i am glad to find this place on one of my detours, and now i have an option to get groceries on my…read moreway home without driving too far off my route.
many times i've been here; i am rather neutral to this place, but certain things do need to be addressed.
take my most recent visit, i got 3 items off their flyer coupons (those with minimum $25 purchase), and i bought over $100 of stuff. cashier appeared to scan the coupons, but the balance came down a few cents. it was a long day so i didn't argue with her. checked the receipt, sure nothing came off the coupons. went to customer service, was asked to show the products i bought (which brings us to another issue, as follows), even was suggested to that i took the wrong thing. finally took 10 whole minutes to give me the $3.29 i should have had off quite simply at the checkout line if your fellow colleague had done her job right. no apologies nothing either. you're on the clock, but my time is valuable too you know! i know it depends on the staff; sometimes i do get a more pleasant and competent one.
as i was asked to show the products in questions, i looked through my bags and found things not quite where they should be. when i put them on the belt i had the same category of stuff together (meat, veggies, frozen, dry, etc), i don't know, for example, how 2 jars of peanut butter can be placed into two different bags, and some meat got into the same bag as the fruit (which we eat raw). granted the meat is in the thin plastic bag, but given the chance, wouldn't you want them desperate altogether? at other visits, i've found eggs and bananas at the bottom of a bag too. i've worked as a bagger in my early years, i would never do such a thing to my customers. this guy does not look like a person with disability either, so he should know what he's doing.
another minor complaint is the placement of their restroom. many other s&s i've been, the bathrooms are inside the market, maybe down the hall next to the deli counter. this one has it behind the cashier counters. so in case you need to relieve yourself, you'll have to leave your shopping cart full of paid or unpaid stuff miles away from the restroom. i'm glad they at least have a functional and relatively clean bathroom, and i gather many other places (ex. Target) have their restroom outside too. but i just find it a bit of an inconvenience that way.
in terms of goods selection, this place is alright. not the greatest esp when it comes to special diet (ex. gluten free) or organic fresh food: products are available, but they're scattered or severely lacking in selection. things are on pretty decent sale now and then (50% off seafood, BOGO English muffins), there is also a "permanent" shelf for nearly expired dry goods (bakery items, OTC meds, peanut butter/spread) at greatly reduced prices. and those flyer coupons...if your cashier can successfully scan them through, that is. sometimes you get good "manager specials" on the meats too, but you have to take your chance coz last time i got two organic chicken on half price, one was fine and the other was smelling funky upon opening the same night.
ample parking in the lot, easy access back to 138/93/95, liquor store, blue hills bank, and Walgreen in the same plaza. a great pit stop for your daily needs. oh and shell gas station down on 138 too for those who get gas points to use.
