Surprised I haven't already reviewed this. I've definitely been before, once in a long while when I'm looking for a specific item. It's huge, it's expensive, and usually it's disappointing. Today I was looking for a mess kit for camping. They have vast areas devoted to clothing, a whole wall of hundreds of Stanleys, 14 different dog bowls, and zero mess kits. Two little aisles of camping gear, and that's it. Their grilling section is four times as big as the camping section. I guess that's what people wanna buy, but if you are looking for outdoor supplies, this is not the place to come. read more

We frequent DSG and have for years. The Easton location is more hit than miss and we're familiar with the layout and products. We hit it up yesterday after the Buckeyes won and got us some new Buckeye shoes and fun fab hoodies we're pretty sure once they sell out that is it. They are that fun! In the shoe department there were three associates kicking it and not approaching anyone for help so took a star down. Once my husband approached them, only then did we get what we needed. Weird. The checkout was awesome great staff who welcomed us with a smile and was super efficient and smooth with our transaction. During the COVID years, DSG kept it legit and professional with car deliveries. When I do stop for golf gear, I'm always approached in that department offering help so that makes me happy. Overall, I do love this store experience overall. Admittedly, I did try the new Polaris location the weekend of their re-opening Aug 15-17 and what a nightmare. Too loud and too big for my taste. Keep me going back to Easton as the people are great and Easton keeps it easy. read more

Went looking for some waterproof shoes at Easton and found the perfect pair today! I was real impressed with the customer service at Dick's! I had two different reps helping to find the perfect shoes! Price-point was on the higher side but what a great selection. You can get everything here from clothes to canoes! read more

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Came to this location today to find a pair of shoes. Showed up with plenty of time and knew what I was looking for so I could be in and out quickly before they closed. There were about 8 employees just in the shoe section, all standing there talking. I had to approach one to get the size I needed, to which they told me they had and would bring out to me. I waited and finally they brought it out. It was the wrong shoe and wrong size. I told them this and they said they'd bring out the correct one. I waited another 10 minutes then saw a guy bringing them out. The guy who was "helping" me, approached him and told him not to bring them out and they started laughing. Then came over and told me "sorry, we don't have your size" even though he looked them up prior and told me they did. Clearly doing this because they all wanted to be done working and go home even though there was still time before closed. If the employees here don't want to work and do their job, they need to just file for unemployment and quit wasting customers time especially ones who are there to spend money. I was extremely annoyed and won't be returning to this location. I recommend anyone who wants to go to a Dick's - just go to the one in Dublin instead. No one at the Easton location is interesting in working and would rather lie to customers rather than get their business. read more

I came here with a friend yesterday who was looking for a specific brand of shoe. This location is very well-organized and pretty easy to navigate. They had a pretty extensive selection, especially of shoes - but trying them on revealed a pretty limited stock in-store. Thankfully, they were able to provide free shipping within a few days of anything they couldn't provide in real time. As for service, we only interacted with one employee, in the shoe department. He approached us and pretty much everyone else in the department to see if we needed help, before we had to ask for it. The people he radioed to were pretty slow bringing out the shoes, but he himself was extremely attentive, knowledgeable, and kind. Though my friend already had an idea of what shoe she wanted, he had recommendations based on her needs and foot structure. She ended up sticking with the original, but we still very much appreciated the genuine guidance and potential ideas for the future. (Wasn't trying to upsell either; I think the ones he recommended were actually cheaper. He really did just want her to find the perfect shoes.) I didn't catch his name, but major kudos to the very tall employee working yesterday in the shoe section. He's awesome! If your item is out of stock, the ordering process is pretty simple and quick. You're able to type your shipping and billing address yourself (thank goodness, because repeating and correcting can be so tedious), and the employee will do the rest. Overall, seems to be a pretty solid Dick's location! read more

The music was so loud! It makes your head spin! But, the new design was nice. It was clean and easier to try items on.

Hey yal nothen long nor extravagant! I came here looking for some sports undies to keep me right and tight while I workout and go about my everyday life. I came to this location to pick up my undies no major complaints. The only thing I didn't like was the fact that they had the same nike undies in two different spots: 1 in middle of store and 1 towards the front. Had I not looked around to see what else they had I wouldn't have found the second spot up front, which had my size. They seem comfy but only time will tell if they roll up near the thigh. Check them out if you're looking for breathable drift-fit undies. I will say they are pricy $35 & $38 for both 3-packs. Sheeesh! read more

DICK'S Sporting Goods - Drift-Fit Boxer Briefs - Sports Wear Near Me - Columbus, Ohio

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Horrible customer service/lack of manners especially from the management team. I brought in a return and they refused to complete it even though the shoes were in perfect condition. Will no longer be shopping from Dicks period. read more

Could not purchase the jacket i had picked out. The jacket was secured to the rack with cables. Staff could not find anyone to unlock it. Slow and distracted read more

I feel like the store is always keeping up on stocking items appropriately. That's important me when I come.My brother loves he Carhardt shirts and Dicks definitely has the best selection. Can't wait to go back...... haha trip splayed for later this eevening read more

Website is just GD terrible and I mean GD terrible!! This place is listed as some place to buy handguns? When you go on their website handguns are not listed so when you type in handguns or revolvers or semi-automatic handguns it brings up absolutely nothing!! Do not advertise that you sell handguns when your website does not have them on there!! read more

People here clearly hate their job and are miserable. I couldn't find anyone to open up a dressing room for me and had to walk up to the front where two associates were talking openly about how terrible their job is and discussing their coworkers....I just stood there like an idiot waiting til they stopped to ask for a dressing room. Completely unprofessional. Dressing room was dirty like it hadn't been cleaned in months. No one to help myself and others in the shoe department. Cashier was rude and condescending when I didn't hear the total the first time because he couldn't be bothered apparently. Threw my clothes into the bag which was near the FLOOR and CRUMPLED UP my receipt to place it in my hands!! I mean I was shocked and didn't even have time to say anything. read more

We placed an order online for a ton of gym equipment. The process was very easy and we were able to pull in to the designated pickup spot and register online for the employees to bring out the items. We did have to wait a while, which I assume is due to the excessive weight of the equipment. The employees were very nice and we helped them load the equipment into the back of the truck. Besides the wait time we had a very pleasant experience. I got to sign up for the rewards program and we got some nice points to spend in the future. You also get a bonus if you buy online and choose curb side pickup to gather your order. read more

Yep me and my daughter went there. We bought some cleats, socks and gloves for softball. For our first time there wasn't much customer service. read more

I don't shop here often, and this visit was a reminder why. I am actively looking for a good pair of running shoes. I thought Dicks would have a large selection, and I was right, but the stock of shoes was very lacking. I wear a very common size at a 9.5 -10 depending on the shoe. Where I limit myself is that I typically wear a wide. I browsed online at my options and had my mind set to leave the store with a pair of shoes. We arrived and went to the shoe department which was like a war zone. I found the shoes I wanted and followed the process to request a pair to try on by scanning the barcode and waiting... and waiting... and waiting... and, you get the point. I finally pinned the associate down and requested a shoe.... I'm sorry, we are out of stock, he said as he passed me to assist another customer. Okay I thought, let's tray another color at this point I will tell you that the same events occurred, a lot of waiting, a little attention and and an out of stock shoe. I was growing impatient at this point, I asked the guy to search three different styles/colors, and bring me something. He arrived and handed me a box. I tried the shoe on, it was not what I was looking for. I looked for the associate again, no where to be found. I left the box on the bench and headed for the exit. In summary, I left with no shoes and high blood pressure. I think this visit will satisfy me and the urge to shop (or even browse) Dicks for at least another 3-5 years. Maybe they will have their act together by then. read more

DICK'S Sporting Goods - Entrance - Sports Wear Near Me - Columbus, Ohio

I needed a new visor because the last one I got from there was velcro and it stopped sticking. I only got that one the last time because it was the only one they had. They are lacking in visors, girl hats, and girl equipment. Very sexist in what they display. I was not satisfied with my visit and settled for a hat. read more

Lousy customer service. 5 employees standing around talking and carrying on and could not get my purchase rung up. Disappointing Spoke to a guy named Parker who claimed to be a manager but doubt he did anything to correct the situation read more

Visited this store yesterday. Had only been there once since it opened. I was greeted upon entering but not asked if I needed help. Not one employee offered assistance but I believe I was being followed by a security person. I didn't realize this until I discussed my experience with my wife who was also shopping at the same time and she believed someone was following her around in the store. Then went to check out . There were 5 employees by the 1st register- not sure what they were doing. 1person was running another register. By the time we left the line was clear around the aisle and no employee opened another register. We will not visit this store again! read more

I was told Dick's has a decent selection of spinning (cycling) shoes that run the gamete, price wise. I was rather disappointed - not many options for being at Easton. Six different shoes. Three male, three female. No wides. There's two floors at this Dick's. They have a little bit of a lot of sports. But their selection is limited (guess that's expected, as if they had every make/model/style, they'd be the biggest sports store on the planet). I did see some cute pants and flashy socks, but they were ton the clearance table, so my eyes didn't linger very long. read more

First time at this location at Easton and I was impressed by the inside. Large!! Employees were very helpful in assisting me to find the soccer cleats and was quickly helped for fitting. I was also impressed that the front desk honored a 10% online only purchase in the store! That's excellent customer service and I was very appreciate of that! Soccer cleats weren't as expensive as I had thought they would be either! We will definitely be back! read more

We went here for an OSU jersey. Dicks has a large assortment of Fan gear for MANY teams. However while trying on Jerseys, we could not mind my mothers size. It was the only size they did not carry(Youth XL). The very helpful CS woman went to her screen to look it up. She said they did not have it at all in any Dicks inventory, and would not get it again this year. Bummer. Not sure if that meant it's a limited, or non-stocked size. **READ ABOUT FIT** To be sure that was the proper size, she tried on some other non-OSU jerseys. Be careful! An adult NIKE jersey fit her, but had an ever so slight tag. It was not the same material or cut as an OSU jersey of the same adult size. I'm just letting you know, so you don't order the wrong size online. I don't shop much at Dicks, but I give a lot of gift cards. Plenty of friends and family love all that Dicks has. read more

This had to be the worst customer service experience I've ever had. there were three count them three sales people in the shoe department. not one of them offered to assist me when I finally broke down and asked for assistance I was shoved to the side as though I had a disease I will not go back read more

I haven't been to this store in forever and it's truly failing. The inventory doesn't match up with online. Aubrey was lazy and another girl at the register. Had one white lady doing everything while they stood around and watched. One girl even walked away and came back because there was still a long line. I told Aubrey they took a long time she got an attitude and shood me out read more

Wouldn't honor our coupon from coupon Sherpa. It's a DICKS SPORTING GOOD COUPON. Lost a loyal customer. read more

Terrible customer service. I called in looking for an item that I found online and it stated it was available in stores. I called and was greeted by the main customer service lady who was very nice and stayed they had the item in store and shed transfer me to the desk by where it was. I got transferred to a woman working who said we never carry that in stores and before I was able to even ask if she could check she hung up on me. Classy. read more

We went to Dick's Sporting Goods in Easton to try out some new kayaks. Did a lot of research on line first and I thought I knew what I wanted but ended up getting a different brand after getting amazing customer service at the store. Can't say enough great things about Zachary, the guy who helped us. Spent time with us (at least 30 minutes) explaining all of the various features, pros and cons of each, which ones were junk and why, etc. We bought two kayaks, oars and a life vest, and can't wait to use them! Overall a really great experience. read more

Stopped in a couple times the last month. Never seem to have a problem finding what Im looking for. Last trip was to get a new pair of golf shoes. The salesman asked my size and my price range. He proceeded to pick out a couple selections and went over with me the different features. I was able to select a pair I liked and the price was below my budget. read more

Went to get son pants for baseball. I had a coupon from Dicks and they would not honor it. I should of bought from Amazon. Will be shopping online more and more with this type of service. read more

Service left more to be desired. I had to bother 3 people before I got the answer I was seeking. The sales person couldn't be bothered with helping me, he instead just pointed in the direction I should go. read more

Asked to try a golf club at simulator. Told that they had to wrap it and they'd be right back. No one showed. No sale.

Very rude staff. Checked out equipment for 30 minutes and was mever greeted or offered help. Stood in what I thought to be the line for 10 minutes before a cashier told me I needed to go elsewhere to check out. Won't be back. Shouldn't have to deal with such rude and inconsiderate customer service trying to spend $350 on gear. read more

I have been going here for years. I'm done! The employees are rude as hell and because they are hourly they don't give a damn if they help you or sell anything. I won't be back. This is why brick and mortar are going away. Found the item online cheaper anyway. read more

I went in to purchase a bike today and stood in the department for thirty minutes and was never once helped. There were three guys working in the department, and they walked past me multiple times and never once looked at me. The store had plenty of associates milling about, but no one offered assistance to me. Terrible customer service, I will go to a speciality bike store to get help. read more

This is our go to sporting goods store. We come here whenever we need sporting goods, shoes, coats, etc. We usually are able to find whatever we need here do it keeps us coming back. read more

Dicks is just like every other corporate big box store with overpriced products, poor customer service and boring atmosphere. I'll stick to the small non-political local businesses for my needs. read more

Super disappointed. Walked over to the shoe section and there was 3 employees working. They took 20 mins just to help us out, they were rude. All they talked about was what time there leaving. They didn't bother to step out of there way to ask if you need anything or how can I help. They walked around or stayed in the back. After waiting another 10 minutes for help I decided to just walk out... never coming back. read more

The brand of clothing I was looking for was divided into two section with another brand in the middle that made it really confusing in searching for what I was looking for. Could not find any of the items that were on display for sale, the clothing was mismatched and many items had the wrong size on the hanger and I ended up accidentally buying the wrong size because of this. Not one employee approached me the entire time I was there (1 hour) and when I did approach an employee they were cold and indignant. Overheard two employees discussing the best way to avoid customers is to not make eye contact and pretend to be talking into an earpiece. In addition the store is very overpriced. Horrible shopping experience that I won't repeat. read more

I stopped in today to get running shoes and spent half hour looking and hoping someone would help. No. The clerks were too busy talking to each other. Terrible service. read more

Bought shoes. Wanted to exchange them for a half size smaller 48 hours later with the receipt. Watched the front end lead roll her eyes and say no because they were worn outside. Would have been nice to know that policy because it's not on the receipt. Thanks guys. read more

I wish I would have gotten his name, but he works in the Lodge. I was having difficulty finding a very specific Kayak of a discontinued color. He didn't have one, He offered to special order it, but it would take too long to get. (He was very knowledgeable and knew it would have to come from Canada) He asked if he could have my number and call me back. He wanted to check something. He actually called the warehouse to see if they had one. I think that was above and beyond, don't you? read more