I am a local who shops at mountain high here and in Atlanta. Buy on clouds here because of the…read moreselection, however, went today and my husband and I were going to buy a pair each and 2 pairs for our grand kids going back to school. Went to Grand boulevard after not being helped for over 20 minutes. We were never greeted and stood at the shoe display waiting to try on shoes while we watch employees behind the counter just talking to each other and another group at the fitting room laughing and never offered to help they made eye contact and went on back to talking. Not sure where the manager was but this is not good for business. We ended up at sun set shoes bout 4 pairs of shoes and socks.

A store employees called security on my 14 year old kids because she felt they stole something…read moreafter leaving "weird". The security guard followed my kids around the outlets until I got there and told me Mountain High Outfitters had them on video stealing something and they were going to prosecute. I allowed the security guard to check all receipts and look through all bags. He found no evidence of theft. The security guard escorted me and the kids back to the store at which time I looked at the security footage. My son (mixed race) entered the building and she showed me him exiting the building and looked back at my other son and left. That was what she based her assumption that he had stolen something on. I told her it was because he was black that she was accusatory. She replied, "I knew you would say that". He did not steal from this store and the footage shows that as well as the security guard going through all of our bags. Racist.

Bass Pro Shop always offers a fun experience with its rustic vibe and cool outdoor displays -- it…read morereally does feel like a mini adventure walking through the store. The scenery and layout make it a destination, not just a store. Still, it's worth checking out, especially if you love outdoor gear or just want a unique shopping atmosphere.

I went into Bass Pro looking for SPF gloves for fishing, and Carol made the experience exceptional…read more She treated me like a long-lost friend from the moment I walked in. She patiently explained all the SPF glove options and then mentioned some great clothing sales -- not in a pushy way at all, just genuinely trying to help me find what I needed. Carol was knowledgeable, friendly, and truly customer-focused. Bass Pro is lucky to have her!

A lot of products in stock, decent prices. I will definitely stop in again on my next trip down to…read morethis location.

Friendly and attentive staff. They offer fishing advice and show us what flies to buy…read more We stop in here a lot. Orvis sells awesome fishing gear and rods reels. I feel like my business is appreciated. I like being treated like a priority and this is the level of service I receive from this Orvis store. FYI - They offer fly casting lessons too!

Terrible service and will definitely not come back and she was on her phone the entire time. I was…read moreextremely disappointed with my experience at this surf shop. I came in excited to look around and potentially make a purchase, but the customer service completely ruined the visit. I asked what I believed was a very normal and reasonable question about one of the products, and instead of receiving a helpful answer, the employee I spoke with immediately seemed irritated and annoyed that I had even asked. Her tone was rude and dismissive from the start, and she made me feel like I was inconveniencing her simply by trying to get information about something the store sells. As a customer, I don't think it's unreasonable to ask questions before making a purchase, especially in a specialty shop where people may not know every detail about the products. Rather than helping me understand what I was looking at, she responded with visible frustration and an attitude that made me feel unwelcome. What bothered me most was how unnecessary the interaction felt. I was polite throughout the conversation and wasn't demanding or difficult in any way. I simply wanted assistance, which is one of the basic expectations when visiting a retail store. Instead, I felt like I was being talked down to and treated as though my question was stupid or not worth answering. Customer service can make or break a business, and unfortunately this experience left a very negative impression. A surf shop should be a welcoming place where people of all experience levels feel comfortable asking questions and learning more about the sport and equipment. Instead, I left feeling frustrated, embarrassed, and unlikely to return. I hope management takes customer interactions seriously and reminds employees that a little patience and respect go a long way. One rude interaction can easily drive away customers, and based on my experience, there is definitely room for improvement in how customers are treated here. I normally don't leave negative reviews, but this experience was disappointing enough that I felt it was important to share. i think her name was kaylee or something and she needs to learn something.

An employee named Marayna was really nice and helpful, showed me where everything that I need was…read moreat.

Surf shop/tourists trap type shop that is sprinkled throughout all beach type cities. This one is…read morelocated on the boardwalk of okoloosa in fort walton beach. Very large and spacious shop compared to other surf shops. Your immediately drawn to the giant shark photo op In the center. My family and I were on the search for a puddle Jumper or life jacket for a one year old (these are nearly impossible to find) and had no luck. Looking around and the pricing wasn't too bad and workers seemed helpful. Overall it was a good time killer why we waited for our table at the rocking Taco next door. Cool decor for sure.

Very clean store along with helpful workers. Hailey was great help finding what I neededread more

I ordered 7 different wires from west marine. The ordering process was very easy although when I…read morerecieved my package, I found out that one of my wires was cut at 3ft, and the other 27ft would arrive another day, I ordered it as a solid 30ft strand. I contacted customer service about the issue and they sent my money back for the 1 strand that was cut. The next day I recieved most of the other wire that I needed. The other wires were packaged as if they had no concept of handling wire. None of it was rolled up, it looked like they had just shoved it inside the box and called it good. I spent well over an hour going through all of the other wire and de-tangling it. I will be measuring it to see if they actually sent me the correct length of wire because I doubt that they did. I added pictures of what the mess of wire looked like. Instead of them taking 30 seconds to coil the wire while they pulled it off the reel and taping it, they did this....

Very helpful and knowledgeable. Excellent choice of boating products and accessories. Had…read moreeverything I needed and then some. Will definitely shop here again.

Needed some pool floats for the lazy river at the Henderson Beach Resort, this place had a large…read moreselection for a great price. But the two women who waited on us made the review. They were kind, attentive, chatty with our boys, and blew up our floats for us. I will always honor great customer service. And these ladies provided just that. Not a fancy place, but grateful nonetheless.

This beach store sells everything from name brand fashions to cheesy souvenirs. They have beach…read moretoys and sunscreen. The store is huge, clean, well stocked, organized, and well lit. The prices are very reasonable. The employees were friendly. I plan to return to shop before we head back home in a few days.

I had an extremely uncomfortable and disappointing experience at the North Face store in Silver…read moreSands Outlets near Destin, FL. An older woman with salt-and-pepper hair (around 5 feet tall) followed me around the entire store as if she believed I was going to shoplift. Not discreetly. Not casually. She stayed close, aisle to aisle, watching me the whole time while other customers shopped freely without being trailed. Let me be very clear: I was wearing leggings, a sweatshirt, and a denim jacket. My purse was barely large enough to hold my iPhone, let alone conceal clothing. We were in town for the holidays in Seaside and stopped in because the weather was far colder than expected we genuinely needed warmer gear. There was absolutely no reason for this level of scrutiny. The message was loud and clear: I was being singled out. It was humiliating, unnecessary, and deeply unacceptable. I regret not returning my items on the spot, but like many people in situations like this, I worried about "making a scene." That internal hesitation the pressure to stay quiet while being treated unfairly is exactly what makes this kind of behavior so damaging. This wasn't about loss prevention. It was about poor judgment and profiling, and it created a hostile customer experience. North Face markets itself as an inclusive, values-driven brand. This store did not reflect those values at all! Management needs to address this behavior immediately. No customer should feel surveilled, targeted, or uncomfortable simply for walking into a store to shop. I will think twice before returning and I hope corporate does too.

Excellent! Staff is very helpful and I was impressed with the inventory and the prices…read more Definitely worth a trip if you are a North Face fan.