The people at this True Value Hardware Store helped me immensely today and I just have to write a…read morereview. I was camping nearby and my heater stopped working. It's very cold and raining. I was slowly freezing to death. I called True Value and asked if there was any way possible to bring a space heater to the campground for me as I was already hooked up to water and electricity and had no real way of driving into town. They took my number to check if they could and called me back in five minutes offering to bring the heater to me!! And they did!!! I wish I could remember the nice young man who drove it to me. I will be forever grateful. Service like this should be rewarded and I give them my highest recommendation.

True Value really came through for me today. A couple years ago I had bought a replacement…read morecartridge from them. It started leaking again a few months ago. I went into the store looking to buy another replacement and hopefully get some plumbing opinions and knowledge or tips. As soon as I came in I asked for help and got it. Several employees listened and assisted with my problem. One gentleman suggested using a screw to help remove the current stuck cartridge. Then he found the correct screw and gave it to me for free. He then said that if the cartridge didn't solve the problem, he would refund my money. I also had an issue with a toilet seat I had bought a year or so ago. The screws that held it on had basically shredded and disintegrated. They gave me a brand new toilet seat as a replacement for the defect for free! They went above and beyond my hopes and expectations. I am so proud to have them as a home improvement store in my own town. Thank you True Value for your excellent customer service!

I believe this Ace is the only option in Sandy for hardware stores. Though it is a chain, it has…read moremore of a small town feel with a smaller size, helpful customer service, and average prices. There is a small parking lot accessible from Pioneer Blvd (heading east).

I walked in asking for ideas on how to fix the glove compartment in my granddaughter's car and…read moreDennis came up with the perfect solution. The glove compartment stoppers were missing and the glove compartment would just open all the way facing the floor of the car and everything would just fall out. He was patient and really made me feel like he wanted to help me find a solution. It turned out perfect and I saved some money... above and beyond service! Thank you, Dennis!

True speakeasy connected to the The Hive…read more This is a hidden gem in Oregon City and of course it should be, being that it's a speakeasy. I ordered a couple cocktails here and both were top notched. The bartender was busy but was still friendly. The vibe here is trendy and definitely a great place to bring a date. The night I came there was a live singer performing.

A group of seven of us (all in late 30s-40s) went to The Hardware Store on Saturday evening at…read moreabout 8 pm. We were visiting family in the area and had two people in our group local to the area who had been there several times in the past. We first went and checked in and were told there was a 10-15 minute wait. The hostess was very kind, took our number and sent us to the upstairs bar to wait for a table. We were greeted by a friendly bartender who took our drink orders (cocktails and wine) and we enjoyed our beverages while chatting by the bar. The restaurant is beautifully decorated with large velvet green booths, all new, updated and well done. The drinks were all great. The downstairs hostess came upstairs to let us know our table was ready, and we paid and went downstairs. So far, we were all really happy with our experience. The prices of the drinks were all around $15-20+ but we were all okay with it given the good service (thus far), high end atmosphere, etc. There were people in there but it was a pretty mellow Saturday evening. We were given a nice large area to sit and thanked the hostess. The waitress came and was clearly a little overwhelmed but took our drink orders. I mentioned a drink my husband had upstairs and asked if I could have it, but was told they had a different menu down here and I needed to order from that menu. I looked it over while the others ordered their drinks, and when she came back to me, I asked if I could go upstairs to order the drink I wanted, and bring it down. She said sure. I put in an order for a couple food items with her, and she left. My brother in law kindly offered to go upstairs and order the drink and was gone for quite a long time. We learned that when he was upstairs, he went to the bar and mentioned I wanted a drink from his bar. The bartender's mood shifted and he said he had 10 drinks ahead of my BIL, and asked him to go downstairs to order. My BIL informed him he was told the downstairs bar didn't have the ingredients, and was sent up here. The bartender was annoyed and asked my BIL to go downstairs for 10 minutes and come back again to order. My BIL replied that he was happy to wait at the bar instead and took a seat. After a long while, the bartender curtly said that my BIL would have to pay for the drink up here, which my BIL of course agreed to. My BIL said it was very uncomfortable and the bartender was being rude (a couple sitting at the bar also mentioned this). We are guessing he was overwhelmed and didn't handle it well. He brought the drink downstairs, no problem. We were all sitting for a while and noticed that my BIL never received the beer he ordered from the waitress downstairs. And after about 45 minutes I asked about the food I had ordered (she hadn't checked in with us at all during that time, and I should mention it was not busy at all - several tables open). The waitress said she forgot to put it in. That was it. No offer to quickly put it in, no offer to comp a drink, no real apology. We asked for the bill and split it between two cards. When we got the receipts and cards back, my husband found they had given both him and his brother (the other payer) copies of my husband's receipt-so he assumed he was double charged. He went to the front to bring this to their attention and explained how he was upset by the poor service throughout the evening. He received a quick response that they had printed the receipt twice (didn't charge twice) and were short staffed that evening. We are all understanding people and my sister in law ran restaurants for years, we all had food service jobs and are sympathetic but really just disappointed in this place. I'm writing this review because the employees there just didn't seem to care about the issues we raised. They had an acoustic artist playing that evening who was phenomenal. If you go there on a different day with different staff, I'm sure you'd have a great time. But for the price and ambiance, we really expected better service.

Our go to place on the mountain. Always friendly and helpful with a good selection of products.read more

I always check here at my local hardware store before going to the big box place in the city…read more Selection is phenomenal and prices compare to those other places. The really big reason to go is the people. Staff and the folks shopping can always lead you in the right direction to solve whatever you're there for. They even have displays from local artists if looking at guy stuff isn't your thing. When my husband grows up he wants to work there! That really says something as he's not fond of work!

Great small town Hardware store - with a little bit of everything!…read more They don't always have what I need, but it is so fun just to browse around

This is a really great place for hardware but also really fun gifts and household goods as well…read more Highly recommend not for hardware but just for a cool browsing also!

This place is the best I am one of the workers son and it is so fun and people are nice and it is…read morereally cheap

Thanks to Mike at this store! I got in and out of there super fast and left with all the details…read morenails I needed. Everyone was so friendly and helpful. ... Mike also gave me advice on getting on the 205 north.

Tim's obviously very experienced and just a really nice guy. I walked into the store with my Husky…read morechainsaw, because the chain was stuck, it just wouldn't move at all. It wasn't the chain brake! Tim took one look at the chain and said "I know exactly what's wrong!". And he was right! After my last use with a loose chain, the chain was thrown off. After I'd put the chain back on again, it got burred and that's why it was jammed and couldn't travel on the bar. Tim filed down some of the burrs and after less than 5 minutes he was done and tested the chainsaw - success! I was so grateful! I asked how I could take good care of my chainsaw and he took the time to explain how to keep things clean and well maintained. Again, he's a really nice guy. As I was walking out, another customer came in for a hug! C'mon!!

The absolute epitome of master of his craft Mr. Tim is truly an asset to this great nation !!…read more extremely friendly and absurdly knowledgeable in all things power tools. I drive an hour out of my way just to go see him. Thank you so much and God bless Tim!

This place has the friendliest hardware store vibe of any hardware store on the planet and I think…read moreI've been to all of them, so I know. If you prefer not to be swallowed by the vast and impersonal big box hardware scene and you prefer incredibly knowledgeable, helpful and plentiful numbers of employees who are standing by at all times to assist you in all of your crazy projects, then this is definitely the hardware store for you.

Julianna was so helpful in finding me a battery for my car alarm key fob and even put it in for me,…read morewhich was great because I had no idea how to even open the thing. Thank you!

Fabulous Ace Hardware right next to Rosauers on 12th Street. The footprint of this store is much…read morebigger than the White Salmon location. Large aisles, well stocked, clean and organized. The customer service is exceptional! While I'm often there for the typical hardware items for home projects, I can't visit the store without checking out the home area where they often have really nice decor like dish towels, candles and kitchen gadgets. The garden area is also a must visit for whimsical yard art, glass hummingbirds and healthy indoor plants. Parking lot is huge! I love everything about this store.

Ron is incredibly helpful! He was a lifesaver helping me find supplies for a repair job.read more