I went in this morning for both massage and pedicure. My sister-in-law has been going there for years, so I had high expectations. My massage was heavenly. The masseur couldn't have been nicer or more knowledgeable. He also used perfect amount of pressure. My pedicure, on the other hand, was absolutely sub-par. While my nails look good, but feet do not at all. I should not still have rough skin after soaking and treating them. I wish I'd realized at the time that she was being lazy and skipping the exfoliation almost entirely. Now I have to go to the beach with calluses still on my feet. I will not be going back, at least not for pedis. read more

I started going to Diamond Spa about 2 months ago. The manicures were excellent and lasted at least 10 days. Since I was happy with the manicure service, I added a pedicure last Saturday. That was great as ell. read more

I just finished a pedicure and it was a super pleasant experience. Everyone in the spa was friendly, Lisa did my pedicure and she was very thorough and did a fantastic job. I could not have been more pleased. read more

I was very hesitant to go to a public space but Diamond reassured me that they are handling Covid-19 procedures. The second I walked in, there was hand sanitizer and they checked my temperature. Everyone had a mask on and I sat on the opposite sides of the other customer. It was safe and I felt comfortable. read more

Diamond Spa - Social distancing set up - Nail Salons Near Me - Philadelphia, Pennsylvania

Service is average...Staff is okay and the environment is not quite a "diamond " experience being in Chestnut Hill. The price is too much for what it's worth. I think there are other places offering much more and charging much less. Therefore, three stars for me. read more

Diamond Spa - Nail Salons Near Me - Philadelphia, Pennsylvania

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Everything was perfect. It was easy to get an appointment and Taliah gave me a fantastic massage. Highly recommend!

This is now my go-to place for manicures, pedicures and massages. The staff is as sweet as the candy they put out in bowls throughout the spa (let's hear it for Hershey's miniatures!) and they always do a good job. Plus, you'll get a mini-massage with any service you book (usually involving hot stones...ahhh). Just thinking about relaxing in one of those crazy futuristic massage chairs and getting a 1 hour pedicure makes me feel all tingly inside. Maybe I should book an appointment for one right now - 'cause damn it, I'm worth it! read more

Diamond Spa - Nail Salons Near Me - Philadelphia, Pennsylvania

One hour stone massage with aromatherapy. Wonderful! Relaxing, quiet, never rushed. The massage rooms are in tbe back away from the noise of Germantown and the customers who come in for Mani-Pedi's. You truly do not hear any of the outside world or the other customers. Hard to get that in "spas". This one succeeds. Will retrun on my next visit to CH. read more

Clean and hospitable. I felt comfortable and pampered. This has been the BEST pedicure in awhile. Would I recommend? 100 percent yes. On top of that they offer refreshments and play Frank Sinatra and a Natalie Cole. Funny I came back and was turned away. No reason. No other appointments open. Just turned away. Wow. It's 2018. Pedicure while black in Chestnut Hill. read more

Worst experience ever! The technician was rough with my cuticles, filed my nails unevenly, and didn't fully polish my nails. I complained and she fixed my nails to some degree, but they still did not look as good as they should have looked for the price I paid. I still made another appointment because my previous technician did a great manicure. The owner just called me, the day of my appointment, to cancel my appointment because the technicians don't think they can do a good job on my nails. That is completely unprofessional. read more

I am so glad that I found this place. My boyfriend and I were in need of a pedicure date. I had tried a few places in the area and hadn't been completely satisfied. I got on Yelp and found Diamond Spa and decided to give it a try. The service was incredible. We called ahead and made an appointment. When we walked in, we were greeted and asked to pick a color. Then our standard pedicure began. Diana and Sara did an awesome job. Both of us are extremely ticklish and basically laughed the whole time. They were so patient and kind. The staff made sure that we were comfortable and provided us with water. The entire shop was clean and we are so excited to come back. Thank you for just a positive experience. read more

My technician was very nice and that's the only reason why I'm giving two stars. Incredibly expensive for really nothing special and on top of that, I had to wait 40 min past my appointment time. Go do your nails somewhere else, I paid 75$ for a gel pedicure. I've never had to pay that much. read more

I had a great experience and felt very safe here with all the COVID-19 precautions! My pedicure was incredibly relaxing and my manicure looks flawless. read more

The lady who scheduled me in was absolutely lovely and welcoming! Although, Monica seemed unpleased, especially when she was told to do my nails after she'd done my feet. read more

I am very disappointed. When DS first opened the original OWNER was adorable. Very professional, nice, clean, and sociable. I recommended a lot of friends too. Then the owner left to open a new spa in another city/town. I can back last year (2011) and was slightly greeted by the short asian manager. Came back this April 2012 to receive a pedicure and the woman (asian manager and the man were (short and kinda rude). I shook it off and returned today, May 2012. Today i felt really shorted. I arrived early, and they both were rude the woman manger more so. I SAT AND WAITED! I just feel they are more nicer to caucasians than african americans. Everyone who were white were greeted with up most respect. I was shafted to the side. Jasmine the tech was very nice and gave me top notch service: I always tip 10$-20$ and she was worth every penny. When I went to pay out, the asian woman took my payment and didn't say thank you or see you later or would you like to reschedule!!!! I was appalled!!!! Two white women came in and they were estatic!!!! Hi, come to the back. Do you need anything. I WAS LIKE WTHELLLLL!!!!! Wont be going back. Best of Philly my ass... Best of Philly means overall customer satisfaction. Was very upset. read more

I called Monday morning to make a Tuesday morning appointment. I'd like to point out there was no one else there when I arrived... first customer of the day. I get there and they refuse to accommodate me because I did not specify that I wanted gel polish. I rarely get my nails done. I did not know that I need to specify what kind of polish I wanted. And honestly, if it is such an important piece of information when scheduling I think it should be their responsibility to ask. I think it's ridiculous they refused to provide a service when the place was completely empty. Won't be going back. read more

Pros: Pedicure was awesome with a long foot massage included. Cons: The manicure I received was the worst i've ever had. I don't usually like to criticize staff by name, but would make a definitely exception in this case: JENNY was awful - aggressively cutting my cuticles, I asked her to please cut less, yet she kept i up and within a minute she took a large chunk of my actual skin off the top of my ring finger. I was bleeding so badly that I had to apply pressure for a few minutes. She barely apologized and told me to "go pay first" and then she'd apply polish when it stopped bleeding. Ridiculous. I might come back for a pedicure, but will certainly go to someone else! read more

Came here about a month ago. This review is just for the massage, as I have never tried anything else. My friends bought me a gift card here and I did the 30 min stress relieving massage. I wish I could remember the name of the lady that did it because she was seriously amazing. I have never felt better. Wish I could afford to get massages on a regular basis but if I get another one, I will definitely be back here. read more

How nice of a certain someone to give this certain someone the gift of a manicure at such a nice place! I was impressed by the interior and it's cleanliness. I was doubly impressed with my manicure! This will be my place too now--Thanks!!!!! xo- Emily read more

My first time here was awesome. Quiet atmosphere, wifi and a great pedi is just what every girl needs. My sister and I were greeted promptly when we arrived and they accommodated us even though we were late. We did give a courtesy call as it was an usually busy afternoon in Chestnut Hill. There's a nice selection of gel and regular polishes to browse while in the waiting area. The pedicure was lovely. It wasn't rushed & my technician was meticulous. She actually listened to my request. The massage part of the pedi was more than adequate. All of the equipment appeared to be sterile and being used properly. No double clipping and ripping at this place. Also, you receive a complimentary shoulder massage with a manicure complete with a hot stones. I will certainly be returning and I'm bringing friends. read more

I just had my first Brazilian Wax experience with the technician Julie. I just wanted to report that I am not happy with the service. 1. It is my understanding that a full brazilian wax includes the entire genital and perirectum area. Julie asked my if I wanted the rear area done. I feel that should have been assumed, and when I talked to other people about it, I was also told that I should have been repositioned on the table to get better access and better results for the area. 2. I also understand that no area should be re-waxed, or have skin areas waxed more than once. Julie went over several area 2-3 times. 3. I didn't expect any tweezing. It is my understanding that there should not have been any tweezing involved, and frankly it was worst part of the entire experience. I understand that shorter hairs are harder to wax, but if the hairs were short, it was because she trimmed them to short before beginning. I came to the spas with 2 months of full growth with no shaving or cutting. 4. I have now paid for and had a full brazilian wax, but still have errant hairs that I have to tweeze myself, or shave on top of newly waxed skin. read more

This review is for Diamond Spa's massages. My mom and I made an appointment to get 60 minute Swedish massages. My massage therapist was good but I should have specified to go easy on my back and easy all over. I prefer a soft massage to the intense workout my back received. I was more concerned for my mom's back because she has injured it in the past, so I spoke to her therapist about it before he got started. He did an amazing job on her. I believe he was the owner or manager and he was very good at customer service. I would go back here, but I would definitely arrive right on time because there is no place to relax prior to your massage away from the nail stations. read more

Had a great express pedicure, and was impressed by their attention to Covid-safety and their efforts to create a relaxing, pampered experience for customers, that included foot massage, hot stones and more. Will return. PS - Let's all support our neighborhood places and tip the technicians generously - it's a hard job and this has been a challenging time for them. read more

At nine (9) months pregnant, my husband and I attempted to have a final manicure and pedicure performed at this location. Sadly, instead of greeting us warmly on one freezing raining dreary Sunday, as we walked into the establishment the attendants stared at us blankly. They did not, after several seconds, speak. After several seconds and still no greeting, a woman with glasses and long black hair advised that we were "too late" and that we would only be able to receive an "express manicure". When I asked why we had not been greeted and still why the only comment to us was that we were too late, the woman with glasses ignored me and an older woman turned and walked away from my husband and I. Honestly, I was shocked by the overt disrespect that we experienced in such a short period of time at this establishment. Even a woman working at the location looked at us and the woman with glasses with raised eyebrows as if she too could not believe the behavior. It is sad to think that in 2019, this kind of discrimination is still somehow acceptable. I encourage anyone considering this location to decide against it! Even if you receive better service than we did, the fact that this establishment chooses to treat CERTAIN people in the manner that I described above is enough to make them in an acceptable choice. read more

Diamond spa is my go-to place whenever I want a manicure or pedicure! The atmosphere is relaxed, and the technicians take their time with a nice massage so that you feel really pampered. I've been to various local places for pedicures, and this is my favorite. The technicians give a great leg massage, with hot stones as the final portion. There is usually soft music and a cooking show on subtitles in the background, and the massage chairs for pedicures are comfortable. My nails have also generally looked great and have lasted as long as I'd expect without chipping. Manicures come with a short back massage as you sit drying your hands, but some of the technicians seem to skimp on this portion -- it can be frustrating to have a technician who completely skips your massage, while another person next to you gets a nice 2-3 minute back rub. Be sure to ask for your massage if your technician tries to skip it! If you are free on weekday afternoons, be sure to go then: you get complimentary wine, tea or coffee during your pedicure. There's also a discount for paying in cash, and a member system where you can accumulate points each time you visit and eventually get discounts. Overall, I'd recommend Diamond Spa for a relaxing experience! read more

My mom and I have been coming here for years. I love this place so much! The owner is fantastic and Julie is the best. Every time I visit Philly I have to squeeze in a mani/pedi here. My mom is a regular customer and is never disappointed with her service. read more

I came across Diamond Spa by accident the other day. My sister was in from out of town and I wanted to treat her to a pedicure. I had planned on going to 3000 BC for a pampering session, but once we were there, we were notified that they no longer to any nails! So we walked across the street and found Diamond Spa. What a great place! For three people, and no appointment, they were able to accomodate us right away. The massage chair is great and so relaxing. The basic pedicure included scrubbing, trimming, massage, and a hot stone massage. It was heaven! The people are also very nice, and not overly chatting, which can be annoying if you're just trying to relax. They were playing the food network which is one of my favorite channels. Everything was clean and tidy, and the spa had a calming environment. I will definitely be checking it out again for massages and facials! read more

Love the calm, quiet and upscale atmosphere, the owner/massage therapist is a sweetheart, and the staff are always friendly. For basic mani and pedi-it's quite pricey and I've not had the best of luck with gel manicures there (which are ridiculously expensive). I save this spa more for when I'm in need of pampering or having a special girls' day or spa day with Mom. *Tips are cash only read more

My bridal party and I visited this salon in June 2013 to have pre-wedding mani-pedis done as a group. It was a great experience! The owner and staff were extremely accommodating and accessible leading up to the day - which was important because we had 8 people and had some "maybes" until a day or two beforehand. It was one of the few places in the greater Philadelphia region that could accommodate a group our size. We received a group discount (if we paid cash only), which was very reasonable! I can be a bit squeamish about cleanliness but this place was very clean and I felt completely comfortable. Also, all of our nails looked great. We were a happy bunch of customers! Bottom line: clean, accommodating, great for large groups, and affordable...would go back! read more

The experience I had today was pretty atrocious--given how they market themselves (and price themselves). I got the kind of poor service and poor quality I might expect at a strip mall nail salon in a not so nice neighborhood. My friend and I went for two mani/pedis. We were a bit late (maybe 10 mins). This was at 2pm on a week day, there were lots of free tables and chairs. We were picking out our colors and the first technician very brusquely approached us and said, "are you ready!? I'm waiting!" She was rude. The woman who did my pedicure used absolutely no pressure whatsoever during the massage. The woman who did my manicure scraped ridiculously hard on the tops of my nails and pushed the cuticles down way too far, cut too deeply, and still left my fingers looking raw and jagged. The hostess was short and unfriendly. I would not go back even if this place was a bargain. But! On top of it all! they market and pricing this salon like its very fancy with top notch service. And guess what!? It used to be!! Over priced for poor service. Not what it used to be. Don't go read more

I had the absolute BEST powder dip manicure ever this past weekend at Diamond Spa! Julie did an amazing job and took time to make sure each nail was meticulously done and perfect! I am absolutely OBSESSED with my nails and I cannot wait to come back for a pedicure!! I would say this is the best nail salon in all of philadelphia and definitely the best nail salon I've ever been to! read more

Went in today for a bikini/upper leg wax a couple of weeks ago. I'm terrible at maintaining these, so it's never fun. The bikini wax was very well done. Yeah, it hurt a little but eh, not bad and she did a thorough, careful job. However, the leg wax really hurt. I've had them done before, and at one place I practically fell asleep. Here I had sore skin. I also found missed spots when I got home. All in all, I'd consider going back for a bikini wax in a pinch, but that's it. I'll sneak 'em an extra half star for the bowls of chocolate candy around the place. read more

I have been going to Julie for about 3-4 months. I have had both gel manicures and pedicures. She is probably the best I have ever been to. I moved here from CA and was struggling to find a good person.She gives me the best pedicure that I have ever had. I think their prices are a little high but she doesn't set the prices for the services. I highly recommend the Spa. So so disappointed that Julie is gone. She was the best one there. Wish I knew where she went. read more

My first time here and I made an appt, before I left. I got a mani and pedi with the stones, which is standard. Everyone was sooooo nice that I just had to write about it, something I have not done before. I love the signs that say: CELL PHONE PROHIBITED, so you have to turn off or put on silence....what a great customer experience:) read more

It's very relaxing and very clean. The prices are good, and the staff are nice. They did a great job. I got a mani pedi from Marta.

Went in for the first time yesterday to get a facial. EJ was the absolute best! She was the sweetest and made the entire hour luxurious. She is very knowledgeable and personalized the facial to my skin type/problems. Nothing but the great service and a great staff at this establishment. The decor and look of the store is a plus. I will definitely be a returning customer. read more

Love this spa. Best mani pedis ever! They lose one star for receptionist when trying to get in for the coveted appointments, which are a must. Once there, be prepared to luxuriate. The mini tea station is a great touch :) read more

I was a loyal customer of this salon for a year - coming in every two weeks to get gel refills. My tech Julie was good but I found the managers to be rather chilly and not customer service oriented. My sister used to own a nail salon in Germantown so I understand salon etiquette,services,etc. But I am very laid back and never dictate how services should be administered unless I feel that I have to. I also give salons a wide berth because I feel it takes time to learn a customer's desires. The managers are among the worst I have experienced. It took Roy the manager over two months to speak to me and acknowledge me by name. One time I came in for a Polish change before a job interview and to my surprise, I was charged $14 via Jan the other manager although I was quoted a lesser price by the tech The final straw for me - my tech Julie (who I've been using consistently fo at least eight months) jacked up my refill just a few days before my wedding. I never complain and always tip at least 20%. At first, I thought my eyes were deceiving me until I got home and saw how crappy they looked. After debating with Julie, she finally did my nails over and they looked a lot better. But she cut me with the drill and I was charged an additional $25 on top of the $42 I paid earlier in the day. I also have to begrudgingly agree with a previous reviewer about their treatment towards African-American clients. It's something I sensed but it became more apparent as time went on. I've noticed their African American clientele has dropped off dramatically - and now I understand why. I guess I chose to deny their behavior because I got so many complements on my nails and I didn't want to believe they could be bigoted. But after observing how they are so gracious and accommodating they are with their White clients and how African American clients do not receive the same level of service/treatment, I decided that I cannot return to Diamond Spa. read more

I've been coming to this salon for years. I just found out that my favorite technician had to quit because of the owner. Apparently, her clients were getting superior customer service and giving them the treatment and time that they pay for and he didn't like it. Beware of this place as the technicians are treated like 2nd class citizens and work like slaves for the owner. I will never step foot in here again. NEGATIVE stars. read more

I tried really hard to like this place more than I actually did. I'd heard great things about it, and got a gift card there from a friend so I decided to give it a go. I won't mention names as I find that unfair. The pedicure I received was a nice duration and everything was cool- not a lot of pressure, but it wasn't bad at all and I did find it relaxing. I saw some people getting massages while their nails dried and asked if I could have one as well and she said I could. Then it came time for the manicure, and she kinda jacked it up. I don't get acrylic or gel, it was just polish. She wouldn't bring the polish down to the cuticle, even when I asked her to, nicely, more than once, before finally saying, "You're not going to, huh?" And she kind of laughed at me and nodded, and it wasn't even EVEN around the edges. There was a bit of a language barrier so I chalked it up to that- especially when I then didn't receive my massage I had asked for even though j paid for it, and they had to bring me back and sit me down again for it- but I really felt I should give them another chance, so I rebooked and returned to her for just a pedicure. The next time I went, I REALLY felt like the girls were all talking about their clients to one another. Everyone of them was nodding with their heads, talking in another language and laughing, being snide, and if the client asked them for something, they would act so put off about it. MY girl didn't treat me this way-- the same girl who jacked up my manicure-- and she was kind of shy. But ALL the others were doing it, pretty dramatically (no, I don't feel this way typically when people speak in another language.) So even though this girl did a good job on the pedicure again, and remembered the massage at the end, I couldn't justify going back to spend almost $100, when I feel the staff are not all professionals. That being said, the environment is clean, updated, relaxing, and upscale. It's really a shame it couldn't work out. read more