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    8 months ago

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    3 months ago

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    7 months ago

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    3 years ago

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    1 year ago

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    1 year ago

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    9 months ago

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    2 years ago

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    5 months ago

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    1 year ago

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    2 years ago

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    6 months ago

    Cool store but very badly understaffed. Took 30 minutes to get through the line to check out and there was only one register open out of six

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    4 months ago

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    Photo of Kathy M.
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    1 year ago

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    3 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    Photo of Hermann K.
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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    This is the best Dicks by us. It's huge! We found a lot of great items for Christmas gifts.

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    Photo of Jim J.
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    5 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

    The main employee who is a bit older in the golf department is the most kindest and the main manager as well is super helpful.

    Mentioned in 3 reviews

    Read more highlights

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    The store itself is so well organized, clean and inspirational. But what truly makes Laguna Hills…read morethe best REI I've ever been to is the staff. In today's world, excellence is not common. Emma, who was at the register, personifies attention to detail, genuine care and true excellence. In small talk, my husband explained to her that I have been having health issues with forever plastics in my clothing. That's why we were there to buy Merino wool. Immediately, she looked at all o f the tags from the clothing we assumed was pure wool, and found out two of the 3 pieces actually had over 40% polyester. She went even further and went back to the clothing area with us and found 2 pieces that were 100% wool. Emma also has a great personality, sense of humor. Before we left, we asked to speak to her manager since we were so impressed. When Lisa came out to talk with us, we were blown away. She, too, has that same level of care and excellence. We are definitely fans of REI, and will always be loyal to the Laguna Hills location!

    This REI is much bigger inside than expected from the outside. Everything is laid out nicely with…read moreplenty of room to see everything rather than cramped aisles and displays. Located right off the 5 and El Toro in the Trader Joe's shopping center, there is plenty of parking with a bakery just across the parking lot, and a great Mexican restaurant next door. They have lots of high end backpacking supplies, tents, shoes, clothing etc.. and they also have more budget friendly options. Not crazy about their pushing the "membership" but it's not a requirement so you can shop away without it... I think it does save you money over a few purchases. Lots of gifts to be had here.. I was surprised how many cool little things they had that made great gifts and are not camping specific.

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    4.7(179 reviews)
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    THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

    We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

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    REI - Sleeping mats

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    3.9(606 reviews)
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    Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

    As a new member visiting the store for the first time, Trevor is exactly the sort of person you…read morewant helping you. For the short time I needed help somebody at the store, I felt supported from the first moment and proud to be a member. The store was clean, well stocked, very organized, and had lots of great selection across all the kinds of things you think you might find at the store like this, and some surprises too. In one trip I found something for myself, my wife, and my two young kids to prepare us for an upcoming camping trip. We will be back.

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    DICK'S Sporting Goods - sportswear - Updated May 2026

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