So im the kind of guy that does lots of research before making a big purchase. I have been in the…read moremarket for a new chainsaw for over a year. I decided I wanted a Stihl MS261 CM and went about finding a good dealer. See, Stihl equipment is basically the same price everywhere except for the rare sale. So what you need to find is s good dealer that will stand behind the product and warranty. I have had a mostly positive experience with my new saw but one time I had an hot start issue. Speeds gave everything a look over and couldn't duplicate the problem. They did say that they would exchange the saw for a new one or different model if needed. How awesome is that! A business that stands behind what they sell. If you're looking for a new piece of power equipment stop here first.

Listed as an authorized TORO warranty service center but they; "don't provide warranty service for…read moreTORO unless it was purchased here". Always 2-3 weeks behind and typically answer the phone with; "Speeds please hold" they don't ask, they don't wait for a response, they don't suggest taking her name and number and calling you back when they're available but rather, they just slam me on, hold, each and every time, the majority of the time. 15, 20, 25 or 30 minutes on hold.100% LACKING phone etiquette.

I took several things in for sharpening, including a rechargeable pole saw. When I went to use the…read morepole saw, it wouldn't cut, and I realized they had put the chain on backwards. You'd think they would be embarrassed and offer profuse apologies. Think again! I returned to the shop and showed them the mistake. No apology! The guy simply said, oh, it's on backwards, I'll get my guy to put it on correctly. When it was done, he said, here, and that was it. Again, no apology, no I'm sorry we messed up and sorry you had to make a special trip to have us correct the mistake we made. No I'm sorry for the inconvenience and trouble this was for you. Not a word! This is a pathetic example of poor customer service. Incompetence and not caring. They obviously don't care about the customer experience, and yet they ask for customer reviews. Well, here you go! Customer service 101 says when a customer is unhappy, they'll tell ten people, and more than that might see this review. Plus I'm telling my friends and neighbors to avoid this shop.

The blade on our lawnmower was bent, so we took it in. They told us it would be $25 for…read morediagnostics. The lawnmower sat there for a week When we called in, they had forgotten about it. So they said would check it. It sat for another 4-5 days until we finally called to see if it was done. They told us they wanted to give it a tune up and sharpen the blade. My husband had already done a tune up and we needed the blade bent back into place. He went to pick it up and they charged him $30 and said it was fine. I just tried to mow a strip of my lawn and it was dying the whole time. Then it just completely died. It won't start again. So, they didn't help us at all. Now we just need to buy a new lawnmower Very disappointing that our lawnmower sat there for 2 weeks while our lawn looks terrible and now we don't even have a lawn mower.

They always take care of me. I have been coming here for years. Bought a blower, trimmer, and…read morechain saw. Always tuned me up and show me how to keep them lasting a long time. Only came in for one break down, had it back quick. Everything has lasted a long time. They didn't up sale, they put me into equipment for my needs. I love my equipment they sold me. I get made fun of for driving a Ford though. Still, I give them 5 stars.

HONESTY and PRICING !!!!! here's the proof take a look at this invoice $24.24 worth of parts ,They…read moreclaim there was an hour labor for an oil change,air filter and a spark plug for a Honda EU 2000 I generator ? One spark plug, washing out an air filter and wipe down the generator they claim it took an hour? There's an itemized list in the pic , check out the item "battery - 01 "checked battery. It doesn't have one ! This is just one of the many red flags on this invoice ! This was a grossly overcharged invoice. I paid with a credit card so apparently there's a $22 charge for using your credit card,shop supplies $16. They used a paper towel ! environmental disposal fee six dollars? I can discard 4 auto tires for six bucks. They discarded half of a quart of oil I bought this generator for them, but I will never use Jordon mower ever again and anybody that reads this review can look at the math. This is what I got charged. This is what you will get charged. They're robbing people. I have always worked by word of mouth for referrals for good business practice, apparently this business does not believe that could have a impact on their future or future customers

Excellent service. They've always been professional and fair. We had them tune up our snowblower…read more When I picked it up I thought I was getting the wrong machine. It looked completely new (about six winters old). Croft straightened all the blades, made the secondary propeller hum once again (or whatever the thing is that shoots the snow up through the tube). And, the coup de grace -- the beaten and worn scraper was beautifully finished with a new, perfectly straight blade. They've provided the same great attention to our chainsaws. Plus, they are always upfront about something being worthy (or not) of repair. Great shop.

On November,13 2025 I called Paul's All Right (Wrong) Sales & Services about repairing my…read moresnowblower. I mentioned that I had my snowblower repaired last year and thought it was $25.00 for pickup and delivery because they said it would be $35.00 now. And I remember they use to do it for free probably because they were hard up for business. Robbie started to get a little irritated at me. We talked about what was wrong withe machine. He said it would need the cable and probably the dashboard too and it would cost $90 for labor $67.00 for parts and $35.00 for pickup and delivery total $192.00 plus tax about $200. So I said just come and pick it up, they said okay it will probably be tomorrow. They called me a couple hours later and said can they pick it up now? I said sure. The very next day they called me and said we will need to order the parts from a different place because Husqvarna is out until March of 2026. I will cost $20.00 more. He also said that I should also get these things fix the Auger is bent and the Scraper blade all need to be replaced. Total charge would be $550.00, I said I will get back to you. I went down to to the shop and Talked to Emily I told her I could get all the parts for $67.00 the dashboard and cable through Amazon. Emily said we don't buy through Amazon. I said how much it will be she said $240.00 I said including tax? Then I took a business card and wrote down $240 she didn't say anything, then I left. Emily called me up November 24 at 2.36 pm and said your snow blower is ready and its $252 and you need to pay for it and we will bring it up. I immediately said we agreed on $240.00 including tax she said there's $12.00 shipping. We argued and I think I said why are being such a bitch. Anyway we continued argue about the extra $12.00 then she hung up on me. I called her back and said I will give you a credit card but I will back charge the extra $12.00 she said I need cash then. I called a few days later I have cashiers check they said they will not take it only cash and you have been a pain in the ass speaking real loud yelling at me. Then they said I have 30 days to pick it up. If you look around on the internet you will see all the negative comments about them including the Better Business Bureau. Their customer service is horrible mainly with Emily. Some of the other complaint is how they find other problems with your machine other than what you wanted fix. They also told people that their machine was a piece of sh*t. They have also told customers to get the F**K off their property. This company should not be in business please do not do business with them you will probably regret it. My name Paul Guymon I have lived in Bountiful for 35 years and have been treated this bad by any business. When I called Paul's to pay for my snow blower repair they told me that Croft doesn't want my business. I went to Croft on last Friday to talk about their Honda snow blower and maybe buy one. I told one salesman about my problem with Paul's he must have called them and they told their side of the story. If its true that an employee said that Croft doesn't want my business. That employee needs be taught that all customers are important. I don't think Croft is anything like Paul's they try their best to treat customers with the best respect. If you look at the comment about Paul's company on yelp, BBB and others you can read they treat some of their customer like crap. They use foul language and threaten them.

These guys are the best. If you need appliance repair I recommend calling Doyle's first. Super…read moreresponsive and know their stuff. They have worked on 3 of my appliances now and knew the issue right away, repaired it quickly at a reasonable price. Too bad they only work on Whirlpool, Kitchen Aid, Maytag, Amana, and Jenn Air.

I'm glad to have a Sebo and Miele dealer that's not too far away and Kevin is certainly…read moreknowledgeable and helpful. I fully recommend his shop.

Great service and always helpful! My vacuum is an old electrolux and now works wondserfully!read more

Easy to schedule, fair rates, nice people doing pickup. Overall an excellent experienceread more

Amazing experience! Don't hesitate to call them. I used UJP for a variety of interior and exterior…read morejunk at my office - Jake and his helper were incredibly professional and worked quickly. Best part is that don't just toss the junk into the trailer - they stack it like jenga to get the most that can possibly fit. Great work guys!

These folks (Dakota) run a great storage facility and are easy and hassle free to work with…read more Always available when you need someone and even when you don't need help, they make themselves accessible and ask if you need anything. I have been a customer for 15 + years while living in the Park City area. Dean S.

Not bad. Guys were helpful. Even gave me a lock. Price was great, they give 1st month discount of…read more1/2 price.