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Mower Medic - This is some of the show room

Mower Medic

(24 reviews)

Just found this local business. My new go to shop for power equipment purchases and…read moreservice/repairs. Folks very friendly. Very knowledgeable and skilled. Observed this with my needs and with other customers. Made a large power tool purchase. Was pleased with price. Very pleased with sales staff and learning how to use new equipment. Received nice tips on proper use and how to get most from new toys. Highly recommend this shop and its staff members.

Bought, from Mower Medic, a brand new Toro Recycler. It overheats after 20-25 minutes of use. And…read morewon't pull/start thereafter without a "major tune up" service. I've had it in for their "major tune up" service twice, after two mows. Both times, they tell me a list of things wrong with it which they've fixed, and both times they've told me, with much attitude, I'm somehow using the mower wrong. What I'm doing wrong: Mowed weeds (yes, I have a dandelion here or there); put deck too low (I guess the mower is designed with more positions that can be safely used?); put in too much oil (uh... you guys put in the oil); mowed on a hill or slope (yes, my yard has a gentle slope); mowed when the bag was too full and/or mulched (I empty the bag, duh, and, guys, it's called the "Recycler" mulching mower?). I've been mowing my lawn weekly for 23 years with three or four mowers and never had a problem like this, so whatever I'm doing "wrong" is only wrong with the mower they sold me. They finally suggested that I sell the mower as used equipment in the local market and then buy a new one. Because this one, brand new, apparently has nothing wrong with it. Except it overheats after 20 minutes of use. Instead of trying to help me out, they urge me to pass the problem to somebody else? I can go to Wal*Mart and (a) get a cheaper mower, (b) better customer service, and (c) a functional return/replace policy. Which is sad, to say the least. Especially for a place that does only one thing and cheerfully tells you they are the best at doing it. Do yourself a big favor and skip this place entirely. They are long on excuses and dismissive attitude, but short on everything else.

RMT Equipment - golfcartrentals - Updated May 2026

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