Crazy morning in Auburn with a city wide power outage, but Ace was open and there for the community…read moremore than ever! Everyone was upbeat. Generator running for the registers and employees ready to usher you with a flashlight where you needed to go! I was helped by Tessa. She has helped me several times in the past and is always in great spirits and super positive, knowledgeable and upbeat! Thanks Tessa and Auburn Ace! You guys are the best!

I just came from the Ace Hardware, and I'd like to congratulate the employees. They could not be…read moremore helpful. Friendly, resourceful, helpful. Wow! It is a breath of fresh air to go to a business like this. Thank all of you.

Home Depot has always been SUPER friendly to me over many locations, and this location is no…read moreexception. Their prices are affordable and their staff members are good at helping "doers get more done". There are a few points that they could improve upon, such as making sure the shelves stay stocked so I don't have to get a rep to help get an item down, and not leaving a forklift in the middle of an isle so I cannot get my cart past, but compared to their friendless and helpfulness at getting me what I need, I will not criticize them more than a mention. Thank you Home Depot, you are a stable point for my handyman needs!

I am a disabled 73 year old male, I do not look disabled except a small limp, I was on full…read moredisability for 2 years at the age of 21. I lost my right hip to 4th degree burns, my right foot was ripped off but put back on lost the use of my right hand, but I did not want to stay on disability, I fought continually for a coupe years and was able to get gainfully employed 50 years ago. I have never applied for handicap placards or asked for help until yesterday at home depot to get a couple of green peeler fence posts. so I asked an employee of home depot who also had white hair and the first thing he did was size me up and must have thought I did not need hep. I was told to drive over to the loading area and the helper came there with two on worst post I have ever seen. lthle posts had splits that ran the length of the posts. when I walked to te back of my van the helper just nodded his head in the direction of the posts. long story short posts were loaded. took them home and looked the new posts looked worse then the posts I wanted to replace. long story short, I am done with home depot and a new lowes customer. Carl C. Foresthill, CA.

SCAMMERS! I…read morebrought a Ryobi Weed Trimmer to them for warranty repair for a damaged spark plug cap. Warranty repair requires completion in 2 weeks. In two weeks I Called to check on the status and was told it was my carburetor and it's a $156 to repair it and the spark plug. I Asked about the warranty coverage on the spark plug? They said they were waiting on Ryobi. Two weeks later I called and they say Still no answer from Ryobi? Two more weeks and still no answer from Ryobi!?! According to Sierra Saw. I called Ryobi who stated Sierra Saw NEVER submitted a single warranty claim for the spark plug. SURPRISE! After 6 weeks they charged me $25 and never submitted a SINGLE warranty claim. $25 for doing NOTHING! NEVER USE THESE SCAMMERS! I used them before this for a Husqvarna chainsaw service. I was always disappointed but assumed it was the chainsaw. I now realize they were running a scam then as well. They are the WORST! DO NOT TRUST THEM! They will RIP YOU OFF!

Waited 6 weeks for their staff to be able to diagnose a gasoline leak, clean the air filter and…read moretune-up the weed trimmer. After bringing the trimmer home , I realized the Husqvarna protective cover over the air intake had fallen off and was lost in my yard somewhere. I realized Sierra Saw service personnel never tightened the cover screw/knob. I went online and ordered a new cover from another supplier and verified the air cleaner filter element was intact and clean. I will never return to Sierra Saw for additional service on any of my other Husvarna tools.

Fernando is great. Called on a whim to compare pricing to a big box store. Not only were they…read morebetter priced but they had it in stock. Fernando gave me all the information and was friendly and accommodating answering my questions. Will definitely be a return customer.

This company as a whole minus their credit department (Candace) is usually ok. This lady cannot…read moreperform her appointed job correctly. She continuously closes accounts, "on accident " she cannot correctly receive or record payments properly. She even held a cash payment for 10 days??? What's that about. Every time I send one of my guys in it's a 2 to 4 hour ordeal to pickup a few hundred dollars in wood. I've spoke to others about this and I guess I'm not alone. This cancer must be dealt with asap they are losing customers and that sucks because it's a very convenient yard to go to. We won't purchase anything until she's no longer affiliated with the company. Mike

Customer service is really good, the shop is super clean. I Found myself with a low vape juice and…read moreout of town, and they hooked me up quickly!

Nice shop with ample selection. Was stoked my vape battery was in stock. Dude at the counter was…read morechill with really good hair. Would stop in again when in the area.

Really great service from General Plumbing today. Brandon got a warranty replacement pump for me…read morewithin one day, which really helped me out. Don followed up twice to be sure I had the information I needed and made the whole warranty process easy and stress-free. While I was there, Ashley and another team member were friendly, efficient, and gave me excellent guidance on some shower heads I was considering. Overall, a very positive experience.

I needed a new drinking fountain for a center that i volunteer. David was wonderful. He had me send…read morea picture to see what I was needing. He got back to me quickly and gave me advice and prices. I ordered it and picked it up in a couple of days. He was at the store when I came in. He also gave me some great advice for another problem I encountered. Friendly and professional. I have been at this store a few times in the past. Always good people with good assistance.

The owner and her employees are always so friendly and helpful. We're so lucky to have such a great…read morefeed store in Cool!

I've been going here for years, always friendly staff, and they always have had everything I neededread more

I'm not sure if it was i wasn't really sure exactly what I needed or what. The guy that helped me…read moremade me feel as if I was forcing him to be there. I think it was the manager. I went there looking for help and he didn't know how to read a tag on a 2pole relay. Maybe this guy was having a bad day.

I had a part fail on my tankless water heater. The plumber that helped us out went to Ferguson for…read morethe supplies to repair it and Ferguson notified him that the part had a lifetime warranty. They printed out the sheet that indicated the warranty and gave them all the information he needed to give to us to follow up to get reimbursed for the part which was $100. I did follow up with Ferguson, I spoke with Mark, he was very responsive and saw the whole process through and told us exactly what we needed to do. Much appreciated your help and expertise!