Fast and professional service that you don't find a the national chain stores…read more When I dropped my ring off to be resized they said it would be about a week. Two days later I received a call saying it was ready and it fits great. Looks great too!

Update: I spoke to Mitch and explained to him that it is illegal to add on services and charge the…read morecustomer without the customers knowledge and permission. (Wis Stat 100.18 bans false or deceptive sales claims. Wis Stat 100.20 empowers the state to enforce fair-dealing in commerce) Note that if a business charges more than the estimate without prior notification and approval - or overcharges beyond posted price- YOU have the right to a refund of the overcharge and in service contexts- potentially double damages in small claims court. He is now well informed so I expect this practice to stop immediately. If they break your jewelry while attempting to make a repair YOU have the right to tell them to stop and give you all the pieces so you can take it elsewhere if that is your desire. At minimum, they must call you and tell you what needs to be done, how much it will cost and get your approval before doing anything else. Mitch, maybe you should give me a call tomorrow, or now if you'd like, and you can discuss this with me professionally. I needed my wedding set sized down. It was uncomfortably too big. I was quoted $135 and a 3week wait at one place. Paul's jewelers quoted me $100 and a week turnaround at most. I go to pick-up my ring and I'm blinded by the shine! But not blinded enough because I definitely saw the $190 price on the card reader. I pushed back and the lady proceeds to say $100 for the sizing, yes. The rest is for the cleaning. I know that standard cleaning comes with jewelry repair because jewelry gets very dirty during repairs. So why am I being charged nearly double? She says it's the Rhodium coating, to make it shiny! I didn't ask for anything more than a sizing and the cleaning that comes with it. She did me a favor and gave me a discount Seriously?! So I'm not familiar with this special cleaning they did and look it up. Google ai says " Rhodium Plating: Commonly used on white gold and silver, this process involves plating the jewelry with a thin layer of rhodium--a rare, white precious metal. This gives the jewelry a bright, silvery-white look and provides a protective coating that prevents tarnish and scratches." Did I mention my ring is YELLOW GOLD? So why would someone just naturally assume to plate my yellow gold ring?! Will never step foot back there again. I'll bet Paul's spinning in his grave that this is how his business is being run! They are crooks and I'm certain that too many people fall for their BS!!

I came in here for some appraisals and interest in gold dealings. Being new to the area, I was…read moremerely getting a feel for who to do business with now that I have relocated. I have found the owner to be knowledgeable, honest, and fair- qualities that tend to be difficult to find in the industry. I will be doing future business here.

I called to have closure mechanism on a locket fixed. The very nice gentleman told me that he was…read morebusy and probably wouldn't be able to get to it, but if I stopped by, he would still take a look today. He fixed it in two minutes and told me how I could shine up my jewelry at home myself. He charged me nothing, I wish I'd had more cash to give him - what a wonderful place!

Dean Shallow, the owner, met with me and really seemed interested in making my engagement…read moreexperience the best it could be. I met with him several times to buy my fiancé the "right" ring while also buying small "infinity" rings for my daughters and my soon-to-be step-daughter. He was ridiculously knowledgable and easy to work with. I will recommend him to anyone looking for personal service and wise advice. It's also a really cool feel in their store. It feels like the family business that it is.

Very friendly and great service. Brought my watch in for a new battery and adjust the fit( wrist…read moregot skinnier). All done at a reasonable price. Thank you.

Robert created the most incredible custom engagement ring with my now husband, which lead to him…read morealso making our wedding bands. The overall experience was incredible, I recommend The Jewelers Guild for all custom needs. If you're not looking for something custom, stop by the showroom, it's filled with very unique pieces. My mother was so impressed she purchased a ring for herself!

I just had a link taken off of my watch band, and the watchmaker, Diego Rael, was wonderful!!!!read more

Amazing service. Fixed my broken diamond ring in under 2 days. Very reasonable. Highly…read morerecommend!

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Very happy with the ladies, the pricing and the service above all. It's a small jewelry store but…read morepacked with a great selection and above all, great smiles to make your shopping pleasurable The store has a great reputation and I have no idea why I haven't stopped in earlier. Parking is in the back and plenty space. Mona is the owner and what a nice lady. No pressure and just happy to help. Also, watch batteries are available and very reasonable. Last year went to the 76th and Layton place for batteries and they ended up wrecking 2 of my watches by stripping the screw backs, no more, gave a similar watch to Mona and the battery was replaced without any damage. Very pleased and definitely found a new jeweler.

What a wonderful place to shop, A perfect place to enhance your wardrobe with their fine Jewelry,…read moretheir prices are reasonable and their jewelry is exquisite. No matter how many pieces of jewelry you own ,you can never say no to a cute pair of earrings or beautiful charm bracelet or necklace, not to mention all their beautiful rings. They have it all , and more

Over the years I bought quite a few Beautiful Jewelry. Dealing with Joe the Owner and his son…read moreVince was Always a pleasant to work with! I definitely would recommend Haase Jeweler!

Usually, I work with Anna. I adore Anna's creativity. She has a way of discerning a client's sense…read moreof style, and then helping you to achieve your goals within your budget. J.P. Haase treats clients respectfully. They listen. They work with you to tell your story in gems.

Cathy Heese took care of us. She has such a warm and funny personality. Very kind and shared in our…read moreexcitement for our upcoming wedding! Walter repaired my ring...which I professionally demolished in the closet door. All that remained was a crumpled mess with a couple gems missing. I had to bend it to pry it off my finger. After Walter got to it...It looks BETTER than NEW. Just an incredible job. Extremely timely and professional. HIGHLY RECOMMEND!!! The man knows what he's doing!

Cathy helped me pick a new diamond setting and stone. What a wonderful job she did! She answered…read moreall my questions, gave helpful advice and was patient helping me find the right piece. Walter also got involved when I had specific concerns about setting the diamond and what was involved to make it the perfect ring. He was a true professional and answered all my concerns. What a great team, truly professional and I felt in great hands when making such a big decision. I've found my new "go to" jeweler that I not only trust, but enjoy my time with them!

I came in to replace two watch batteries and shorten two watch bands…read more I met Stacey within seconds entering the store. She smiled and greeted me right away. She assisted me with my needs and even double checked on the band sizing. As I was waiting, I looked around and came across a cross necklace I have been searching for a couple years. Stacey assisted and I made the purchase. She was positive and informative. Thank you Stacey for your service!

I have been going here for 20 years. Am I a big bling dude? No, but I do like a lil bling-bling…read morefrom time to time. I have bought several items from here and they are dear to my heart. One of them is my wife's 10 year anniversary ring. We bought this from the estate collection. Very unique and she loves it. This place is my go to for watch batteries. I recently bought a Citizens watch and I love it. No battery needed!! I liken it to a Japanese Rolex. I recommend this place to everyone that isn't pretentious. This is the working mans jewelry store. Check them out and browse around. They are very helpful and supply all types of services/wants/and jewelry needs.

I extended my trip specifically for a visit to Cival, and IT WAS WORTH IT!…read more The gals have a laidback, fun vibe. They're around if you need them and will also offer to show you the piece you're looking at (instead of waiting around for you to ask). They have their jewelry production right in the back and offer to change a length/clasp/gemstone. I found an amazing vintage watch fob converted into a bracelet, but I didn't care for the chain. The gals offered me a few different vintage chain options and edited the piece on the spot! She was patient when it didn't fit and kindly added an extra link to the newly edited piece. That extra mile is what makes any business stand out from the rest, and I very much appreciated it! There were 4 different gals working and each of them were a part of my store experience. I love that vibe - a nice cross between slumber party vibe, girly pop vibe and artsy vibe. Most of their pieces are sterling silver or brass, but they have a handful of pieces in 14k and gold fill. I got a mixture of both! Their sweet spot price point is "affordable" while some pieces are definitely spendy. I've got my eye on a vintage wedding band for $3k. The store is closed on Mondays and Tuesdays! Plenty of street parking in front! Yes they have a bathroom that's roomy and clean (and chic!)

The majority of the jewelry I own and wear on the daily came from Cival. I have been a loyal…read morecustomer for years. I have always loved their funky, unique and affordable statement jewelry. Also absolutely loved the vibe of the store. I went to visit the new location today - it's beautiful don't get me wrong, but totally different vibe. I wouldn't even know I was in the same store. Inventory was much more limited, and most of it high end, out of my price range and not the every day pieces that I loved so much. I had admired the higher end custom pieces at the old location, but sad that they are now the primary inventory at the new store. I really hope with time they will have more variety and bring a bit of the old vibe back.