I had a horrible experience at the local Auburn Home Depot. Decided to give Ace Hardware a try. Not…read moreonly was it better but I was IMPRESSED by how much it was better! I rented a chainsaw, a lady with glasses / a tattoo helped us. I wish I got her name because she was so helpful & Awesome! Nort was a name a did catch. He helped get the chainsaw out of the back with the awesome lady. He set me up with a gas can oil and everything offered to even teach me how to use it! I ended up needing a new blade a couple hours later, went back to Ace. That awesome Nort and another Male worker slapped a new one on there for me no problem so I could get back to work. I REALLY cannot say how much thier nice natured true customer service meant to me after a hard couple days of work, and a horrible experience else where. I would recommend Ace Hardware over anywhere else in town 10× over!

This the largest ACE Hardware store that I've ever seen. My good friend was an instrumental part of…read morethis store transfer and set-up from its former location. This new location is over twice the size of the former space. The year-long project shows in its highly organized, easy-to-shop aisles. What an awesome store for the residents of Auburn.

There's too much stuff stacked in the main aisles. It's hard to navigate when the store is busy…read more Sometimes they even stack stuff down the middle of the lumber aisle so that you can barely move your cart around and you can't stop and load lumber without getting in the way of people trying to squeeze through. It's nice that they want to make it seem like there are great deals to be had, but this isn't a good way to do it.

Coming to Home Depot is always a treat for me. My recent shopping trip, I was in one of my moods…read moreand just wanted to get in, get what I wanted, and get out. I work so much, I really just wanted to get a few pots for my pants at home, some dirt, and move on. This shopping trip was so quick, I easily found some nice indoor pots for my monstera plants at a really good price! I usually have a grand ol time whether I'm looking at flooring, appliances, electrical... lamps, lighting. There are so sorts of things to find here to improve your home! ... but every once in a while.... In the garden area, they have quite a few check out stands. Some are self check out and when I approached, there was an employee that insisted on helping, not knowing I was trying to be left alone. I told her I was going to do self check out. As she was watching me, she jumped in and told me that I didn't scan one of the 4 pots that was in my cart. I told her if she had looked at the screen, it would show I had scanned it already. I stood aside and asked her if she wanted to count the items in my cart and count the items in the screen. She said no and went on that she thought I missed it and customers do sometimes make mistakes... I replied with, "so do employees, like right now..." I think this employee was irritated I did not want her help. I felt pretty uncomfortable. I was already not in a good mood and this person was crowding and hovering over me. Just ask around awkward and very negative. Other than that particular experience, I enjoy the garden section the most. All the beautiful colors, the seasonal plants are gorgeous... the help I have received with deciding on what misters to get. Which refrigerator, which washer and dryer. Grill and black stone accessories... I really appreciate the help and advice I have received and am now looking at cabinets! See you guys soon!!

Wow, I have never been treated so badly by an employee in my life…read more I am buying a few sheets of sandpaper and I didn't have any cash on me, so I hand the guy my card and he looks at it and says, "you gotta be fucking kidding me" he then takes my card and swipes it hands me the receipt and I leave Terrible

My family has been buying from Steve and before him from his father…read more (35+ years). Never big buys. Amazing service always! Going in the owner knows I'm only going to drop a few dollars, he always finds the time to be super helpful

SCAMMERS! I…read morebrought a Ryobi Weed Trimmer to them for warranty repair for a damaged spark plug cap. Warranty repair requires completion in 2 weeks. In two weeks I Called to check on the status and was told it was my carburetor and it's a $156 to repair it and the spark plug. I Asked about the warranty coverage on the spark plug? They said they were waiting on Ryobi. Two weeks later I called and they say Still no answer from Ryobi? Two more weeks and still no answer from Ryobi!?! According to Sierra Saw. I called Ryobi who stated Sierra Saw NEVER submitted a single warranty claim for the spark plug. SURPRISE! After 6 weeks they charged me $25 and never submitted a SINGLE warranty claim. $25 for doing NOTHING! NEVER USE THESE SCAMMERS! I used them before this for a Husqvarna chainsaw service. I was always disappointed but assumed it was the chainsaw. I now realize they were running a scam then as well. They are the WORST! DO NOT TRUST THEM! They will RIP YOU OFF!

Waited 6 weeks for their staff to be able to diagnose a gasoline leak, clean the air filter and…read moretune-up the weed trimmer. After bringing the trimmer home , I realized the Husqvarna protective cover over the air intake had fallen off and was lost in my yard somewhere. I realized Sierra Saw service personnel never tightened the cover screw/knob. I went online and ordered a new cover from another supplier and verified the air cleaner filter element was intact and clean. I will never return to Sierra Saw for additional service on any of my other Husvarna tools.

Fernando is great. Called on a whim to compare pricing to a big box store. Not only were they…read morebetter priced but they had it in stock. Fernando gave me all the information and was friendly and accommodating answering my questions. Will definitely be a return customer.

This company as a whole minus their credit department (Candace) is usually ok. This lady cannot…read moreperform her appointed job correctly. She continuously closes accounts, "on accident " she cannot correctly receive or record payments properly. She even held a cash payment for 10 days??? What's that about. Every time I send one of my guys in it's a 2 to 4 hour ordeal to pickup a few hundred dollars in wood. I've spoke to others about this and I guess I'm not alone. This cancer must be dealt with asap they are losing customers and that sucks because it's a very convenient yard to go to. We won't purchase anything until she's no longer affiliated with the company. Mike

Customer service is really good, the shop is super clean. I Found myself with a low vape juice and…read moreout of town, and they hooked me up quickly!

Nice shop with ample selection. Was stoked my vape battery was in stock. Dude at the counter was…read morechill with really good hair. Would stop in again when in the area.

Really great service from General Plumbing today. Brandon got a warranty replacement pump for me…read morewithin one day, which really helped me out. Don followed up twice to be sure I had the information I needed and made the whole warranty process easy and stress-free. While I was there, Ashley and another team member were friendly, efficient, and gave me excellent guidance on some shower heads I was considering. Overall, a very positive experience.

I needed a new drinking fountain for a center that i volunteer. David was wonderful. He had me send…read morea picture to see what I was needing. He got back to me quickly and gave me advice and prices. I ordered it and picked it up in a couple of days. He was at the store when I came in. He also gave me some great advice for another problem I encountered. Friendly and professional. I have been at this store a few times in the past. Always good people with good assistance.

I've been going here for years, always friendly staff, and they always have had everything I neededread more

Cool Feed & Supply is like that feed store in the town where you grew up, right down to the Purina…read morecheckerboard on its sign. Feed for your livestock (dog, cat, canary, pet cougar, emu, etc), as well as hardware, supplies, and the requisite array of "shovels, rakes, and implements of dee-struction. Since it's close to the parking lot for the Olmstead horse/mtn bike/hiking trail, you'll find some trail guides, as well as some handy bandanas with local trails I've not seen in any other guide book. These guys are on it! Great service and helpful in answering questions and carrying out those sacks of pet food, cement or whatever else you need.

I'm not sure if it was i wasn't really sure exactly what I needed or what. The guy that helped me…read moremade me feel as if I was forcing him to be there. I think it was the manager. I went there looking for help and he didn't know how to read a tag on a 2pole relay. Maybe this guy was having a bad day.

I had a part fail on my tankless water heater. The plumber that helped us out went to Ferguson for…read morethe supplies to repair it and Ferguson notified him that the part had a lifetime warranty. They printed out the sheet that indicated the warranty and gave them all the information he needed to give to us to follow up to get reimbursed for the part which was $100. I did follow up with Ferguson, I spoke with Mark, he was very responsive and saw the whole process through and told us exactly what we needed to do. Much appreciated your help and expertise!