Good selection of hot tubs to pick from. Tim, the store manager was very helpful and informative…read more He answered all my questions and directed me into a tub that suited my needs. Ended up with a Bullfrog hot tub and couldn't be happier. I went with this brand because it comes with Bluetooth radio, lighting, waterfall and all the features of other higher price tubs such as Jacuzzi. I purchased it in the fall when they're giving good incentives and discounts. I would highly recommend you talk to Tim.

Great customer service. Walked in need pool supplies. Helped me find what I needed 123read more

We were just passing through. It's been a while since I've been to this mall or to this store…read more Not much had changed. Still has boats and camping gear and the aquarium with fish and the bridge that everyone was taking photos on. They sell clothes and guns and bows and arrows. Fun spot to shop! Staff was very nice. Value is decent.

I am writing to express my frustration with how my wife and I were treated during our visit on June…read more6, 2026. My wife has a serious back condition and lives with a disability. She also had her medical task-trained service dog with her at the time. We are not new customers--your staff has seen us in the store multiple times before, both with and without the service dog--so there should already be awareness of her condition. When we arrived, there were four power scooters available, and we asked to borrow one, as we have done many times in the past without any issue. However, we were stopped by an employee named Neil, and my wife was told she could not use a scooter--even after explaining that she has a metal rod affecting her spine and was in pain. We were then directed to Kristin near the entrance. After waiting several minutes, she called a manager but largely ignored what I was explaining about my wife's condition. Despite clearly communicating the situation--and despite your staff being familiar with us--we were denied use of a scooter and told they needed to keep all four available for other customers. I even offered to leave my driver's license as collateral, but that was dismissed without any consideration. Frustrated and disappointed, we left the store. Afterward, we called and spoke with Elizabeth, who was far more understanding and willing to help--something the in-store staff did not offer at all. We have always borrowed carts from your store without issue, so this experience was both confusing and upsetting. The lack of empathy, consistency, and willingness to accommodate someone with a known disability is unacceptable. I was fully intending to make a purchase during that visit, but instead, we left feeling disrespected and overlooked. This situation could have been handled very differently with even a small amount of understanding and basic customer care. I hope this is addressed so that no other customer--especially someone with a disability--is treated this way. Very disappointed,

REI and I have a love hate relationship. I never find anything that calls out to me. Unfortunately,…read moremany things don't fit me well either. I did find a gray Patagonia zip up that had my name all over it. I was greeted multiple times and the employee was helpful getting me a fitting room. The cashier was super friendly signing my wife up for the membership.

Too bad REI decided not to carry products for ski and snowboard enthusiasts. Lots of online…read moreproducts but nothing at the Vernon Hills location you can actually see in person

Another visit to North Chicago side, another trip to the outlets to shop at the UA Factory House!…read more Bought some Project Rock shirts that were 40% off, a pair of Joggers and UA Wristbands. Pretty good deals! Didn't see any pairs of shoes that seemed interesting enough to purchase this time around, though. Was also thinking about getting the backpacks and hoodies, but changed my mind. Figured it was going to be too much. Anyway, liked browsing around and checking out different items that were available for sale for everyone. Glad to have found a few to buy and take home!

From the owner: Under Armour serves as a catalyst for the progress of athletes and our communities. Our purpose…read moresits at the intersection of "Who We Are" and the "Need in the World" we can fulfill.

I just stopped by on my way to lake geneva . I was so impressed with Sheila A . Sheila looked all…read moreover the store because the inventory said there was one left in my size and found it . I thought her customer service went above and behind . I will be back . Thanks again Sheila A

05/17/26 - I love the merchandise @ North Face but I'm not crazy about the prices. They have some…read moregreat merchandise but I find their merchandise to be a little on the pricy side. I'm going to South America later this year so I'm trying to find an inexpensive light weight waterproof jacket or poncho. They have a number of jackets that are waterproof & windproof but I find spending anywhere from $160 - $300 for a single use jacket excessive. I'm thinking maybe a poncho that can roll up into a tiny pouch & be attached to a carabiner might be a good idea & far less expensive. This would also save luggage space?

The idea of buying a boat - canoe, kayak, or inflatable - is super daunting!!! Which is why I…read morewanted someone to walk me through it. Offshore of Lake Bluff has a solid selection of boats, and even in the off-season ( this visit is in January) there's decent variety in stock. Sam took me through the store and answered a ton of questions I had without pressure - selling. He's been boating since he was a tot and it's pretty clear that he loves his job as his eyes twinkled while he explained the ins and outs of different models of boats and gear. I was pleased to hear that while they have some boats in stock, they can usually order another if the one I want sells, since I should probably (I mean really) consider my income and savings situation before making a purchase. I will definitely be back when I know what I can afford. I am excited about getting out there in a boat I own instead of a rental. And I'll be proud to make a purchase here. It's always nice to support local businesses, especially if they provide excellent service, like they do here.

Offshore contacted Eddyline and changed their order with them so I could have two matching colored…read morekayaks, a Caribbean 12 FS and a Caribbean 14 FS, and delivered them to my home in Noblesville Indiana. My local Eddyline retailer was unable/unwilling to do the same. Great communication and pleasant demeanor. Highly recommend Offshore in Lake Bluff.

You couldn't ask for a more knowledgeable place to go. If you want to learn how to fish lake…read moremichigan you must stop here before you go out.

Lake Michigan Angler is the most complete salmon tackle shop in the entire Great Lakes. They have…read morehundreds of dodgers and flashers plus thousands of spoons and a great selection of casting and river gear. The best part of the store is their knowledgeable staff; especially that guy who kayak fishes. All salmon fisherman need to stop there.

I stopped by on Thursday to purchase a Bulls SeeRed 2022 playoffs T-shirt. Mariana helped me find…read morethe shirt, and let me into the fitting room to try it on. I also had an excellent experience with James, who was my cashier. Tough loss last night for Da Bulls, but hopefully we can rebound in Game 4. Who knows, maybe I'll be able to come back in June to purchase a Chicago Bulls 2022 NBA Champions T-shirt. A boy can dream, right? Much gratitude to the entire team at DSG VH.

Juile up front was a great help and such a sweetheart definitely should be the manager since we…read moreasked for the manager and he (Dan) was busy to come up and said we need to wait! Tamera definitely hates her job we asked for shoes in the back and they don't have them but when asked up front they did in deed have them! Blake was very helpful and brought us the shoes that Tamera said they didn't have! What are the odds! Lol!!! When another customer asked what her problem was we agreed she was little nasty! Dan did talk to us, telling us he's short staffed. Sadly, the staff he had "helping" customers don't have a common decency with customer service skills! Tamera should definitely be working at an Amazon warehouse where she doesn't have to approach customers. I've been to multiple Dicks sporting goods, by far the worst experience I've ever encountered!!

The service here was amazing, they were super kind to me, If i was looking for shoes or needed…read moreassistance, i would ask josh, luisa, or Cjs. The value of the shoes on are super high for the price, i would go back here again.

The Nike Clearance Store at Gurnee Mills is basically a playground for sneakerheads on a budget…read more Everywhere you look, sales!!!! Racks of discounted hoodies, shoes calling your name, and that one pair of Air Jordans whispering, "Treat yourself." It's like Nike decided to throw a clearance party and your wallet got an invite. Buy those shoes.... you sacrificed 9 weeks from the outside world,, left home, worked hard, obeyed your RDCs, got beat, persevered..... you absolutely deserve it!!!