I believe this Ace is the only option in Sandy for hardware stores. Though it is a chain, it has…read moremore of a small town feel with a smaller size, helpful customer service, and average prices. There is a small parking lot accessible from Pioneer Blvd (heading east).

I walked in asking for ideas on how to fix the glove compartment in my granddaughter's car and…read moreDennis came up with the perfect solution. The glove compartment stoppers were missing and the glove compartment would just open all the way facing the floor of the car and everything would just fall out. He was patient and really made me feel like he wanted to help me find a solution. It turned out perfect and I saved some money... above and beyond service! Thank you, Dennis!

True speakeasy connected to the The Hive…read more This is a hidden gem in Oregon City and of course it should be, being that it's a speakeasy. I ordered a couple cocktails here and both were top notched. The bartender was busy but was still friendly. The vibe here is trendy and definitely a great place to bring a date. The night I came there was a live singer performing.

A group of seven of us (all in late 30s-40s) went to The Hardware Store on Saturday evening at…read moreabout 8 pm. We were visiting family in the area and had two people in our group local to the area who had been there several times in the past. We first went and checked in and were told there was a 10-15 minute wait. The hostess was very kind, took our number and sent us to the upstairs bar to wait for a table. We were greeted by a friendly bartender who took our drink orders (cocktails and wine) and we enjoyed our beverages while chatting by the bar. The restaurant is beautifully decorated with large velvet green booths, all new, updated and well done. The drinks were all great. The downstairs hostess came upstairs to let us know our table was ready, and we paid and went downstairs. So far, we were all really happy with our experience. The prices of the drinks were all around $15-20+ but we were all okay with it given the good service (thus far), high end atmosphere, etc. There were people in there but it was a pretty mellow Saturday evening. We were given a nice large area to sit and thanked the hostess. The waitress came and was clearly a little overwhelmed but took our drink orders. I mentioned a drink my husband had upstairs and asked if I could have it, but was told they had a different menu down here and I needed to order from that menu. I looked it over while the others ordered their drinks, and when she came back to me, I asked if I could go upstairs to order the drink I wanted, and bring it down. She said sure. I put in an order for a couple food items with her, and she left. My brother in law kindly offered to go upstairs and order the drink and was gone for quite a long time. We learned that when he was upstairs, he went to the bar and mentioned I wanted a drink from his bar. The bartender's mood shifted and he said he had 10 drinks ahead of my BIL, and asked him to go downstairs to order. My BIL informed him he was told the downstairs bar didn't have the ingredients, and was sent up here. The bartender was annoyed and asked my BIL to go downstairs for 10 minutes and come back again to order. My BIL replied that he was happy to wait at the bar instead and took a seat. After a long while, the bartender curtly said that my BIL would have to pay for the drink up here, which my BIL of course agreed to. My BIL said it was very uncomfortable and the bartender was being rude (a couple sitting at the bar also mentioned this). We are guessing he was overwhelmed and didn't handle it well. He brought the drink downstairs, no problem. We were all sitting for a while and noticed that my BIL never received the beer he ordered from the waitress downstairs. And after about 45 minutes I asked about the food I had ordered (she hadn't checked in with us at all during that time, and I should mention it was not busy at all - several tables open). The waitress said she forgot to put it in. That was it. No offer to quickly put it in, no offer to comp a drink, no real apology. We asked for the bill and split it between two cards. When we got the receipts and cards back, my husband found they had given both him and his brother (the other payer) copies of my husband's receipt-so he assumed he was double charged. He went to the front to bring this to their attention and explained how he was upset by the poor service throughout the evening. He received a quick response that they had printed the receipt twice (didn't charge twice) and were short staffed that evening. We are all understanding people and my sister in law ran restaurants for years, we all had food service jobs and are sympathetic but really just disappointed in this place. I'm writing this review because the employees there just didn't seem to care about the issues we raised. They had an acoustic artist playing that evening who was phenomenal. If you go there on a different day with different staff, I'm sure you'd have a great time. But for the price and ambiance, we really expected better service.

Our go to place on the mountain. Always friendly and helpful with a good selection of products.read more

I always check here at my local hardware store before going to the big box place in the city…read more Selection is phenomenal and prices compare to those other places. The really big reason to go is the people. Staff and the folks shopping can always lead you in the right direction to solve whatever you're there for. They even have displays from local artists if looking at guy stuff isn't your thing. When my husband grows up he wants to work there! That really says something as he's not fond of work!

Great small town Hardware store - with a little bit of everything!…read more They don't always have what I need, but it is so fun just to browse around

This is a really great place for hardware but also really fun gifts and household goods as well…read more Highly recommend not for hardware but just for a cool browsing also!

This place is the best I am one of the workers son and it is so fun and people are nice and it is…read morereally cheap

Thanks to Mike at this store! I got in and out of there super fast and left with all the details…read morenails I needed. Everyone was so friendly and helpful. ... Mike also gave me advice on getting on the 205 north.

Tim's obviously very experienced and just a really nice guy. I walked into the store with my Husky…read morechainsaw, because the chain was stuck, it just wouldn't move at all. It wasn't the chain brake! Tim took one look at the chain and said "I know exactly what's wrong!". And he was right! After my last use with a loose chain, the chain was thrown off. After I'd put the chain back on again, it got burred and that's why it was jammed and couldn't travel on the bar. Tim filed down some of the burrs and after less than 5 minutes he was done and tested the chainsaw - success! I was so grateful! I asked how I could take good care of my chainsaw and he took the time to explain how to keep things clean and well maintained. Again, he's a really nice guy. As I was walking out, another customer came in for a hug! C'mon!!

The absolute epitome of master of his craft Mr. Tim is truly an asset to this great nation !!…read more extremely friendly and absurdly knowledgeable in all things power tools. I drive an hour out of my way just to go see him. Thank you so much and God bless Tim!

Such a kind helpful staff. I feel so welcome and always get the help I need instantly.read more

I went to return a couple paint rollers that left plastic pieces all over my door i was painting…read more The rollers said they were for smooth to semi smooth surface painting. Cory, a manager at Ace proceeded to mansplain to me that ​ I chose the wrong rollers for the job . He was unsympathetic and Unapologetic that I would now have to wait for the paint to dry and sand it down and repaint it. I have been living in West Salem for over 30 years and never dealt with anyone so unprofessional and condescending. He must be related to the owner because he has no customer service skills and doesn't care that I was upset about our interaction. I was buying more rollers when I went there.