Crazy morning in Auburn with a city wide power outage, but Ace was open and there for the community…read moremore than ever! Everyone was upbeat. Generator running for the registers and employees ready to usher you with a flashlight where you needed to go! I was helped by Tessa. She has helped me several times in the past and is always in great spirits and super positive, knowledgeable and upbeat! Thanks Tessa and Auburn Ace! You guys are the best!

I refuse to shop at ace hardware in Auburn because I don't…read morelike being treated like a criminal everything is locked up that's bad enough then they gotta walk the product that you want up to the cash register. They think I'm gonna walk out with the product without paying for it. I am not a criminal and I refuse to be treated like one. Lake of the Pines and in Lumos do not lock anything up they're very helpful and they don't treat you like a criminal.

Home Depot has always been SUPER friendly to me over many locations, and this location is no…read moreexception. Their prices are affordable and their staff members are good at helping "doers get more done". There are a few points that they could improve upon, such as making sure the shelves stay stocked so I don't have to get a rep to help get an item down, and not leaving a forklift in the middle of an isle so I cannot get my cart past, but compared to their friendless and helpfulness at getting me what I need, I will not criticize them more than a mention. Thank you Home Depot, you are a stable point for my handyman needs!

Coming to Home Depot is always a treat for me. My recent shopping trip, I was in one of my moods…read moreand just wanted to get in, get what I wanted, and get out. I work so much, I really just wanted to get a few pots for my pants at home, some dirt, and move on. This shopping trip was so quick, I easily found some nice indoor pots for my monstera plants at a really good price! I usually have a grand ol time whether I'm looking at flooring, appliances, electrical... lamps, lighting. There are so sorts of things to find here to improve your home! ... but every once in a while.... In the garden area, they have quite a few check out stands. Some are self check out and when I approached, there was an employee that insisted on helping, not knowing I was trying to be left alone. I told her I was going to do self check out. As she was watching me, she jumped in and told me that I didn't scan one of the 4 pots that was in my cart. I told her if she had looked at the screen, it would show I had scanned it already. I stood aside and asked her if she wanted to count the items in my cart and count the items in the screen. She said no and went on that she thought I missed it and customers do sometimes make mistakes... I replied with, "so do employees, like right now..." I think this employee was irritated I did not want her help. I felt pretty uncomfortable. I was already not in a good mood and this person was crowding and hovering over me. Just ask around awkward and very negative. Other than that particular experience, I enjoy the garden section the most. All the beautiful colors, the seasonal plants are gorgeous... the help I have received with deciding on what misters to get. Which refrigerator, which washer and dryer. Grill and black stone accessories... I really appreciate the help and advice I have received and am now looking at cabinets! See you guys soon!!

SCAMMERS! I…read morebrought a Ryobi Weed Trimmer to them for warranty repair for a damaged spark plug cap. Warranty repair requires completion in 2 weeks. In two weeks I Called to check on the status and was told it was my carburetor and it's a $156 to repair it and the spark plug. I Asked about the warranty coverage on the spark plug? They said they were waiting on Ryobi. Two weeks later I called and they say Still no answer from Ryobi? Two more weeks and still no answer from Ryobi!?! According to Sierra Saw. I called Ryobi who stated Sierra Saw NEVER submitted a single warranty claim for the spark plug. SURPRISE! After 6 weeks they charged me $25 and never submitted a SINGLE warranty claim. $25 for doing NOTHING! NEVER USE THESE SCAMMERS! I used them before this for a Husqvarna chainsaw service. I was always disappointed but assumed it was the chainsaw. I now realize they were running a scam then as well. They are the WORST! DO NOT TRUST THEM! They will RIP YOU OFF!

Waited 6 weeks for their staff to be able to diagnose a gasoline leak, clean the air filter and…read moretune-up the weed trimmer. After bringing the trimmer home , I realized the Husqvarna protective cover over the air intake had fallen off and was lost in my yard somewhere. I realized Sierra Saw service personnel never tightened the cover screw/knob. I went online and ordered a new cover from another supplier and verified the air cleaner filter element was intact and clean. I will never return to Sierra Saw for additional service on any of my other Husvarna tools.

Fernando is great. Called on a whim to compare pricing to a big box store. Not only were they…read morebetter priced but they had it in stock. Fernando gave me all the information and was friendly and accommodating answering my questions. Will definitely be a return customer.

This company as a whole minus their credit department (Candace) is usually ok. This lady cannot…read moreperform her appointed job correctly. She continuously closes accounts, "on accident " she cannot correctly receive or record payments properly. She even held a cash payment for 10 days??? What's that about. Every time I send one of my guys in it's a 2 to 4 hour ordeal to pickup a few hundred dollars in wood. I've spoke to others about this and I guess I'm not alone. This cancer must be dealt with asap they are losing customers and that sucks because it's a very convenient yard to go to. We won't purchase anything until she's no longer affiliated with the company. Mike

Customer service is really good, the shop is super clean. I Found myself with a low vape juice and…read moreout of town, and they hooked me up quickly!

Nice shop with ample selection. Was stoked my vape battery was in stock. Dude at the counter was…read morechill with really good hair. Would stop in again when in the area.

Linda Cooper is wonderful to work with! Knowledgeable, great design eye and experienced! Our new…read morebathroom is going to look amazing. Thank you Linda, for making our selection and purchasing experience stress free.

I needed a new drinking fountain for a center that i volunteer. David was wonderful. He had me send…read morea picture to see what I was needing. He got back to me quickly and gave me advice and prices. I ordered it and picked it up in a couple of days. He was at the store when I came in. He also gave me some great advice for another problem I encountered. Friendly and professional. I have been at this store a few times in the past. Always good people with good assistance.

The owner and her employees are always so friendly and helpful. We're so lucky to have such a great…read morefeed store in Cool!

I've been going here for years, always friendly staff, and they always have had everything I neededread more

I'm not sure if it was i wasn't really sure exactly what I needed or what. The guy that helped me…read moremade me feel as if I was forcing him to be there. I think it was the manager. I went there looking for help and he didn't know how to read a tag on a 2pole relay. Maybe this guy was having a bad day.

I had a part fail on my tankless water heater. The plumber that helped us out went to Ferguson for…read morethe supplies to repair it and Ferguson notified him that the part had a lifetime warranty. They printed out the sheet that indicated the warranty and gave them all the information he needed to give to us to follow up to get reimbursed for the part which was $100. I did follow up with Ferguson, I spoke with Mark, he was very responsive and saw the whole process through and told us exactly what we needed to do. Much appreciated your help and expertise!