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    Custom RV Services

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Custom RV Services

    RV repair

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    8 years ago

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    Ask the Community - Custom RV Services

    Jmsb Mobile RV Repair

    Jmsb Mobile RV Repair

    4.3
    (6 reviews)

    We recently decided to get back to traveling in our Motorhome. As COVID had shut us down for over a…read moreyear the batteries were no longer any good. We also had many other problems that needed to be addressed before we could travel. How do we get to a repair shop ??? I did call several RV repair shops including the one we bought the RV from. All gave us the same answer, stating they would be happy to take care of our problem. All we had to do was to drive to their shop. Hard to do that if I can't start the thing. By chance I found the friendly folks at Mobile R V Repair in Heber Springs, AR. The owner Marcus stated he would be there "tomorrow ". WOW, we have been RV ing for many years and this was a first for us. The next day Marcus and his helper showed up at my home. I told him I would escort him to my RV. That's when he really surprised me, stating he had already replaced both batteries. My wife, the Prime Minister of Finance paid the man. I was surprised at the price charged expecting to have to pay much more. I also made an appointment to bring our RV to his shop for item that also needed attention. Again this bill was very reasonable and the work was top notch. I highly recommend Marcus and his staff at the Mobile RV Repair Shop in Heber Sorings, AR These are kind and polite folks who by the way are also Christians. I recommend them to anyone. They will go out of their way to get the job done and make you happy. Thank you Marcus and Mobile RV Repair Shop folks

    I definitely do NOT recommend a company that left my RV in worse condition than when they arrived,…read moreand then refused to take responsibility like a child. I will absolutely be suing for the damage you caused. The other RV company that fixed your shit job is happy to write a statement for me explaining the damage you caused. I hired JMSB to repair a small section of my RV slide-out. Instead, I ended up with additional damage, a failed repair, and an additional repair bill. The technician arrived and began working without saying a single word to me. Then he started operating my slide-outs without communicating what he was doing. He manually cranked the WRONG side in, then back out, crushing items I had stored on top into the interior wall. I had to SCREAM for him to stop before more damage occurred. My pets were also inside the trailer at the time, making the lack of communication a serious safety concern. He also performed the repair during active rain. So by the next day, the panel had completely detached. He offered to come out and fix it, which I denied because I no longer trusted him to work on my trailer. A second RV repair company removed the failed repair and found the adhesive was still wet. Moisture had been trapped behind the panel, causing the wood underneath to swell. The repair had to be completely redone. After I reported the failed repair and the additional damage, I requested reimbursement so I could have another company correct the work. That request was never addressed. He just stopped responding. Instead of paying once for a repair, I paid over $250 for work that failed almost immediately, then had to pay another company to redo the repair and fix the damage caused during the original service visit. Thirty years of experience doesn't mean anything when you back it up with sloppy work and piss-poor customer service.

    Custom RV Services - rvrepair - Updated June 2026

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