I had a few issues with camper i purchased on my first camping trip. I got in touch with them and they made it right and got my camper in and out pretty fast. Thanks Joey and Charlie read more

Bought our brand new camper at the end of January where we paid upfront to have the dealership register the camper for us and we'd get the plate in the mail. Flash forward to March the dealership emails me that we owe an additional $15 to get the plates registered because apparently we didn't pay enough upfront. Keep in mind this is the middle of MARCH that they contacted me. I called and spoke with the manger because we refused to pay additional because we already paid what we were told to pay at the dealership and the $15 short was an issue on their end; the manager assured me that they would get it taken care of and how he was going to send an email to their accounting team and to not worry about the $15, that they would cover it. Flash forward AGAIN to July and still no plate. I call and try to speak with the manager but instead a desk clerk talks my ear off about registering the camper despite my being upfront about wanting to speak with a manager. Eventually he says he'll take my number and message and give it to the manager and he'd give me a call. Here it is middle of August and we still don't have our plate, we've gotten another email from the dealership about how our title could be "in suspense" because of an error on THEIR end that I've TRIED to make them take responsibility and they just plain lied and the DMV is wanting to throw penalties on us for not having it registered. To say we're upset is putting it lightly. Don't do business with them, and if you do, just go register it yourself. They're more than happy to take your money and not do with it what they said they would. read more

I took my motorhome to them nearly two months ago because my fan cover in the bathroom was leaking. It's under warranty and they still have my motor home to this day. This is absolutely ridiculous!! NEVER AGAIN!! read more

I left a review about 2 months ago but would like to update just a little. It's amazing just how vindictive the finance department can be. After I left my review I had a simple question about my tags, but when I called and they ask my name, immediately I get "I'm sorry there's no one in finance who can take your call at the moment would you like to have them call you back"? Well that happened 3 times and never a return call. So I called back on another phone, gave a different name, low and behold I got someone from finance immediately. This I did 2 more times right after I gave the right name with no avail. I guess I'm "black balled" due to the honesty on my previous review. It's comical actually. We still love our camper and the only thing we found wrong was I couldn't get the gas to come on at the stove or the water heater. I just took the lines apart and found a piece of trash in the line blocking the gas flow. It works fine now. They are upset because I didn't buy the warranty and advised on my review for everyone to read the fine print before purchasing the extended warranty, which isn't worth the paper it's written on. I'm sure the warranty is their "bread and butter", it cost around $4k if purchased and helps with their bottom line, but it's worthless to the consumer. Anyway, my rating lowered because I can't get service after sale or even someone to ask a question, due to their immaturity. read more

i went to this location a few times as I was shopping around. I did have my eye on one camper in particular. I decided I was going to go purchase it and on this day/weekend there just happened to be a "sale" going on. They called it a tailgate sale...or something like that. I thought to myself as I walked in "cool I might be able to get the camper a few bucks cheaper" as I was planning on negotiating alway. But to my disappointment they raised the price $2,000. It was $32,999 for weeks if not months and that day of the "sale" it was marked $34,999. Any negotiating probably would have gotten the price down to the original price of $32,999 or they probably would have just sold it to me for the $34,999 and been just fine with it. These are the kind of dirty tactics that give dealerships and salespeople a bad reputation of being complete scumbags. They have lost my business forever with no chance of getting it back. Shop with them if you want but just know you're probably getting screwed. read more

I would give Camping World a zero if I could. My family purchased a brand new camper from them. Many things broke right out of the lot. The refrigerator fell over the first time we went to take it out. They apologized and said they forgot to bolt it back in when they switched it out. We had no idea they'd even switched it out as it was the same in both pictures. When it fell it shattered the front of the refrigerator, when it came down it hit the microwave, glass cover on the stove, dented the stuff and took chunks out of the cabinets. We had both axles on the camper break going down a smooth road. They had a leak they claimed was from manufacturing so they supposedly "fixed" it but it was cut too short. We ended up going back and forth with them and manufacturing for ten months and counting. The doors wouldn't seal, the toy hauler door wouldn't seal etc. Nothing but problem after problem. We couldn't get a tow, we had all the extended warranties and services and all it did was sit on their lot for ten months. They called three or four times in that ten months saying it was fixed. Three hour drive one way for us and when we'd get there the service manager would either be surprised we were there or it hadn't been fixed. The service guys were mean and when you walk in everyone stares at you. Its fairly uncomfortable. We dealt with the Little Rock location for service and had bought it at the Stanford MO location. Corporate said to us when we called that "ownership is tough". it was a brand new camper!!! read more

At first buying a camper from camper world in Sherwood, AR seemed great. The sales rep, Rob was very helpful and nice. We actually paid 5,000 more for a camper from them because their 1 year bumper to bumper, lifetime roof and frame warranty sounded so good. and again they were so nice. However within a week after getting the camper home we realized that the AC unit wasn't working properly. We tried to figure it out for a few days ourselves to make sure it wasn't just something we were doing wrong. still not working correctly and the days getting hotter we decided to call the Camping world office and see if they could get someone out to check it out. Since they told us we had a one year free bumper to bumper service. After a day or two of talking to mechanics on the phone Rob finally told us he was calling a keystone rep. and getting a mechanic out. 2 weeks later. We have heard no update. So I called back to the office and they have no idea what I was talking about. They would NEVER do a bumper to bumper service and we were out of luck. So less then a month in a brand new 2024 Keystone Outback Premium our ac still isn't working properly and Camping World in Sherwood will do nothing about selling a faulty camper. I wouldn't recommend purchasing a camper from here. We were lied to and now being given the runaround. Don't be blinded by the fake kindness like we were. read more

would give no stars if I could. Cynthia Ham didn't set up the campLee bunk correctly so I ended up falling through the bed after telling me it was safe. No concern for customers. don't go here read more

If i could give them a zero star i would. Took 9 days to get an answer and approval on a rv. After calling daily to get status on loan financing we were told we couldnt get approved for the price of the rv. So we switch to a lower price rv and from the very first convo we told salesman we needed rv delivered to us from arkansas to washington. So after four more days we get approved for the second one. Perfect well no so much. Salesman calls me up and says congrats on your new rv and does walk through. After that takes my card number for deposit to hold so it wont be sold under us. He calls me back after the deposit is ran and asks so when do you want to pick it up. Ummmmm excuse me we told your before we even started the financing we needed it delivered. Long story short after all the hassel, the congrats your approved to the several hard inquires for me and my wife we dont get to get the rv due to them not including delivery in the financing. I would never refer them to my worst enemy. Worst communication and customer service ive had in my life... Zero stars read more

our sales guy Jerod was great finance went well but the two times I have had to deal with service department was the worst experience that I have every had and this is our sixth camper first from gander and the last! after 3 months we finally got everything fixed the first time took two months and I took care of getting the problem fixed my self! they tell you what ever they think you want to hear and then they can not show you any paper work to prove what they are saying from parts coming in to what you owe them ! The service manager is a joke he's like oh we'll see ya! read more

was promised that a camper would be held for me to view. after traveling for two hours to get to camping world I find out they sold it. the manager was very hateful. will never think about purchasing from this company ever again. if your tell a coma time that the camper will be there for your the least can do is call that customer and tell them that it was sold. they didn't even do that! read more

Do not buy from Gander / RV .com. We bought our fifth wheel back in February of 2022. We have had nothing but trouble from then on. The service department called me and asked where the fuse box was located. They also asked what fuse that was blown. I told them that the box was in the middle bed room and that the fuse had a light indicator tell what fuse was blown. The cable that runs through the unit had to be rewired and the thermostat in the front bed room wasn't working and it took for ever to get it in . The ladder on the back of the unit had a piece missing on the bottom. They had to order the whole ladder. The first one was the wrong ladder and when the right one came in it looked like a child had installed it. The shower had been leaking from the day of purchase. They said that they have it fixed now so we shall see. I had to call corporate and open two case files to get them to do anything on the unit. Oh its not Ganders anymore its RV.com. read more