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    Diamond RV

    5.0 (2 reviews)
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    2 years ago

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    1 year ago

    Again I'm need help they came to my rescue, I think you for you work and fast service on my camper

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    Jmsb Mobile RV Repair - Locks and keys

    Jmsb Mobile RV Repair

    (6 reviews)

    I definitely do NOT recommend a company that left my RV in worse condition than when they arrived,…read moreand then refused to take responsibility like a child. I will absolutely be suing for the damage you caused. The other RV company that fixed your shit job is happy to write a statement for me explaining the damage you caused. I hired JMSB to repair a small section of my RV slide-out. Instead, I ended up with additional damage, a failed repair, and an additional repair bill. The technician arrived and began working without saying a single word to me. Then he started operating my slide-outs without communicating what he was doing. He manually cranked the WRONG side in, then back out, crushing items I had stored on top into the interior wall. I had to SCREAM for him to stop before more damage occurred. My pets were also inside the trailer at the time, making the lack of communication a serious safety concern. He also performed the repair during active rain. So by the next day, the panel had completely detached. He offered to come out and fix it, which I denied because I no longer trusted him to work on my trailer. A second RV repair company removed the failed repair and found the adhesive was still wet. Moisture had been trapped behind the panel, causing the wood underneath to swell. The repair had to be completely redone. After I reported the failed repair and the additional damage, I requested reimbursement so I could have another company correct the work. That request was never addressed. He just stopped responding. Instead of paying once for a repair, I paid over $250 for work that failed almost immediately, then had to pay another company to redo the repair and fix the damage caused during the original service visit. Thirty years of experience doesn't mean anything when you back it up with sloppy work and piss-poor customer service.

    Our motorhome front A/C went out during the dog days..... Marcus was able to coordinate everything…read morefor us. From getting the extended warranty approval to a new unit in and installed within a week. The tech was courteous and cleaned up like a pro. Great job guys, we appreciate the professionalism. Highly recommend!

    Kings Mobile Rv Repair - We are Repairing the ac unit on a customer's fifth wheel

    Kings Mobile Rv Repair

    (2 reviews)

    This facility, on April 18,2026 was known as "On Site Mobile RV Repair" owned by Shane King. On…read moreApril 18th, I called and On Site dispatched Todd (farmed out under On Sites name). He showed up Saturday afternoon (after the owner texted me several times to ask if the tech had showed up. He had not until later. No contact to inform me when he would arrive. Trust? Seemed to be an awesome RV tech - tech wise. Paid via check. As Todd left and after 10 minutes, Todd called to see if he brought my check back - could he get cash? I went out of my way to go to an ATM on a Saturday to replace the check with $914.00 in cash. I must say I had my doubts about this - but on faith, I gave him $900.00. He stated he would order the parts. We left for our scheduled trip in the motorhome on April 26 - Memorial Day weekend. While on the trip Todd called and the remainder of the parts were in. He requested, when we return home - give him about a week and he would return to complete the maintenance. Selected a day and general time - no show and no communication. Through the month of June and into July 14, two more times were scheduled - all no shows and no communication. Tuesday, July 14 was the last straw. I offered I would accept them shipping the parts to me (since I had paid for them in advance). No help. I also requested they refund my advance payment (and they had the parts). No help. This is unacceptable business practices by any business measure. And a complete failure on business communications. I am credentialed to state this as I am a recent 25 year university school of business faculty member and a former CEO of a sizeable Tech/Hi-Tech Human Resource Consulting firm. I built my business career and model on honesty, integrity, passion and compassion. I cannot say this about this business. Now heading on another route to complete this maintenance. I do not recommend On-Site Mobile RV Repair or King RV Repair.

    I requested my right front stabilizer leg be put back in place since the weld on the cross brace…read morebroke causing the shear pen to snap and housing to break. I had all the parts ordered except one that was found when putting it together. A small gear towards the top was missing two teeth . The repairman said, " no problem I will order this part and have you on your way in a day or two. Well he never came back. I called and he said he forgot to order the part . A week went by and I called again . They never picked up the phone again.. good luck if you decide to use them.

    Diamond RV - rvrepair - Updated August 2026

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