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    Dickens Mitchener Residential Real Estate

    4.2 (5 reviews)
    Closed 8:30 am - 5:30 pm

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    Henderson Properties - Charlotte MLS listings

    Henderson Properties

    (136 reviews)

    Elizabeth

    I have had a few positive experiences with Henderson as well as a few negative ones. All are…read moreoutlined below. Positive experiences: I have been treated with politeness and patience each time I've called in or emailed the assistant community manager. Setting up an account and payment information is complex, but they have helped with every step. Negative experiences: My car was involved in a hit and run in the parking garage that Henderson theoretically should maintain and manage. Henderson contracts the management of the parking garage to another company. There are no cameras, which makes me feel really unsafe. The employees that I have spoken with have been nice, but that does not change that I have sustained thousands of dollars in damage to my vehicle in their building. The community manager came off unsympathetic and responded with an "I certainly understand that this incident is troublesome". Troublesome? I could have been seriously injured in the incident and now cannot even park in my own condo's facilities without feeling worried about being mugged or followed or hit again. The same week, the ceiling in a shared hallway between condo units leaked so badly, we had to contact emergency maintenance. Going through Henderson's Emergency maintenance line was a nightmare, myself and another resident were sent to voicemail and never got a callback. We had to contact a member of our HOA board to get help. Emergency maintenance didn't show up until 3-4 hours after we first frantically contacted the service, during which time the leak grew and got so much worse.

    I do not recommend Henderson Properties based on my experience with communication and handling of…read morerepairs. Flooring repairs were started at my rental, but the work was left incomplete after demolition. The kitchen sink, cabinets, and dishwasher were removed and portions of the flooring were taken down to the subfloor. The home was left in a partially unusable condition for over a month. Despite multiple phone calls and written requests, I still have not received any response from the property manager. Work is now being scheduled, but only after continued follow‑up, and there has still been little to no direct communication or accountability from management. If repairs are required, be prepared to advocate for yourself and document everything. Communication should not be this difficult when a rental is left without essential living facilities.

    Tricon Residential

    Tricon Residential

    (74 reviews)

    Stay away from Tricon!!!!!!!!!! This has been one of the…read moremost frustrating and disappointing rental experiences of my life. The homes are in poor condition, yet the rent prices are shockingly high. Every year they raise the rent without meaningful improvements or clear justification. You end up paying more and getting nothing in return.Communication is a nightmare!!!!! It's nearly impossible to reach a real person, and when you finally do, the support is unhelpful and unprofessional. There is no local office to speak to someone face-to-face, which makes resolving issues extremely difficult.As a tenant, you feel unheard, unsupported, and completely unvalued. This company seems more focused on increasing prices than maintaining quality or caring about the people living in their homes. Renters deserve respect, transparency, and proper service -- and unfortunately, this company consistently falls short.I strongly advise anyone considering renting from them to think twice.!!!

    cannot say enough positive things about Robyn Wojcicki. She stepped into a difficult situation that…read morecould have gone in a completely different direction, but her calm presence and professionalism kept everything grounded. Robyn listens, communicates clearly, and treats people with real respect. Her ability to de escalate and work through challenges is impressive. She remained composed through every part of the process and ultimately delivered a solution that showed she genuinely cares about resolving problems the right way. She deserves recognition for her leadership and dedication.

    A&Z Residential Properties - Front Pic of Amber Leigh Property

    A&Z Residential Properties

    (2 reviews)

    Trust me when I say: Go through ANY other company for renting…read more My boyfriend and I applied to rent a house before seeing it (it's 2013, there's Google Streetview and a virtual tour online). Apparently this wasn't "following the steps." Nowhere on the application did it say "You need to see this house before you apply to rent it." Regardless, they accepted our $60 to apply. We called 3 days before we were driving through the area to see if someone could show us the inside (we figured we would get the house since the day we applied the property was listed as "pending"). She told us no, that we need to go through a realtor. Problem: No realtor is going to show a house you already applied to through another company. I called her back and told her only her company could show the house, she said she'd send out an email to all the people who could show the house during the 2 hour window we had and call us back... Jump 3 days ahead and we hadn't heard back, but were driving through. I called back and she said, "I tried to call you Saturday... well, I called someone. This house is popular and I talked to someone who was interested." It wasn't us. Needless to say, we didn't get to see the inside. But she did inform us that we would be contacted the next day about the application. Of course we didn't hear anything the next day. So two days later we called back only to be informed that this company doesn't go with the whoever-applies-first (and is approved) gets the house. No. They go with whoever they feel is the "best" candidate, i.e. she had pushed someone else's application through so we wouldn't get it. And what about contacting us? Apparently, they mailed a letter. I was nothing but nice to this lady, but she was incredibly rude, short, and untrustworthy. I'm not saying this because we have bad credit, or can't afford this house, or anything like that. I feel very confident we (a professor and school teacher) were approved. Please don't rent/buy through this company. I should also mention, of course, the $60 application wasn't refunded.

    I called one day to get some rental information one I could tell the vibe was bad two he was being…read morean ass hole and was very rude I didn't have no attitude all I did was implied that I had been calling about this property and no one contact me back why did I say that all hell broke loose he rudely tell me to find another property then he hang up the phone in my face so I called back and ask was there a disconnection all I heard was screaming and I'm ask to much blah blah blah so my advise to you anyone that can be an ass an be so rude before I even get any words out my mouth CLEARLY you do not want to do business with this man so I advise you BE AWARE I have never felt so disrespected from a so called "entrepreneur" in my life

    Dickens Mitchener Residential Real Estate - realestatesvcs - Updated May 2026

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