A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

2.5 would be ideal. DK and partner work well together. Flexible availability which is great!…read morehowever, I wound suggest they focus on a concentration or regular routine and gauge proficiency based on personal talents. Felt like a lot of lg promise following intermittent performance.. if you catch a vibe if not. A lot of cleaners out there! Appreciate the help in a tight spot, Doe.

I cannot fully express how incredible DK and Scents of Hope were in providing a deep clean of our…read morehome. We have not had any professional cleaning since before the pandemic, so suffice it to say we did our best, but there was a challenge! DK stepped right up to that challenge and knocked it out of the park! We are so impressed with the high level of cleaning he provided, even including our refrigerator and stove, plus baseboards and window trim. And the bathrooms! Wow! We feel like we are in a new home. We keep noticing little things he did that added to the final result. We could not be happier, and will continue to use Scents of Hope in the future -- and recommend them to everyone! Thanks, DK, for a job well done!

Nancy's has been easy to schedule, reliable, and so thorough with their monthly cleaning for me…read more The quality for the price is really impressive. But what really seals the deal is how they go above & beyond, definitely with the deep cleaning service, but even with the regular cleaning too. I have a young baby at home and didn't have the house prepped for this months cleaning (e.g. items on the floor, dishes in the sink, etc.) but the team still was able to both straighten up for me and do a thorough regular cleaning all in just under an hour. I'm so grateful!

They started off strong with a comprehensive and affordable quote. After booking/paying, they don't…read moregive you the option to set the day/time of your cleaning, so I needed to follow up and wait for a response. Two weeks later, on the day of the cleaning, nobody showed up at the agreed time, which was a waste of my time because I drove to the house to let them in and show them around. After a few hours, I followed up by email and phone without response until I found a different phone number and got a text response. They eventually cleaned later that day, but they didn't provide ANY communications. No notice they were on their way, cleaning, or finished.

The team Always does an amazing & thorough job cleaning the house. great service each time!read more

Putting in my Vote for the # 1 cleaning team in NC Kristin…read moreand her team, are FABIULOUS!!!! My house never looks as perfect as when they finish, compliments from everyone who enters my home!! they are caring and careful with all of your belongings and wishes i choose ZEN As the BEST !!!! Janet Borriello

This was my first time hiring a cleaning service and I was not disappointed! Not only did I get a…read morequick response with booking, Brittney was able to schedule with very short notice. She was great with communication and made sure to take care of all of my cleaning needs at a reasonable cost! She did an amazing job and left our new apartment sparkling clean! I 10/10 recommend and will be hiring for future cleaning needs!

From the owner: We make sure everything Sparkles before we leave. We go the extra mile!read more

Diana provides an exceptional cleaning service. Her work is meticulous, particularly in the kitchen…read morewhere she managed to make the cooktop look better than it has in years. She is reliable, leaves thoughtful touches in the bathrooms, and maintains a very high standard. Five stars!

Diana did a wonderful job cleaning our house. I would recommend her to anyone and will be using her…read moreagain.

After family member passed my family & I wanted detailed cleaning. We were able to locate this…read morebusiness. The Mother did the dusting surface cleaning dusting curtains cleaning kitchen cabinets detail cleaning in the bathrooms. The son does the heavy cleaning like shampooing carpets- cleaning vents ceilings. I was amazed. They are very considerate & friendly. They do their jobs so quietly you hardly know they are in the house. Their prices are in with the modern day economy

So, I will be adding to this review after the job is actually done ;)…read moreHowever, so far Chris is amazing! Very good communicator. Listened to all my concerns and that I am a "texter". We just purchased a second home in NC. We live in AZ and so most of this has been done long distance which makes his good communication all the more vital! We had the entire wood floor sanded down and re-stained etc. Which left sawdust EVERY WHERE! We needed the house thoroughly "Wiped" down so that the painter can now come in and do his job without sealing saw dust permanently on our walls etc.! Chris came to the house and did a walk through. He gave me enough confidence to leave him with a key and allow him and his crew to go into my empty home with BRAND NEW wood flooring. He assured me they would take the utmost care to not scratch or ding anything. I totally believe him :) This is a small business which I totally respect and want to encourage the "American Dream". I hope that anyone reading this will at least give him the opportunity to bid your cleaning project!

Amelia was very prompt and very easy to work with. Her estimate for the cleaning services was right…read moreon target for the time the team needed. The crew that showed up for my move uut clean was great. They were very thurough and very detail oriented. We did an initial walkthru and went over all of the items that were to be cleaned.

The cleaning crew was very professional and exceptionally detailed in the process making sure…read moreeverything was spotless! I would highly recommend this crew for any cleaning you need done!

They consistently go above and beyond to do great work. Little things like making sure to complete…read moreclean the dishrack and vacuum the shoe closet show that they are dedicated to doing a great job each time. Pricing, scheduling and overall communication are great! Highly recommend!

Emma and her crew(s) are top notch/completely professional cleaners, who always go above & beyond…read more They are incredibly polite and astonishingly efficient. The *only* time we had an issue Emma - personally - handled it very next day & was very apologetic. She/they are also excellent communicators, who reply very fast. Would STRONGLY recommend for any/all your cleaning needs/wants.