I've had a basement drain issue for about 3 years; every 3-4 months I had to call a plumber to come…read morein and snake it out. The expenses kept adding up and the issue would be solved for about 3 months then it would happen again. Not once in those 3 years did any of the other plumbers actually explain the issue or offer tips to take care of the issue; Sentry Plumbing did. I contacted them through an email late at night; early next morning they had responded and we booked an appointment for a couple of hours later. They showed up when they were scheduled, stated up front what the cost was going to be so there would be no surprise at the end, ran a camera down the underground pipe, saw the issue, explained the issue, took care of the issue, and provided tips for me in order to not have to call another plumber in 3 months. Sentry Plumbing is now my GO TO plumbing company for any future plumbing needs I may have. Extremely professional and friendly, completely knowledgeable, and extraordinarily helpful. They noticed an issue with my bathroom toilet as well and asked if I wanted them to fix it, no extra charge (other than the price of the part which was minimal). Plumbing issues are not cheap but Sentry Plumbing charged less than any of the other plumbing companies I've called for this issue and did NOT receive the helpful feedback that I did from Sentry Plumbing. 5 out of 5 stars ALL THE WAY AROUND. I strongly encourage people to contact Sentry Plumbing for any plumbing issues.

From the owner: Drain backing up? Leaking faucet or pipes? Toilet or water heater problems? We are Marshalltown’s…read morenewest plumbing business, and we are a family owned, veteran owned, local option for all of your residential service plumbing needs!

We had a water heater Breakdown this morning at our house and they came the same day it happened…read morethey were very nice and the price was very reasonable for how big it was and how difficult to bring and replace

As a new resident in the area, I am grateful for the professional attention and responsiveness of…read morethis company. I was surprised to discover my kitchen sink area needed immediate work due to a leaking garbage disposal when I moved in. Nicholas returned my phone message and promptly scheduled an appointment. I appreciated that I had an estimate for costs, as well as a reminder message with expected time, prior to their arrival. Nicholas offered to looked at other areas in my new home and I was happy to have his expert opinion as we walked through the house together. When I had questions and concerns after the visit, they immediately followed up. Grateful for the services of Ben and Andrew. A final call from Nicholas to check on things was appreciated. In my opinion, this is a company with integrity that seeks to establish a long term relationship with customers. I will be using Advanced Plumbing for future needs. Highly recommend.

Owner Called me and was very polite. A friend of mine installed dishwasher but I appreciate…read moreBrightlight Construction getting back to me. I will keep them in mind for future projects.

From the owner: We are a family owned and operated . Built on Intergety and Committed to Customer Satisfaction. read more

The experience was unique to no fault of the company. They kept us informed on delays. Very…read moreprofessional and friendly installers. We are 100% satisfied with how this turned out! Thank you Thrashers!!

I had a new HVAC system installed by Thrasher years ago. I had multiple problems which they always…read moresaid was my fault. Finally called another company, they fixed it and I haven't had one problem since. Their customer service is horrible. Rude, dismissive and confrontational. There's a woman named Toni who will rip you new one if you so much as ask questions. Buyer beware!

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.