Called to get a quote on mounting and balancing 4 new tires and was spoke to quite rudely by the…read morelady that answered the phone. After being on hold for a while I was told they were "not interested" and was hung up on. Wish I could rate 0 stars.

Four new tires and tire pressure monitoring sensors good price good quality good customer serviceread more

(6 out of 5 stars!) As the North American Field Service…read moreManager for a major-brand Automotive Equipment Manufacturer, I've visited and worked with hundreds of tire and auto service shops all across North America. After seeing so many operations-- from solo shops to large chain locations--I can honestly say that Monroe's Tire & Auto in Greenbrier, Arkansas stands in a league of its own. The team led by John has incredible tenure and experience. That level of stability and long-term teamwork is extremely rare in this industry, especially in independent shops, and it's nearly impossible to find in chain locations. It shows in everything they do: consistent high standards, attention to detail, and genuine care for every customer. I've been referring friends, colleagues, and customers to Monroe's Tire & Auto for years, and I've never once received a single piece of negative feedback. Every experience has been top-notch--honest, friendly, and backed by real knowledge and expertise. If I could, I'd pick up the entire shop and crew and take them with me when I retire! You simply won't find a better, more trustworthy automotive team anywhere. Highly recommend Monroe's Tire & Auto in Greenbrier. Absolutely awesome team! #MonroeTirePros #GreenbrierAR #BestAutoShop

gotta deal with more people like this it's was fast quick and in price range great workread more

From the owner: On call 24 hours. We’ll get you off the side of the road. You can call to make arrangements for us…read moreto come to you to do repairs. We also have a small engine shop to meet your needs Call or Text 501-842-5538

We called asked if he could get our water pump changed by Friday if we towed our car in .He said…read moreyes. Called on Monday morning boy was he RUDE we asked about the car his response was "WHAT ABOUT IT" then if you want just come get your car. Not the response we expected. So we had the car towed. This shop was beyond rude. Please same yourself some frustration and don't use this place .

Great customer service! My car worked perfectly after their service and I would 100% recommend them…read moreto others! It was also not too expensive.

I want to be as fair as I can be with my review, I don't give a 1 star lightly, but in light of…read morespending over 500.00 on a fix that never happened and as you can see, my check engine light is STILL on, I think 1 star is fair. So when I took my VW in and it was looked at, I was told a spark plug and coil had to be replaced because of carbon build up, ok....autozone checked the code for me and it said nothing about that area, but I said hey they should know better then me right? I'm just a single women who doesn't know that much about cars. So I gave them ALL of my savings I had spent 4 months saving up and THOUGHT I got the issue fixed. Literally the next day, same issue is still happening, car can't idle without check engine light blinking and coming on, it sputters when it's warming up. Autozone had said the code showed the mass air flow valve was faulty, this place NEVER ONCE fixed that issue, they in fact ignored it all together and did what they wanted. At this point, they let me come back and they do the testing for free, and tell me we can replace everything again incase the parts were bad, again they do this for free, BUT here's the kicker. They never actually did another fix and here's how I know they lied to me. My carfax shows EVERY SINGLE TIME I have work done on it, no matter how small, it's on there automatically. My carfax shows the first "fix", but it doesn't show anything else ever being done to it. Hines Service Center, not only didn't fix my issue, they LIED to my face about fixing it a second time, AND they couldn't even give me paperwork on the second "fix" either. In short, I am out 550.00, nothing got fixed, they scammed me because i'm a woman and I can not recommend this place if you are a female driver, thank you.

They repaired my vehicle just fine. A friend volunteered to run the diagnostics with his code…read morereader, so I knew what the problem was when I took it in. Upon check out, they gave me a 4-5 page list of services and repairs the vehicle needed. Okay, I appreciated the inspection because there were a couple issues I wasn't aware of. I was pleased enough with the service that we took a second vehicle in, this time with no check-engine light on. They described the repairs they needed to make, which tracked with what we knew. We authorized them and paid. We got the vehicle home with zero problems. The next day, we had the exact same problems we asked them to repair. It was almost as if they did just enough to make sure we could get it home, so we would bring it back in for further repairs. I trusted the AAA rating, never bothering to look at Yelp. Never again. What we experienced is a pattern that you can see from the other low ratings. The AAA rating means nothing. If you don't know anything about statistics, the customer surveys AAA conducts are neither reliable nor valid because they are not anonymous: https://autoleap.com/blog/how-to-get-your-auto-repair-shop-aaa-approved/.