Cancel

    Open app

    Search

    DICK'S Sporting Goods

    2.3 (26 reviews)
    ModerateSporting Goods
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

    DICK'S Sporting Goods Photos

    You might also consider

    Recommended Reviews - DICK'S Sporting Goods

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dennis the Menace

    My experience at Dick's Sporting Goods was the definition of customer service that goes beyond and achieves excellence. Today's encounter ensured Dick's will get a large portion of my future business. And it cost them 15 minutes of Dennis the Menace's time. I needed to replace the spikes in my golf shoes and had to find a matching replacement. Dennis the Menace took one out of the shoe I brought with me and we found a compatible replacement. He then proceeded to remove all the spikes on my shoe and put in the new ones. When I saw what he was doing I asked him if I could run to the car and get the other shoe. I left there with all my spikes replaced, the tool to do it myself (great training Dennis), a dozen Titleist Pro VI and a new loyalty. Oh, and the Veteran's discount was an added bonus. (BTW I was one over today in my round with new spikes and new golf balls! Thanks Dennis the Menace)

    Total Fail.  Thanks for nothing "John P".

    See all

    Photo of EC N.
    0
    485
    55

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Cirilo P.
    1
    136
    215

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Stan M.
    60
    13
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John D.
    1
    61
    24

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sophia S.
    60
    89
    179

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Worst customer service epver... thanks for losing my christmas present and doing nothing about it. Your gain my loss

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    I HATE checking out at Dicks. Service always takes forever and I often feel like I'm at WalMart(another store I avoid).

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - DICK'S Sporting Goods

    You might also consider

    Verify this business for free

    People searched for Sporting Goods 236 times last month within 15 miles of this business.

    Verify this business

    Scheels

    Scheels

    4.2(134 reviews)
    3.3 mi
    $$
    122 years in business
    Locally owned & operated

    Love the indoor play place for kids, the cafe for food and of course the selection …read more Great place!

    **WARNING** Monitor Your Purchas History!!! I give this…read morewarning, but even if your purchase history is not correct, they won't fix it unless you report to their customer service desk with information from their website and stand in front of them. I recently purchased a firearm from the Colorado Springs Scheels. While waiting for the Colorado Democrat's "cool down" period to pass, I decided I would register for a Scheels online account to track my purchases. After creating an account, I noticed it actually had all my purchase history, likely from using the same email for digital receipts on previous purchases. While looking at my purchase history, I noticed the firearm I purchased, but then noticed a second firearm purchased 1 minute later... Yet, I only purchased one firearm. The website shows receipts for all the purchases. The receipt for the firearm I purchased shows "Customer: Default Scheels" in place of my name. Yet the receipt for the firearm I DID NOT PURCHASE shows "Customer: James Parker" and shows it being purchased using two separate cards (a VISA and a MasterCard) - and using my name on the receipt. Additionally, I confirmed they offer a 5% discount for miliary veterans. I showed my veteran ID and then paid the total. Looking at my receipt, the veteran discount was not applied to my purchase... Yet, when I look at "my" other receipt, for the firearm I DID NOT PURCHASE, it shows Scheels applied the veteran discount to this mysterious second firearm sale using my name and account information and then applying a "Tax Exempt" ID number that I have never seen once in my life. I am not sure if who's information they used for the background check, they say I don't need a new background check to purchase another weapon as long as it's within 30 days... If this is malicious, it would make sense this next sale happened one minute later before a legitimate customer came to the counter. I'm not sure who they will be handing this other, paid for, firearm to - I just hope and pray it's not someone with bad intentions. When I called the store and asked to speak to a manager, I was transferred to Kevin. Kevin says this is beyond anything he can handle and that he would require me to return to the store in person to provide them with proof and documentation. After explaining to Kevin that all my documentation is from THEIR website, he still insisted I will have to bring the documentation from their website to their store for them to address in person. I used to think firearms sales transactions require strict record accuracy... until I purchased a firearm at Scheels. But at a minimum, customers should be able to trust that their information is protected and handled appropriately -- especially when it involves firearm transactions. I would highly recommend purchasing your firearms from a ligament firearms dealer before trusting a retail zombie like Scheels for your firearms purchase.

    Photos
    Scheels
    Scheels
    Scheels

    See all

    Big Five Sporting Goods

    Big Five Sporting Goods

    3.0(13 reviews)
    3.1 mi
    $

    If I could give zero I would. I have never been so ignored in almost my entire life. Had 5…read moredifferent employees walked by me more than once. Can we guess how many offered to help? Zero. I'm disabled and I was looking for shoes to fit leg braces, not be basically stalked by employees whom say nothing when they wander by. Customer service has gone way down. All these people just act like they just don't want to actually work. Hang on though 1 person I talked to as I entered and exited. They need more like her. Wish I'd have caught the name on the name tag.

    I went into Big 5 to look for some hiking boots, but I wasn't expecting to have my socks knocked…read moreoff by the outstanding service provided to me by Kent. Seeing a circular ad for shoes on sale, I wanted to buy a pair of hiking boots. Not seeing my size in the style I wanted, Kent came up to me just ask I was about to ask for help. I told him I couldn't find my size in the particular style I wanted and asked him if he knew if that brand was good. I had no idea I asked my question to the right person! As it turns out, hiking is a passion of Kent. He provided me with so much information about the soles of shoes, stitching, material, and protecting the material of the shoes. When I told him I was looking for a shoe that was a little more like a boot since I had a fear of snakes, Kent also had knowledge of that! When I finally settled on a choice of shoe based on Kent's recommendation, he also told me what to look for as I walked, explaining how much weight/pressure I put on what part of my foot as I walked. Kent wasn't a high-pressure sales person, but truly wanted to make sure I got a shoe I liked and would work for me. In fact, I walked out with two pairs of shoes! It's so difficult to find great customer service these days, let alone someone who genuinely enjoys his job and giving tailored advice. I can't thank Kent enough for the outstanding customer service he provided me.

    Photos
    Big Five Sporting Goods
    Big Five Sporting Goods
    Big Five Sporting Goods

    See all

    DICK'S Sporting Goods - sportgoods - Updated May 2026

    Loading...
    Loading...
    Loading...